Top 99 Desk entry level Jobs in Franklin, Tn

IT Support Specialist
Specialized Dental Partners —Franklin, TN
- $28 - $32 an hour
- Full-time
- Microsoft Outlook
- Surgery
- Mid-level
12d
IT Support (Help Desk) Partner
Captain D's —Nashville, TN
- $18 - $22 an hour
- Full-time
- Hybrid work
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
1d
Help Desk Analyst
SpecialtyCare —Brentwood, TN
- On call
- Hybrid work
- Research
- Mid-level
- Office
- Tuition reimbursement
14d
Operations Analyst (Jr)
Koniag Government Services —Nashville, TN
- Full-time
- English
- Administrative experience
- Analysis skills
- Paid holidays
- Health insurance
Front Desk Associate
United Defense Tactical - Nashville - Brentwood —Nashville, TN
- $15 - $18 an hour
- 8 hour shift
- High school diploma or GED
- 1 year
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Medical Receptionist
Centerstone of Tennessee, Inc. —Nashville, TN
- $15 - $21 an hour
- Full-time
- Research
- High school diploma or GED
- Clinic
- 403(b) matching
- Health savings account
Quick Apply
9d
Cashier Team Member (Front End Service) - Part Time
Whole Foods Market —Franklin, TN
- $16.00 - $25.40 an hour
- 8 hour shift
- Basic math
- Ability to lift 50 pounds
- Organizational skills
- Store discount
- Paid time off
Patient Service Specialist
Vanderbilt Health —Spring Hill, TN
- Full-time
- HIPAA
- No high school diploma
- 3 years
- Health insurance
Service Desk
Planet Fitness —Brentwood, TN
- $14 - $15 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Maintenance
- 401(k) matching
- Paid sick time
Quick Apply
IT Student Worker
Lipscomb University —Nashville, TN
- Part-time
- Computer literacy
- University
- Communication skills
Quick Apply
3d
UAC Analyst (Jr)
Koniag Government Services —Nashville, TN
- Full-time
- Microsoft Outlook
- English
- Office
- Paid holidays
- Health insurance
Cashier Team Member (Front End Service) - Full Time
Whole Foods Market —Nashville, TN
- $16.00 - $25.40 an hour
- 8 hour shift
- Basic math
- Ability to lift 50 pounds
- Organizational skills
- Store discount
- Paid time off
Entry-Level Buyer – Nashville (Elliston Pl)
Buffalo Exchange —Nashville, TN
- Part-time
- Merchandising
- No experience needed
- Entry level
- Dental insurance
- Paid time off
Scientist I - Ecological Restoration
Resource Environmental Solutions LLC —Nashville, TN
- Up to 50% travel
- Office
- Bachelor's degree
Surgery Scheduling Specialist - Radiology
Vanderbilt Health —Nashville, TN
- Full-time
- Mid-level
- High school diploma or GED
- Front desk
- Health insurance
Medical Front Desk Receptionist
Centerstone of Tennessee, Inc. —Nashville, TN
- $15 - $21 an hour
- Full-time
- Research
- 3 years
- High school diploma or GED
- 403(b) matching
- Health savings account
Quick Apply
6d
Client Services Associate
Pet Community Center —Nashville, TN
- From $17 an hour
- Overtime
- Bilingual
- Surgery
- Microsoft Office
- Paid training
- Health savings account
Quick Apply
Event Sales Representative - Local Events (Nashville area)
Window Nation —Nashville, TN
- $18 an hour
- Part-time
- Bilingual
- Hospitality
- High school diploma or GED
- Paid training
- Mileage reimbursement
Quick Apply
Acute Inpatient Registered Nurse - RN - Dialysis
Fresenius Medical Care —Franklin, TN
- Full-time
- Acute care
- CPR Certification
- Nursing
Quick Apply
7h
Family/Guest Services Representative - 5 Hour Shift
Vanderbilt Health —Nashville, TN
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
- Health insurance
13d

