Top 18 Hotel front Jobs in Franklin, Nc

Guest Service Representative - Hampton Inn
Strand Hospitality Services —Sapphire, NC
- $15 - $18 an hour
- Part-time
- Hotel
- Communication skills
- Ability to lift 25 pounds
- 401(k) matching
Quick Apply
Hotel Front Desk Clerk
Harrah's Cherokee Casino Resort —Cherokee, NC
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Hiring Event - August 4th 2026
Hilton Grand Vacations —Cashiers, NC
- 8 hour shift
- Hotel experience
- Entry level
- Resort
- Employee stock purchase plan
- Health insurance
10d
Hotel Front Desk Clerk
Quality Inn Franklin NC —Franklin, NC
- $13 - $15 an hour
- Part-time
- In person
- Hotel
- In-person
- Guest services
Quick Apply
5d
Front Office Manager - GA
Dillard House a Farm Resort —Dillard, GA
- Full-time
- Sales
- Mid-level
- Hotel
Quick Apply
2d
Hotel Front Desk Agent
NightStar Lodging —Sylva, NC
- $11.50 - $12.00 an hour
- Part-time
- Inventory management
- Hotel
- In-person
- Employee discount
Quick Apply
6d
Front Desk Agent
High Hampton Inn, LLC —Cashiers, NC
- $17 - $20 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Hotel
Quick Apply
Front Desk Associate
Fairfield Inn & Suites —Cherokee, NC
- $14 an hour
- Part-time
- In person
- Hotel
- Computer skills
- In-person
- Employee discount
Quick Apply
13d
Front Desk Agent
Quality Inn —Cherokee, NC
- $13 - $15 an hour
- Weekends as needed
- Customer service
- Hotel
- In-person
- Employee discount
Quick Apply
Director of Resort Operations
Dillard House a Farm Resort —Dillard, GA
- Full-time
- Microsoft Word
- Microsoft Outlook
- Marketing
Quick Apply
Breakfast Attendant
Fairfield Inn & Suites —Cherokee, NC
- From $14 an hour
- Part-time
- In person
- Hotel
- In-person
- Ability to stand for extended periods
- Paid training
- Employee discount
Quick Apply
10d
Supervisor, Housekeeping
OLD EDWARDS HOSPITALITY GROUP LLC —Highlands, NC
- Microsoft Outlook
- Mid-level
- Ability to climb stairs
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Franchise Hotel Front Desk Night Auditor
NightStar Lodging —Dillsboro, NC
- $11.50 - $12.00 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick Apply
Front Desk Agent
The Greystone —Lake Toxaway, NC
- Weekends as needed
- Computer skills
- Communication skills
- Entry level
- Free parking
- Paid jury duty
Quick Apply
Front of House Manager
Slab Town Pizza —Cashiers, NC
- $17 - $22 an hour
- Full-time
- Mid-level
- Supervising experience
- Leadership
- Paid training
- Paid jury duty
Quick Apply
6d
Maintenance Technician 3- Foxhunt
Capital Vacations —Sapphire, NC
- Clean driving record
- Bachelor of Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply

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Front Desk Clerk
Hilton Grand Vacations —Cashiers, NC
Answering phones and directing calls. Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
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Lakes End Cafe and Grill —Topton, NC
Welcome, greet and monitor the guests experience to ensure their complete satisfaction. Provide information to guests on menu items, specials and meal…
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Welcome guests with friendly greeting and smile while performing all guest related services. Communicate with front desk about room information, maintenance…
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hotel front jobs near franklin, nc

Guest Service Representative - Hampton Inn

Strand Hospitality Services -
Sapphire, NC

Quick Apply

Job Details

Part-time
$15 - $18 an hour

Benefits

401(k) matching

Qualifications

Customer communication
Hotel and accommodations guest complaints handling

Full Job Description

Join the Hampton Inn & Suites Cashiers - Sapphire Valley, a Strand Hospitality managed hotel!

We offer competitive pay and benefits for our valued employees!

Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. You also receive pay at time and a half on major holidays, as well as discounts in hotels located worldwide, theme parks, Broadway shows, and much more!

Job Summary

The Guest Service Representative provides excellent customer service to the guests during their hotel stay. Responds to guest requests as well as proactively predicts guests’ needs. Provides information and services to the guest at the front desk of the hotel.

Duties and Responsibilities

The Guest Service Representative's responsibilities include, but are not limited to:

Answers incoming telephone calls professionally, following the hotel and/or brand expectations regarding phone etiquette.
Provides excellent customer service, responding to guest questions or concerns in a timely and courteous manner.
Makes reservations or modifies reservations as needed.
Follows hotel and/or brand standards related to guest interactions and reward programs.
Coordinates check-in and check-out procedures with multiple guests in line in a courteous and efficient, providing a positive experience for each guest.
Maintains guest privacy and safety by not sharing information about guests, to callers, walk-ins, or other guests.
Documents information regarding guest or room information in the front desk notebook for future shifts. Protects this information as confidential from guests and employees without a “need to know”.
Assists sales team with pre-registration and blocking of rooms for groups.
Adheres to proper credit, check cashing, and cash-handling policies and procedures.
Tracks room status to ensure guests are assigned to vacant ready rooms.
Shares correct information regarding rooms, amenities, and hotel rules.
Uses suggesting selling techniques to sell rooms and to promote other services of the hotel.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Processes mail, packages, and message handling with care so accurate information is provided to guests or management promptly.
Attends department meetings.
Communicates with Housekeeping and Maintenance regarding guest concerns or room preparation for rental.
Follows all safety and emergency procedures. Is aware of accident prevention policies.
Completes duties and confirms on shift checklist as assigned.
Various other duties as assigned by Supervisor.

Requirements

Hotel Guest Services Experience Preferred
Customer Service Experience Required
Ability to reason and make appropriate decisions in response to guest concerns

Strand Core Values

All associates are expected to embody the values listed below with everyone they encounter and to support the company mission to Develop Prosperous, Lasting Relationships.

RESPECTFUL

ADAPTIVE

SERVICE

ACCOUNTABLE

UNIFIED

DEDICATED

Guest Service Representative Core Competencies

Guest Satisfaction
Strong Communicator/Listener
Problem Solver
Friendliness/Helpfulness
Coachability

Work Environment

Prolonged periods of standing at the hotel guest services desk
Frequent walking
Frequent squatting, kneeling, bending down, forward and trunk rotation while standing
Frequent stair climbing may be necessary, reaching both above and below shoulders as well as pushing and pulling
Vision – must have the ability to frequently adjust focus and frequent use of close, peripheral and depth/distance vision
Frequent lifting, carrying, pushing and pulling up to 15 lbs.
Occasional lifting, carrying, pushing or pulling up to 25 lbs.

It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Quick Apply

Refine Your Search

hotel front jobs in franklin, nc

Guest Service Representative - Hampton Inn

Hotel Front Desk Clerk

Hiring Event - August 4th 2026

Hotel Front Desk Clerk

Front Office Manager - GA

Hotel Front Desk Agent

Front Desk Agent

Front Desk Associate

Front Desk Agent

Director of Resort Operations

Breakfast Attendant

Supervisor, Housekeeping

Franchise Hotel Front Desk Night Auditor

Front Desk Agent

Front of House Manager

Maintenance Technician 3- Foxhunt

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