Top 149 Customer service collections representative Jobs in Franklin, Tn

Patient Advocate (Remote)
Fast Pace Health —Franklin, TN
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Negotiation
- Paid holidays
- Health insurance
Health Care Customer Service Representative
State Collection Service —Nashville, TN
- $16 - $18 an hour
- Full-time
- Remote
- Bilingual
- HIPAA
- Military encouraged
- Profit sharing
- Health savings account
Quick Apply
4h
Full-Time Verification Representative (Remote) - TN
Centerfield/Datalot —Nashville, TN
- $16 an hour
- Full-time
- Remote
- Background check
- Residential
- US work authorization
- Paid training
- Health insurance
Patient Representative
CareNow —Franklin, TN
- Full-time
- Urgent Care
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Client Services Representative
Tom James Company —Franklin, TN
- Full-time
- Office
- High school diploma or GED
- Organizational skills
- Profit sharing
- Employee stock purchase plan
Quick Apply
13d
Customer Service Rep
Waste Connections —Murfreesboro, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
3d
Patient Access Central Unit Notification
Parallon —Brentwood, TN
- Full-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
13d
Customer Service Representative - UTILITIES
Image Associates Inc. —Nashville, TN
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Relocation assistance
Quick Apply
1d
Account Representative
Broadcast Music Inc —Nashville, TN
- Full-time
- Hybrid work
- Research
- Analysis skills
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Quick Apply
Collections Associate
ICEE —La Vergne, TN
- Microsoft Excel
- Microsoft Outlook
- Research
Quick Apply
14d
Customer Care Representative
Beazer Homes —Franklin, TN
- Full-time
- Construction site
- Computer literacy
- Mid-level
- Parental leave
Customer Service Representative
Community Choice Financial Family of Brands —Nashville, TN
- $15 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
6d
Customer Service Representative (Bilingual)
Community Choice Financial Family of Brands —Nashville, TN
- $15 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
6d
Property Manager
Harbor Group Management Company —Nashville, TN
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Quick Apply
Pre/Post Operative Registered Nurse - Bone and Joint Institute of Tennessee
MedHQ - Bone and Joint Institute of Tennessee —Franklin, TN
- Full-time
- Background check
- Nursing
- Surgery
- Health savings account
- Health insurance
Quick Apply
Junior Level Building Assessor (InterNACHI and/or Vermin Inspection background preferred)
Bureau Veritas Building Assessments & Project Management —Nashville, TN
- $24 an hour
- 8 hour shift
- Background check
- Clean driving record
- Customer service
- Health savings account
- AD&D insurance
Quick Apply
3d
Customer Service Representative
Rent A Center —Nashville, TN
- $17.00 - $18.28 an hour
- Full-time
- 18 years or older
- Clean driving record
- Sales
- Health savings account
- Disability insurance
Quick Apply
2d
Associate Credit Representative
Ingram Content Group —La Vergne, TN
- $18.35 - $22.20 an hour
- Full-time
- Oracle
- Microsoft Outlook
- Research
- Wellness program
- Health savings account
Quick Apply
6d
Accounts Receivable Representative
SpecialtyCare —Brentwood, TN
- $22 an hour
- Research
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Full-Time Receptionist
State Volunteer Mutual Insurance Company —Brentwood, TN
- Full-time
- Microsoft Outlook
- Computer literacy
- Office

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Patient Advocate (Remote)

Fast Pace Health -
Franklin, TN

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer communication
High school diploma or GED
Negotiation

Full Job Description

Posting Title: Patient Advocate (Remote) Overview:

Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Patient Advocate to join our growing team. Our ideal candidate will be deeply committed to nurturing our Fast Pace mission of teamwork, communication, empowerment and quality care in a friendly and encouraging environment.

Fast Pace Health aims to push for a new vision of healthcare in rural communities that will consist of an array of different services. We are changing the delivery of healthcare in these rural areas by integrating excellent patient care, education, accessibility, and community service, in a way that puts the patient’s needs first and improves the health status of our communities.

Why Choose Fast Pace Health?:

Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Patient Advocate you can be! We will help you grow your professional goals, and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment. We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance, to name a few.

Responsibilities:

In a way, that best supports our values, the responsibility of a Patient Advocate will be to ensure patients and customers/clinics receive a quick and accurate response to inquiries related to their health insurance plans and services provided as well as coordinating the collection on patient accounts receivables when patients/clinics reach out to the Support Office. The Patient Advocate will provide effective customer service for all internal and external customers by using, excellent, in-depth knowledge as well as communicating effectively with team members and strong customer service.

What You Will Do:

Assist patients by helping them decipher benefit plan documents, explaining their benefits, explaining the applicable benefit plan policies and/or procedures, and referring them to the appropriate service representatives if additional steps are required.
Resolves eligibility-related discrepancies for patients and clinics, by updating the practice management system with the correct information.
Acts as a liaison between the patient and internal department for Fast Pace.
Escalates issues of increased complexity to Team Lead and Manager of Claims Review & Adjudication, according to the department/company standards.
Documents patient communications in the client management services tool according to the department standards.
Assist patients & clinics with benefit claims resolution by coordinating with the collections team to escalate the claim for further research and completion.
Accepts payments from patients on their accounts. Will assist our clinics with deleting and researching payment errors.
Negotiates payment plans with patients based on department standards for resolution of past due balances.
Communicates and performs necessary follow-up with patients, clinics, and internal departments regarding outstanding issues.

Experience Requirements and Preferences::

Education: High School Diploma or it’s equivalent

AND

Experience: At least 1+ year of experience in customer service, preferably in healthcare

Education Requirements:: High School Diploma or Its Equivalent Compliance:

Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct.
Please refer to the links below for information regarding your rights under certain federal laws:
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf
Mississippi Residents Only:
In Mississippi, Fast Pace requires pre-employment/drug/alcohol testing as a condition of employment. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for “the presence of drugs [or alcohol] in their metabolites.” Miss. Code. Ann. § 71-7-3(5).

Applicants are limited to individuals from states, excluding the following: California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia.

Brand Name: Fast Pace Health

Apply Now

Refine Your Search

customer service collections representative jobs in franklin, tn

Patient Advocate (Remote)

Health Care Customer Service Representative

Full-Time Verification Representative (Remote) - TN

Patient Representative

Client Services Representative

Customer Service Rep

Patient Access Central Unit Notification

Customer Service Representative - UTILITIES

Account Representative

Collections Associate

Customer Care Representative

Customer Service Representative

Customer Service Representative (Bilingual)

Property Manager

Pre/Post Operative Registered Nurse - Bone and Joint Institute of Tennessee

Junior Level Building Assessor (InterNACHI and/or Vermin Inspection background preferred)

Customer Service Representative

Associate Credit Representative

Accounts Receivable Representative

Full-Time Receptionist

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