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desk entry level jobs near franklin, tn

IT Support Specialist

Specialized Dental Partners -
Franklin, TN

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Job Details

Full-time
$28 - $32 an hour
12 days ago

Qualifications

Customer communication
Network troubleshooting
Microsoft Outlook
Windows
Printer (troubleshooting support)
Desktop (troubleshooting support)
Peripheral hardware support

Full Job Description

IT
Specialized Dental
720 Cool Springs Blvd., Suite 450, Franklin, Tennessee, US, 37067
Full-Time
2970

Overview

Job Summary

We are seeking a proactive and client-focused Level 1 Service Desk Teammate to join our IT team. As the first point of contact for practices experiencing technical issues, you will play a key role in ensuring smooth operations by addressing Level 1 tickets efficiently and professionally. This position requires strong communication skills, attention to detail, and a commitment to excellent customer service.

About Specialized Dental Partners

Specialized Dental Partners is one of the nation’s leading dental support organizations for Endodontic, Periodontic, and Oral Surgery practices. With more than 250 practice locations and over 430 doctors across the United States, Specialized Dental Partners empowers specialists to focus on exceptional patient care while the organization delivers tailored business, operational, and strategic support.

Responsibilities

Key Responsibilities

Issue Intake and Resolution

Act as the first point of contact for practices, documenting details of reported issues.
Troubleshoot and resolve Level 1 technical issues related to hardware, software, Microsoft 365, and basic networking.
Escalate more complex issues to senior analysts or engineers when needed.

Ticket Management

Monitor and manage assigned tickets in the service desk system.
Ensure timely resolution of issues and adherence to service-level agreements (SLAs).
Accurately record troubleshooting steps and resolutions for future reference.

Customer Communication

Communicate clearly and effectively with practice staff, providing user-friendly instructions and updates.
Deliver a positive customer experience while maintaining professionalism and empathy.

Documentation and Reporting

Contribute to internal knowledge base articles.
Flag recurring issues or patterns to help the team improve long-term solutions.

Collaboration

Partner with other IT team members to ensure smooth hand-offs.
Provide feedback to improve processes and enhance the service desk experience.

Qualifications

Required Qualifications:

2+ years of experience in IT support, help desk, or technical customer service (healthcare or multi-site experience a plus).
2+ years of troubleshooting experience with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).
2+ years working knowledge of Windows operating systems and common hardware (PCs, printers, peripherals).
2+ years of experience troubleshooting common connectivity issues (Wi-Fi, VPN, password resets).

Preferred Skills:

CompTIA A+ or other entry-level IT certification.
Exposure to ITIL practices.
Experience supporting 100+ end users in a service desk or call center environment.
Customer service background with a focus on achieving high satisfaction scores.
High attention to detail, organization, and follow-through.
Familiarity with ticketing systems and ability to manage multiple tickets simultaneously.
Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
Experience working in a healthcare environment, dental highly preferred

Work Environment:

Remote position with regular collaboration via Teams, email, and ticketing systems.
Must have a reliable internet connection and dedicated workspace.
Must be willing to work shifts of multiple time zones.

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $28.00 - $32.00 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

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Refine Your Search

desk entry level jobs in franklin, tn

IT Support Specialist

IT Support (Help Desk) Partner

Help Desk Analyst

Operations Analyst (Jr)

Front Desk Associate

Front Desk Medical Receptionist

Cashier Team Member (Front End Service) - Part Time

Patient Service Specialist

Service Desk

IT Student Worker

UAC Analyst (Jr)

Cashier Team Member (Front End Service) - Full Time

Entry-Level Buyer – Nashville (Elliston Pl)

Scientist I - Ecological Restoration

Surgery Scheduling Specialist - Radiology

Medical Front Desk Receptionist

Client Services Associate

Event Sales Representative - Local Events (Nashville area)

Acute Inpatient Registered Nurse - RN - Dialysis

Family/Guest Services Representative - 5 Hour Shift

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