Top 9 Service desk support Jobs in Frankfort, Ky

Districtwide Technology Support Specialist II- 1.0 FTE
Fayette County Public Schools —Lexington, KY
- $27.21 - $40.88 an hour
- Full-time
- Public speaking
- Research
- Mid-level
7d
IT Help Desk Technician
Lexair, inc. —Lexington, KY
- Overtime
- Computer science
- Computer Science
- Ability to walk for extended periods
Quick Apply
1d
Client Support Desk Analyst
defi AUTO LLC —Frankfort, KY
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
EHR Specialist
Healthfirst Bluegrass —Lexington, KY
- $30.56 an hour
- Full-time
- Computer science
- Computer Science
- Associate's degree
Quick Apply
IT Field Support Technician
LifeStance Health —Frankfort, KY
- $24.75 - $28.50 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
8d
Main Console Operator
Quantam Solutions —Frankfort, KY
- $21 an hour
- Contract
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
9d
IT Field Service Technician
IT-Necessity —Georgetown, KY
- $12 - $20 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- Windows
- Health insurance
Quick Apply
9d

More jobs to discover

Find similar jobs that you might be interested in.

Main Console Operator
Quantam Solutions —Frankfort, KY
Familiarity with basic Windows networking and troubleshooting tools using Command Prompt and/or PowerShell. Strong technical troubleshooting and problem-solving…
$21 an hour
Quick Apply
9d
IT Field Support Technician
LifeStance Health —Frankfort, KY
1–3 years of experience in a technical support or help desk role. LifeStance Health complies with federal and state disability laws and makes reasonable…
$24.75 - $28.50 an hour
Quick Apply
8d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Quick Apply
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for service desk support in frankfort, ky

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk support jobs near frankfort, ky

Helpdesk Technician jobs in Lexington, KY

Field Service Technician jobs in Georgetown, KY

Information Technology Specialist jobs in Lexington, KY

IT Support jobs in Frankfort, KY

Behavior Technician jobs in Chula Vista, CA

Pharmacy Technician jobs in Worcester, MA

Eeg Technician jobs in Memphis, TN

Data Center Technician jobs in West Virginia

Helpdesk Technician jobs in Lawton, OK

Helpdesk Technician jobs in Knoxville, TN

Helpdesk Technician jobs in Spring Valley, NY

Helpdesk Technician jobs in Bellevue, WA

Field Service Technician jobs in Midland, TX

Service Advisor jobs in Winston Salem, NC

Field Service Technician jobs in Utica, NY

Certified Pharmacy Technician jobs in Boston, MA

Customer Service jobs in Olympia, WA

Field Service Technician jobs in Dayton, OH

Sterile Processing Technician jobs in Richmond, VA

Field Service Technician jobs in Kissimmee, FL

Districtwide Technology Support Specialist II- 1.0 FTE

Fayette County Public Schools -
Lexington, KY

Apply Now

Job Details

Full-time
$27.21 - $40.88 an hour
7 days ago

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

Fayette County Public Schools, KY

JOB DESCRIPTION – Technology Support Specialist II

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description.

Technology Support Specialist II

Job Class Code: 8795

Position Type: Hourly

Job Type: Classified

Pay Grade*: G 14

(*salary calculations are based on verified education and related experience levels)

Reports To: Superintendent’s Designee

Supervises: N/A

Work Calendar Name: 12 month hourly FT

Days in work calendar: 251

JOB SUMMARY

Install and troubleshoot computer hardware and software; train users in functions and operations of computers; provide continuing on-site and telephone support for users.

ESSENTIAL JOB FUNCTIONS

Provide on-site and telephone support for users of hardware and software.
Install Windows PCs, Chromebooks, and iPads including applicable peripherals, software, and apps.
Manage district technology hardware and accounts using Active Directory, Group Policy, and Mobile Device Management solutions.
Conduct and document tier II problem-solving research.
Test, install, and configure new software programs and updates
Document troubleshooting steps and solutions in Help Desk ticket system.
Diagnose hardware problems and replace components as needed.
Conduct training for use of district technology hardware and software with individuals and small groups.
Evaluate needs of user departments and recommend hardware and software solutions.
Diagnose hardware problems and replace components as needed.
Trace network and other cables and make repairs as needed.
Demonstrates the ability to communicate in more than one language or the willingness to learn to communicate in more than one language at the novice level of proficiency.
Performs other duties as assigned.
Maintains regular attendance.

KNOWLEDGE AND ABILITIES

KNOWLEDGE OF:

Operation of Windows PCs, Chromebooks, and iPads and related peripherals.
Operation of numerous software applications used by students, teachers and staff.
Installation of computer hardware, peripherals and software.
Proper methods of storing equipment, materials and supplies.
Manual instructions, sufficient to enable quick and accurate diagnosis of difficulties. Technical aspects of field of specialty.
Customer Service practices.
Public speaking techniques.

ABILITY TO:

Install computer hardware and software.
Plan, develop and coordinate training programs in the use of PCs, Chromebooks, iPads, wireless access points, copiers, printers and other peripheral equipment.
Provide assistance and technical knowledge of various software applications.
Develop and present training sessions on the operation of computer hardware and software applications.
Maintain current knowledge of technological advances in the field.
Establish and maintain cooperative and effective working relationships with others.
Communicate effectively both orally and in writing.
Work independently on tasks as well as part of a team.
Demonstrate the ability to communicate in more than one language or the willingness to learn to communicate in more than one language at the novice level of proficiency

QUALIFICATIONS

Education and Experience:

High school diploma or G.E.D. Certificate supplemented by course work in microcomputers and software applications
Four years microcomputer and software operations and installation experience.

Licenses or Certifications:

Special Requirements:
N/A

PHYSICAL DEMANDS

Work is performed while standing, sitting and/or walking
Requires the ability to communicate effectively using speech, vision and hearing
Requires the use of hands for simple grasping and fine manipulations
Requires bending, squatting, crawling, climbing, reaching
Requires the ability to lift, carry, push or pull light weights, up to 30 pounds

Job Description Creation Date:

1/9999

Revision Dates:

5/2023
10/2024

The Fayette County Board of Education is an Equal Opportunity Employer. The Superintendent shall adhere to a policy of equal employment opportunity in all personnel matters. No person shall be subjected to discrimination in regard to employment, retention, promotion, demotion, transfer or dismissal because of race, color, religion, sex (including sexual orientation or gender identity), genetic information, national or ethnic origin, political affiliation, age or disabling condition or limitations related to pregnancy, childbirth, or related medical conditions.

Please see the salary schedule here.

A Salary Estimator is available here

Apply Now

Refine Your Search

service desk support jobs in frankfort, ky

Districtwide Technology Support Specialist II- 1.0 FTE

IT Help Desk Technician

Client Support Desk Analyst

EHR Specialist

IT Field Support Technician

Main Console Operator

IT Field Service Technician

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for service desk support in frankfort, ky

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected