Top 32 Configuration analyst Jobs in Frankfort, Ky

Client Support Desk Analyst
defi AUTO LLC —Frankfort, KY
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
7d
Senior Payroll HRIS Analyst - REMOTE
Ryder System —Frankfort, KY
- $100,000 - $115,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
12d
Senior Facets Configuration Analyst
Vytwo —United States
- Full-time
- Remote
- Residential
- Senior level
- 10 years
Quick Apply
Momentum Senior Business Analyst
CGI Group, Inc. —United States
- $71,700 - $156,700 a year
- Full-time
- Writing skills
- Research
- Mid-level
- Paid parental leave
- Paid holidays
16h
Facets Configuration Analyst
Vytwo —United States
- Full-time
- Remote
- Residential
- 3 years
- Analysis skills
Quick Apply
Epic Healthy Planet Analyst II
Vytwo —United States
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
Quick Apply
Cerner Pharmacy Analyst
ClinDCast LLC —United States
- Full-time
- Remote
- Bachelor of Science
- System design
- Bachelor's degree
Quick Apply

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Senior Payroll HRIS Analyst - REMOTE
Ryder System —Frankfort, KY
Ability to effectively partner with technical and non-technical stakeholders across Payroll, HR, and IT teams. Bachelor's degree required in related field.
$100,000 - $115,000 a year
12d
Banking Back Office Operations Analyst (Traveling)
Jack Henry —Louisville, KY
Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring,…

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
POS Implementation Analyst
ConStrata —Columbus, OH
Valid driver’s license and passport. ConStrata is seeking experienced, execution-focused professionals to support onsite POS implementations, including hardware…
$25 - $40 an hour
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configuration analyst jobs near frankfort, ky

Client Support Desk Analyst

defi AUTO LLC -
Frankfort, KY

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year
7 days ago

Qualifications

SQL
Customer support ticket management
Query management

Full Job Description

About defi SOLUTIONS:

It’s an exciting time to join defi!

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance. Learn more at defisolutions.com and follow us on LinkedIn.

About the Role:

In this position, you will work in a fast-paced environment and interface directly with system administrators and key business decision makers supporting defi's Auto Loan Originations and Servicing Products. You will be the "Face of defi SOLUTIONS" in supporting and providing analysis to our clients, who include some of the largest lenders in the United States. In this challenging, hands-on role, you will help defi deliver the next generation lending experience for our clients through collaboration, resolving issues, answering questions, and gathering feedback. This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software products. This role does not focus on desktop support, hardware repair, password resets, or general IT infrastructure support.

By working directly with clients and internal stakeholders, you can help shape software requirements, build relationships, and directly contribute to the business goals. Your contributions correlate to recognition and growth opportunities within the organization. The Client Service Desk is the hub of the organization as we interact with multiple departments and levels within the organization. This position provides exposure to new software and the ability to work with and influence others.

Essential Job Responsibilities:

Review client configurations and business processes to address challenges and satisfy business needs
Analyze, troubleshoot, and resolve complex application issues
Triage cases to isolate issues and determine priority and resolution path
Identify opportunities to enhance client product experiences
Effectively interact and communicate with internal stakeholders to deliver on client expectations
Advocate for clients by escalating urgent requests and efficiently prioritizing cases
Determine resolution or alternatives, develop and implement solutions, or engage appropriate resources
Identify roadblocks and drive progress to resolution
Efficiently manage assigned cases and prioritize workload to meet Internal and client SLAs
Support software QA testing and validation
Perform other duties as required

Required Qualifications:

Minimum of three to five (3-5) years' experience in lending, financial services, technology, and/or SaaS companies
Experience working in high volume case or ticketing queues
Basic SQL query abilities/experience
Excellent critical thinker; demonstrating strong problem-solving skills
Analytical and process oriented
Detailed and thorough
Excellent oral and written communication skills
Demonstrates accountability and personal ownership
Self-starter with a passion for client satisfaction

Preferred Qualifications:

ServiceNow experience preferred
Loan Servicing experience preferred
Accounting experience preferred

Affirmative Action/EEO statement:

defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Quick Apply

Refine Your Search

configuration analyst jobs in frankfort, ky

Client Support Desk Analyst

Senior Payroll HRIS Analyst - REMOTE

Senior Facets Configuration Analyst

Momentum Senior Business Analyst

Facets Configuration Analyst

Epic Healthy Planet Analyst II

Cerner Pharmacy Analyst

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