Top 893 Complaints manager Jobs in Franklin, Tn

Marina General Manager
Southern Marinas —Antioch, TN
- $120,000 - $140,000 a year
- Weekends as needed
- Background check
- 5 years
- Bachelor's degree
- Relocation assistance
- Health insurance
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Category Procurement Manager
Brookdale Senior Living Inc. —Brentwood, TN
- $87,390 - $111,330 a year
- Nights as needed
- 5 years
- Research
- Mid-level
- Health savings account
- Paid holidays
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General Manager
Franklin Staybridge Suites by IHG —Franklin, TN
- $80,000 - $90,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Driver's License
- Profit sharing
- Health insurance
Quick Apply
7d
Strategy Global Capability Center Capability Reinvention Manager
Accenture —Nashville, TN
- $87,400 - $253,000 a year
- Full-time
- Up to 50% travel
- System design
- Office
- Paid holidays
- Disability insurance
6d
Community Manager
Shelter Equity —Franklin, TN
- From $60,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- 401(k)
- Paid time off
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4d
Concessions Manager | Full-Time | Vanderbilt University Athletics
Oak View Group —Nashville, TN
- $75,000 - $85,000 a year
- Weekends as needed
- Sales
- Cooking
- Mid-level
- Dental insurance
- 401(k)
Floating Property Manager
Avenue5 Residential, LLC —Nashville, TN
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
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General Manager
Harpeth Wastewater Cooperative —Franklin, TN
- $70,000 - $100,000 a year
- Email
- Microsoft Excel
- Writing skills
- Administrative experience
- Health insurance
- Dental insurance
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Public Service Management Consulting Manager - Nashville
Logic —Nashville, TN
- $87,400 - $293,800 a year
- Full-time
- 5 years
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Public Service Management Consulting Senior Manager - Nashville
Logic —Nashville, TN
- $122,700 - $338,300 a year
- Full-time
- 7 years
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
Store Manager
Walgreens —Franklin, TN
- $50,000 - $120,000 a year
- Weekends as needed
- Merchandising
- Mid-level
- 3 years
- On-the-job training
7d
Community Manager - Nashville, TN
RangeWater Residential, LLC —Nashville, TN
- Weekends as needed
- Sales
- Word processing
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
High Tech Consulting Manager
Accenture —Nashville, TN
- $87,400 - $293,800 a year
- Full-time
- Bachelor's degree
- Product management
- Travel
- Paid holidays
- Disability insurance
8d
Department Manager Diagnostic Imaging
Heritage Medical Associates —Nashville, TN
- Full-time
- Computer literacy
- BLS Certification
- Clinic
- Health savings account
- Health insurance
Quick Apply
Construction Superintendent- Travel Position
Essential Contractors LLC —Nashville, TN
- $60,000 - $80,000 a year
- Weekends as needed
- Carpentry
- Background check
- Construction site
- Health savings account
- Health insurance
Quick Apply
Recreation Attendant (Park Monitor)
The Adventure Park —Nashville, TN
- From $16 an hour
- Weekends as needed
- 18 years or older
- Ability to lift 50 pounds
- Marketing
- Paid training
- Flexible schedule
Reconstruction Project Manager
Paul Davis Restoration of the South Region —Antioch, TN
- $65,000 - $75,000 a year
- Full-time
- Construction site
- 5 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Paint and Sip Store Manager
MUSE PAINTBAR —Nashville, TN
- Weekends as needed
- Bar
- Google Workspace
- Marketing
1d
Outside Sales Representative
NEFCO Construction Supply LLC —Nashville, TN
- Background check
- Construction site
- Mid-level
Quick Apply
10d
Hiring Experienced Automotive multi-unit Detail Manager!!
Teph Seal Auto Appearance —Nashville, TN
- $20 - $25 an hour
- Full-time
- Background check
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d

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complaints manager jobs near franklin, tn

Marina General Manager

Southern Marinas
Antioch, TN

Quick Apply

Job Details

Full-time
$120,000 - $140,000 a year

Benefits

Relocation assistance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Employee discount

Qualifications

Customer communication
Safety regulations
In-person customer service
Team development
Property management systems (PMS)
Guest services software
Productivity software
Business operations
Business
POS systems
Property management
Organizational budget management

Full Job Description

Job Title: General Manager

Department: Administration

Reports To: Regional Manager

Position Overview

The General Manager is responsible for all aspects of marina operations, ensuring efficient, safe, and customer-focused service while achieving financial objectives. This role owns the sales process for slip leasing—from lead generation through conversion—and is accountable for training the team to deliver results. Strong leadership, operational expertise, and the ability to work collaboratively with the home office and colleagues across the organization are essential.

