Top 7 Desktop engineer Jobs in Frankfort Ky

Desktop Engineer
Brooksource —Frankfort, KY
- $18 - $20 an hour
- Contract
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
13d
Software Engineer - Front End
TwinSpires —Lexington, KY
- Full-time
- 5 years
- Bachelor of Science
- Mid-level
Quick Apply

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Onsite Desktop / Field Engineer
RDI-IT —Columbus, OH
Associate or higher degree in a related field (Not required with proven track record of success). Provide technical support for both hardware and software…
$55,000 - $65,000 a year
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12d
End User Engineer
AEP Service Corporation —Columbus, OH
Bachelor's degree in computer science, engineering, or related technical field is required. Plan, research, evaluate, design, and engineer the enterprise's…
$74,551.00 - $93,188.50 a year
22h

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Desktop Engineer

Brooksource -
Frankfort, KY

Quick Apply

Job Details

Contract
$18 - $20 an hour
13 days ago

Benefits

Health insurance
Dental insurance
401(k)

Qualifications

Desktop computer repair
Computer operation
Network troubleshooting
Teamwork
Incident management software
In-person customer service
Hardware maintenance
Windows
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Desktop administration
Ticketing system technical support

Full Job Description

Desktop Support Technician

Kentucky

Contract with Option to Hire

Kentucky state government agencies regularly need customer-focused Desktop Support Technicians to provide onsite and field-based technical support across state offices. This posting is used to build a qualified candidate pipeline ahead of specific openings across multiple agency locations and field service regions.

Position Summary

The Desktop Support Technician provides hands-on end-user technical support for state agency staff, including hardware and software troubleshooting, equipment deployment, and technology asset management. The role requires strong technical fundamentals paired with excellent customer service skills, as technicians regularly interface directly with a diverse, non-technical user base — in person, and in some cases remotely across a broader geographic region.

Core Responsibilities

Provide desktop and end-user support for hardware, software, and peripheral devices
Configure, deploy, install, and maintain computer equipment and related technology assets
Troubleshoot and resolve issues involving workstations, laptops, printers, software applications, and network connectivity
Perform basic network troubleshooting as needed
Manage and document incidents and service requests through a ticketing system (ServiceNow preferred)
Assist with equipment moves, upgrades, replacements, and technology refresh initiatives
Maintain accurate inventory and documentation of hardware and software assets
Escalate complex issues appropriately and collaborate with other IT teams to ensure prompt resolution
Deliver timely, professional support across multiple agency locations or an assigned regional territory

Required Qualifications

Excellent customer service, interpersonal, and communication skills
1-2+ years of hands-on experience in desktop support, including installation, troubleshooting, and repair in a Windows-based environment
Experience configuring, setting up, and installing computer hardware and related equipment
Experience using IT ticketing systems, with ServiceNow preferred
Strong troubleshooting skills for both hardware and software issues
Basic network troubleshooting skills
Ability to work effectively under pressure and manage multiple priorities
Ability to provide professional support to a diverse user base

Preferred Qualifications

Previous experience supporting enterprise desktop environments
Experience working in a government, public sector, or multi-agency environment
Familiarity with Windows operating systems, Microsoft Office products, and common desktop technologies

Field Services Considerations (where applicable)

Some positions require regional field coverage rather than a single-site posting. These roles may also require:

A valid driver's license, for travel between agency sites within a service region
Ability to lift and carry heavy objects and work in uncomfortable positions for extended periods
Comfort supporting users both remotely and in person across multiple locations

Skills & Competencies

Customer-focused mindset
Technical troubleshooting and problem-solving
Time management and organization
Attention to detail
Team collaboration
Adaptability and flexibility

Job Type: Contract

Pay: $18.00 - $20.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance

Ability to Relocate:

Frankfort, KY 40601: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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desktop engineer jobs in frankfort ky

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Software Engineer - Front End

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