Top 18 It support Jobs in Frankfort, Ky

Third Shift Help Desk Technician
Quantam Solutions —Frankfort, KY
- $21.66 - $24.21 an hour
- Overnight shift
- Background check
- Computer literacy
- Office
- Health savings account
- Health insurance
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4d
IT Help Desk Support
RnR Computer, LLC —Frankfort, KY
- $15 - $35 an hour
- Part-time
- Hybrid work
- Background check
- Azure
- Mid-level
- Flexible schedule
Quick Apply
14d
Information Technology Support Technician
Bluegrass Airport —Lexington, KY
- $61,690 - $74,028 a year
- Full-time
- In-person
- Entry level
- Disability insurance
- Health insurance
Quick Apply
IT Support Associate
CMTA —Lexington, KY
- Full-time
- Azure
- Office
- Microsoft Office
- AD&D insurance
- Disability insurance
Quick Apply
EZ Entry Technical Support Analyst
US Equestrian Fed —Lexington, KY
- Full-time
- Management
- Mid-level
- Office
Quick Apply
Product Support Technician
Big Ass Fans —Lexington, KY
- Email
- Spanish
- Office
- Bachelor's degree
13d

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Third Shift Help Desk Technician
Quantam Solutions —Frankfort, KY
Serve as the first point of contact for incoming Help Desk calls and create tickets. The cost is $20 per background check, paid by either the vendor or…
$21.66 - $24.21 an hour
Quick Apply
4d
IT Help Desk Support
RnR Computer, LLC —Frankfort, KY
Valid driver's license and reliable transportation. Occasionally travel onsite for support calls, installations, and project work.
$15 - $35 an hour
Quick Apply
14d

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
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IT Support Specialist
DataField Technology Services —West Jefferson, OH
Provide Tier I and Tier II technical support for end users via in-person, phone, and email. Coordinate with third-party vendors when additional technical…
Quick Apply
3d

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it support jobs near frankfort, ky

Third Shift Help Desk Technician

Quantam Solutions -
Frankfort, KY

Quick Apply

Job Details

Full-time | Contract
$21.66 - $24.21 an hour
4 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Computer operation
Windows
Computer hardware
Remote access software
Data collection

Full Job Description

Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Third Shift Help Desk Technician.

Work Location

· 1266 Louisville Road, Frankfort, KY

· Candidates located in Kentucky are preferred.

· This position is fully onsite. Telecommuting is not an option.

Due to FBI policies and guidelines applicable to this role, individuals working on the Help Desk must be U.S. citizens.

Position Overview

· The Information Technology Branch is seeking individuals to work on the Help Desk (Tier 1) as a Help Desk Technician. The Help Desk is a 24/7/365 support center for network and system operations and provides Information Technology phone and remote support for law enforcement agencies throughout the Commonwealth.

· This is a contractor position supporting the Help Desk Team.

· Interviews will be conducted via Microsoft Teams or in person at 1266 Louisville Road, Frankfort, KY.

Shift Schedule

One contractor needed for third shift.

· Sunday–Wednesday, 12:30 a.m.–11:00 a.m.

Additional shift information:

· Occasional temporary changes in shifts are possible to provide adequate coverage. Temporary changes will be coordinated with the contract employee first.

· When other shifts open, seniority is used to fill those shifts.

· The first month on the job will be day shift, Monday–Friday, 8:00 a.m.–4:30 p.m., to allow for training before moving to the permanent shift schedule.

Key Responsibilities

· Serve as the first point of contact for incoming Help Desk calls and create tickets.

· Troubleshoot problems with desktops, notebooks, Mobile Data Terminals, in-car video recorders, printers, network connectivity, other law enforcement technology, and related equipment.

· Use remote tools to help resolve hardware and software issues.

· Collect data for support personnel and create tickets for Tier 2 and higher-level support.

· Perform standard Help Desk and operational functions, including entering, executing, and monitoring production systems.

· Assist with and maintain the Criminal Justice Information System (CJIS) Kentucky network.

· Perform other tasks and duties as assigned or needed by the agency.

Preferred Knowledge, Skills, and Abilities

· Moderate computer and software skills.

· Troubleshooting skills.

· Ability to work in a team atmosphere.

· Ability to handle stressful situations.

· Working knowledge of Windows operating systems.

· Working knowledge of Microsoft Office applications.

· Ability to receive training and retain new knowledge.

· Ability to remain professional and courteous.

Requirements

· Must submit to a fingerprint-supported background check through the automated system using IdentGO. The cost is $20 per background check, paid by either the vendor or contractor.
https://uenroll.identogo.com/

· Must become CJIS (Criminal Justice Information Systems) certified. Training and testing will be provided.

· Must be able to work onsite at 1266 Louisville Road, Frankfort, KY.

#ind

Pay: $21.66 - $24.21 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Location:

Frankfort, KY 40601 (Preferred)

Shift availability:

Night Shift (Required)
Overnight Shift (Preferred)

Work Location: In person

Quick Apply

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it support jobs in frankfort, ky

Third Shift Help Desk Technician

IT Help Desk Support

Information Technology Support Technician

IT Support Associate

EZ Entry Technical Support Analyst

Product Support Technician

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