Operational Management

Oversee all marina operations including maintenance, dockage, fuel dock management, boat rentals, and slip occupancy
Develop and implement strategies to optimize revenue, control costs, and enhance customer satisfaction
Routinely inspect all areas of the property to ensure above-average appearance and a safe environment
Coordinate preventive maintenance and timely repairs for all marina equipment, property, grounds, and docks
Monitor inventory levels of fuel, supplies, and equipment within budgetary guidelines
Maintain and update local Standard Operating Procedures and Instruction Manuals
Respond to weather events or emergencies that could damage marina assets or customer property
Ensure all company and customer equipment is secured each evening prior to lock-up

Compliance & Safety

Understand and comply with all government regulations including OSHA, EPA, and weights and measures
Handle all aspects of governmental reporting and compliance
Ensure training of employees in safe use of marina equipment, firefighting procedures, and spill containment
Maintain proper controls to safeguard assets including equipment and inventory
Ensure the safety of customers and employees at all times

Customer Service

Deliver exceptional service ensuring customers have a positive experience throughout their interactions
Address customer inquiries, concerns, and complaints promptly and professionally
Develop strong customer relationships and actively seek feedback for continuous improvement
Coordinate with third-party vendors (such as restaurant management) to ensure seamless service integration

Sales & Leasing

Own the full sales process from lead generation through lease execution, ensuring consistent follow-up and conversion
Actively manage the sales pipeline, tracking all inquiries and maintaining accurate records in the reservation system
Train and coach staff on sales techniques, customer engagement, and lead follow-up best practices
Respond to all slip inquiries promptly and professionally, with a focus on converting leads into long-term lease agreements
Conduct marina tours and showcase amenities to prospective slip holders
Manage slip occupancy targets and develop strategies to minimize vacancy
Oversee the waiting list process, maintaining regular communication with prospective customers
Collaborate with marketing to generate qualified leads through advertising, events, and outreach initiatives

Staff Management

Recruit, train, schedule, and supervise all employees and contract labor
Foster a positive work environment promoting teamwork, professional development, and service excellence
Train team members on the sales process, ensuring they understand how to qualify leads, communicate value, and drive conversions
Hold staff accountable for lead follow-up and customer engagement standards
Conduct performance evaluations, provide feedback, and identify training opportunities
Handle disciplinary actions and terminations when appropriate
Train and coach office administrator to ensure accurate data entry

Financial Management

Develop and manage the annual operating and capital budgets
Drive slip occupancy and lease revenue to meet or exceed targets
Monitor actual versus projected figures monthly; investigate and correct negative variances
Approve all purchases, invoices, and check requests
Implement pricing strategies and adjust rates to maximize profitability
Collaborate with finance to ensure accurate accounting and reporting
Identify and develop new revenue sources and growth opportunities

Vendor & External Relations

Maintain professional relationships with agencies, contractors, vendors, and customers
Oversee vendor relationships ensuring timely and quality service delivery
Approve and oversee all long-term dock leasing, waiting lists, and retail leasing
Oversee implementation and maintenance of marketing programs

Qualifications

Required:

Minimum 5 years of marina management experience or related hospitality/operations management
Demonstrated success in sales, leasing, or revenue generation roles
Strong understanding of maintenance operations and fuel dock management
Excellent leadership skills with ability to motivate and develop staff
Strong customer service orientation with track record of exceptional guest experiences
Solid understanding of financial management principles and budgeting
Knowledge of applicable laws, regulations, and safety standards
Proficient computer skills including Microsoft Office and reservation/booking systems
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Flexibility to work weekends and respond to emergencies

Preferred:

Bachelor's degree in Hospitality Management, Business Administration, or related field
Experience with marina-specific software and point-of-sale systems
Track record of meeting or exceeding occupancy and sales targets

Working Conditions

Work involves a variety of tasks requiring independent judgment and compliance with policies and procedures. The role manages multiple projects simultaneously and requires frequent adaptation to meet operational needs. This position has supervisory responsibility for all marina operations and employees on the property.

Pay: $120,000.00 - $140,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Flexible spending account
Health insurance
Paid time off
Relocation assistance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

complaints manager jobs in franklin, tn

Marina General Manager

Category Procurement Manager

General Manager

Strategy Global Capability Center Capability Reinvention Manager

Community Manager

Concessions Manager | Full-Time | Vanderbilt University Athletics

Floating Property Manager

General Manager

Public Service Management Consulting Manager - Nashville

Public Service Management Consulting Senior Manager - Nashville

Store Manager

Community Manager - Nashville, TN

High Tech Consulting Manager

Department Manager Diagnostic Imaging

Construction Superintendent- Travel Position

Recreation Attendant (Park Monitor)

Reconstruction Project Manager

Paint and Sip Store Manager

Outside Sales Representative

Hiring Experienced Automotive multi-unit Detail Manager!!

I want to receive the latest job alert for complaints manager in franklin, tn

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