Top 9 Loan servicing Jobs in Frankfort, Ky

Customer Service Specialist
defi AUTO LLC —Frankfort, KY
- $20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Tuition reimbursement
Quick Apply
8d
Client Support Desk Analyst
defi AUTO LLC —Frankfort, KY
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
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8h
Commercial Loan Assistant II
First Financial Bank NA —Lexington, KY
- Full-time
- Microsoft Excel
- 5 years
- Research
- Disability insurance
- Health insurance
Mortgage Account & Servicing Analyst
Kentucky Housing Corporation —Frankfort, KY
- Full-time
- Writing skills
- Basic math
- Mid-level
Quick Apply
5d
Mortgage Processor I
Commonwealth Credit Union —Frankfort, KY
- Background check
- Office
- High school diploma or GED
Branch Loan Officer
CommunityAmerica Credit Union —Georgetown, KY
- Full-time
- Public speaking
- Mid-level
- Office
6d
Paralegal II Regulatory Compliance
Kentucky Housing Corporation —Frankfort, KY
- Bachelor of Science
- Writing skills
- Basic math
Quick Apply
Housekeeping Room Attendant
Residence Inn Lexington - 1080 Newtown Pike, Lexington 40511 —Lexington, KY
- $16 an hour
- 8 hour shift
- Residential
- Hotel
- Entry level
- Paid training
- Health insurance
Quick Apply
6d
Healthcare Services Pharmacist
Walgreens —Lexington-Fayette, KY
- $60.90 - $82.30 an hour
- Part-time
- Bachelor of Science
- Mid-level
- Patient care
- Continuing education credits
- Paid parental leave

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Customer Service Specialist
defi AUTO LLC —Columbus, OH
The Customer Service Specialist is responsible for managing a high volume of inbound and outbound calls, helping customers understand their account status,…
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Transaction Specialist IV
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As a Transactions Specialist IV within JPMorganChase, you will play a pivotal role in managing customer accounts, handling inquiries, and maintaining…

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Customer Service Specialist

defi AUTO LLC -
Frankfort, KY

Quick Apply

Job Details

Full-time
$20 an hour
8 days ago

Benefits

Paid training
Internet reimbursement
Tuition reimbursement
Paid time off
Benefits from day one

Qualifications

Customer communication
High school diploma or GED

Full Job Description

About defi SOLUTIONS:

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customer lending processes with proven, scalable performance.

What is in it for You?

Paid Training
Up to four weeks of PTO (Paid Time Off) allotted per year to encourage a healthy work/life balance
Tuition Reimbursement
Day One - Comprehensive Benefits Package
We encourage your individual growth and look to promote within!

Position Summary

The Customer Service Specialist is responsible for managing a high volume of inbound and outbound calls, helping customers understand their account status, reviewing payment options, processing account requests, and providing a professional, solutions-focused customer experience.

Duties and Responsibilities

Assist customers with bank and auto loan account questions in a high-volume contact center environment.
Handle inbound and outbound calls professionally while providing accurate account support.
Process ACH requests.
Provide payoff quotes for consumers and dealers.
Update customer account information, including address changes and name changes.
Assist customers with online banking account needs, including password resets.
Order copies of checks/payments as needed.
Review customer account status and assist with payment-related questions.
Support early-stage account recovery conversations by helping customers understand available payment or resolution options.
Accurately document customer interactions and account updates.
Maintain professionalism, empathy, and compliance during all customer conversations.
Perform other duties as assigned.

Required Qualifications:

High School Diploma or GED
Experience in a High-Volume Contact Center: At least one (1) year of experience in a high-volume call center
Proven Remote Work Experience: Demonstrated experience working from home, with a reliable internet connection (stipend not included), ensuring you can work effectively and maintain adherence and quality standards remotely
State Licensing Covered: We handle and fully cover all required collections licensing across multiple states – no cost to you.

Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status.

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Refine Your Search

loan servicing jobs in frankfort, ky

Customer Service Specialist

Client Support Desk Analyst

Commercial Loan Assistant II

Mortgage Account & Servicing Analyst

Mortgage Processor I

Branch Loan Officer

Paralegal II Regulatory Compliance

Housekeeping Room Attendant

Healthcare Services Pharmacist

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I want to receive the latest job alert for loan servicing in frankfort, ky

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