Top 56 Guest service agent Jobs in Franklin, Oh

Hotel Front Desk Agent
Holiday Inn Express & Suites Dayton/South I-675 —Dayton, OH
- From $15 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
11d
Guest Service Agent
Residence Inn by Marriott Dayton Beavercreek —Beavercreek, OH
- Full-time
- Residential
- Hotel
- High school diploma or GED
- Paid jury duty
- Paid holidays
Quick Apply
Front Desk Agent at the Marriott Cincinnati Northeast
Crestview Management, LLC —Mason, OH
- Hotel
- Negotiation
- Entry level
Quick Apply
Guest Service & Sales Agent
Great Wolf Lodge —Mason, OH
- $15 an hour
- Weekends as needed
- Background check
- Pass drug screening
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
6d
Front Desk Agent
SpringHill Suites Dayton Vandalia —Dayton, OH
- $15.25 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Agent
Aloft West Chester —West Chester, OH
- $15 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Clerk
Shri Vinayak Corporatin —Middletown, OH
- $11 - $15 an hour
- Weekends as needed
- In person
- Hotel
- High school diploma or GED
- US work authorization
- Employee discount
Quick Apply
4d
Guest Service Representative
Home2 Suites by Hilton —Centerville, OH
- From $13 an hour
- Part-time
- No education required
- Hotel
- Cleaning
Quick Apply
Front Desk Sales Associate
PCRK Group —Miamisburg, OH
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Ivy Hospitality —West Chester, OH
- $13 - $16 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Agent
Hilton Garden Inn Cincinnati/West Chester —West Chester, OH
- $13 - $15 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Guest Service Representative
Holiday Inn Express and Suites —Centerville, OH
- From $13 an hour
- Part-time
- No education required
- Hotel
- In-person
Quick Apply
Front Desk Agent- part time second shift
Fairfield Dayton North —Vandalia, OH
- $15.25 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Guest Services Agent 3pm-11pm
Courtyard Dayton —Dayton, OH
- $15 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
Candlewood Suites Cincinnati —Mason, OH
- $16.25 an hour
- Weekends as needed
- Hotel
- Ability to lift 25 pounds
- Entry level
Quick Apply
Front Desk Agent
Talent Haven HR —Dayton, OH
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Paid training
- Opportunities for advancement
Quick Apply
5d
Front Desk/Guest Service Agent
Image Hotel Management —Huber Heights, OH
- $15 an hour
- Overnight shift
- Ability to walk for extended periods
- Computer literacy
- Hotel
Quick Apply
Front Desk Agent
Courtyard by Marriott Dayton Beavercreek —Beavercreek, OH
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply
Guest Services Representative (Front Desk Agent) - Birch Hill Suites
J&P Hospitality Management, LLC —Blue Ash, OH
- $12.50 - $14.00 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Agent
Fairfield Dayton North —Vandalia, OH
- $15.25 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply

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guest service agent jobs near franklin, oh

Hotel Front Desk Agent

Holiday Inn Express & Suites Dayton/South I-675 -
Dayton, OH

Quick Apply

Job Details

Part-time
From $15 an hour
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
Employee discount
Opportunities for advancement
Life insurance

Qualifications

Computer operation
Customer communication
Teamwork
Interpersonal skills
High school diploma or GED
Attention to detail
Computer skills

Full Job Description

Job Title: Guest Service Representative (Full Time)

Location: Holiday Inn Express & Suites Dayton South

Salary Range: $15 per hour

Shift Hours: 7am-3pm and 3pm-11pm

Weekend availability is required.

Overview:
As a Guest Service Representative at Holiday Inn Express & Suites, you will be the face of our establishment, ensuring exceptional guest experiences and providing outstanding customer service. You'll be responsible for creating a welcoming environment, addressing guest inquiries, managing reservations, and ensuring smooth operations at the front desk.

Key Responsibilities:

Guest Interaction: Greet and assist guests with check-ins, check-outs, inquiries, and any special requests.
Reservation Management: Handle reservations, cancellations, and modifications with accuracy and attention to detail.
Communication: Effectively communicate with guests, team members, and other departments to ensure seamless guest experiences.
Problem Solving: Address guest concerns and complaints promptly and professionally, seeking solutions to ensure guest satisfaction.
Cash Handling: Manage cash transactions, handle payments, and maintain accurate records.
Operational Support: Assist in maintaining the cleanliness and organization of the lobby and front desk area.

Requirements:

Customer Service Skills: Strong interpersonal and communication skills to provide excellent customer service.
Adaptability: Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Attention to Detail: Accuracy in handling reservations, payments, and guest information.
Computer Literacy: Basic computer skills; experience with HotelKey PMS is preferred but not required.
Team Player: Collaborative attitude and willingness to assist team members when needed.
Flexibility: Availability to work evenings, weekends, and holidays as needed.

Preferred Qualifications:

Prior experience in a customer service or hospitality role.
Familiarity with HotelKey PMS or similar hotel management software is a plus but not mandatory.
High school diploma or equivalent.

Benefits:

Competitive hourly wage ($15 per hour).
Opportunities for career growth and advancement within the company.
Employee discounts on hotel stays and affiliated services.
Training and development programs to enhance skills and knowledge in the hospitality industry.

Note: The above job description is a general outline of the responsibilities and qualifications expected of a Guest Service Representative at Holiday Inn Express & Suites. Duties and requirements may vary based on location and specific hotel needs.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Vision insurance

Work Location: In person

Quick Apply

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