Top 71 Guest service agent Jobs in Franklin, Ma

Front Desk Agent
Holiday Inn Express and Suites —Hudson, MA
- From $16.50 an hour
- Part-time
- Writing skills
- Hotel
- Math
- Health insurance
- Dental insurance
Quick Apply
Guest Service Ambassador
The Newbury Boston —Boston, MA
- $28.22 - $33.20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
6d
Part-Time Front Desk Agent
Home2 Suites-Walpole/Foxboro, MA —Walpole, MA
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Office Clerk - Night Audit
Bally's Twin River Lincoln —Lincoln, RI
- $21.60 an hour
- Part-time
- Bilingual
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d
Sales Associate - Wellness Consultant
Massage Envy —North Attleboro, MA
- $17 - $20 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Front Desk Agent-Courtyard Norwood MA
Coury Hospitality —Norwood, MA
- Full-time
- Writing skills
- English
- Hotel
Quick Apply
Guest Services Supv
Hilton Boston Back Bay —Boston, MA
- $34.20 an hour
- Full-time
- Merchandising
- Mid-level
- Hotel
Reservations Agent - Hotel Commonwealth
Sage Hospitality —Boston, MA
- $31 an hour
- Weekends as needed
- Computer literacy
- No experience needed
- English
- Commuter assistance
- Health insurance
Guest Services Agent PT
Graduate Providence —Providence, RI
- $19 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
BEST WESTERN BRAINTREE INN —Braintree, MA
- $15 - $20 an hour
- Full-time
- Computer literacy
- Hotel
- Computer skills
- Opportunities for advancement
Quick Apply
PT Overnight Front Desk Agent
Schulte Hospitality Group —Westwood, MA
- $22 an hour
- Part-time
- Background check
- Writing skills
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply
1d
Guest Service Agent - Full Time
Giri Hotel Management —Norwood, MA
- From $18 an hour
- Weekends as needed
- No high school diploma
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Hilton Providence —Providence, RI
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
4d
Guest Service Agent
The Colonnade Hotel —Boston, MA
- $25 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
Quick Apply
BDC Service - Honda Seekonk
Asbury —Seekonk, MA
- $17 an hour
- Full-time
- 18 years or older
- Pass drug screening
- Research
- Paid training
- Paid parental leave
Quick Apply
Hotel Front Desk Agent (Overnight and 3PM-11PM Shifts)
Courtyard Lincoln —Lincoln, RI
- Overnight shift
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Services Agent FT
Graduate Providence —Providence, RI
- $19 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
12d
Automotive Call Center Representative - Porsche Natick MA
Asbury —Natick, MA
- $45,000 - $50,000 a year
- Full-time
- 18 years or older
- Sales
- Pass drug screening
- Paid training
- Paid parental leave
Quick Apply
Front Desk Supv
Hilton Providence —Providence, RI
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Front Desk Agent On Call
Pyramid Global Hospitality —Cambridge, MA
- $25 an hour
- Part-time
- Writing skills
- Hotel
- Analysis skills
- Health insurance
- Paid time off
Quick Apply

I want to receive the latest job alert for guest service agent in franklin, ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near franklin, ma

Front Desk Agent

Holiday Inn Express and Suites
Hudson, MA

Quick Apply

Job Details

Part-time
From $16.50 an hour

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
Employee discount
Life insurance

Qualifications

Computer operation
Customer communication
Writing skills
Filing
Math
Attention to detail
Front desk
Cross-functional collaboration
Hotel experience
Quality data entry
Customer data entry

Full Job Description

Part time 4pm to 9pm tuesday and thursday

Jamsan Hotel Management is seeking a positive, service-oriented, energetic and self-motivated Front Desk Agent to join our team at the Holiday Inn Exress & Suites Hudson. The Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area.

Responsibilities and Duties

Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments.* Empathetically listen to guest inquiries and provide appropriate responses* Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)* Block rooms in the computer and follow through on designated requirements* Pre-register designated guests and prepare key packets* Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)* Maintain confidentiality of all guests and hotel information* Employ attention to detail in order to ensure security of guest room access.* Maintain guest history files on all guests* Accommodate room changes expediently* Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction* Issue safe deposit boxes to guests and ensure security of key* Monitor, send and distribute guest faxes* Generate, print and distribute daily and weekly reports* Resolve discrepancies on the room status report with Housekeeping* Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.

Qualifications and Skills

Job Requirements * Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone* Ability to accurately and efficiently input information into computer systems* Ability to work cohesively with co-workers both within and outside of your department* Ability to compute accurate mathematical calculations* Ability to think clearly, quickly and make concise decisions* Ability to prioritize, organize and follow up* Ability to work well under pressure, dealing with many arrivals and departures within a short period of time*Previous customer service experience* Previous hotel front desk experience is strongly preferred* Previous cashiering experience is preferred* Fluency in a foreign language is preferred* Previous guest relations training is preferred.

Pay: From $16.50 per hour

Benefits:

Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Experience:

Hotel Experience: 1 year (Preferred)
Front Desk: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in franklin, ma

Front Desk Agent

Guest Service Ambassador

Part-Time Front Desk Agent

Front Office Clerk - Night Audit

Sales Associate - Wellness Consultant

Front Desk Agent-Courtyard Norwood MA

Guest Services Supv

Reservations Agent - Hotel Commonwealth

Guest Services Agent PT

Front Desk Agent

PT Overnight Front Desk Agent

Guest Service Agent - Full Time

Front Desk Agent

Guest Service Agent

BDC Service - Honda Seekonk

Hotel Front Desk Agent (Overnight and 3PM-11PM Shifts)

Guest Services Agent FT

Automotive Call Center Representative - Porsche Natick MA

Front Desk Supv

Front Desk Agent On Call

I want to receive the latest job alert for guest service agent in franklin, ma

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected