Top 159 Patient accounts representative Jobs in Franklin, Tn

Patient Services Representative
Nashville Fertility Center —Nashville, TN
- $20 - $22 an hour
- Full-time
- Background check
- Spanish
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
2d
Service Desk Analyst II
HCTec —Brentwood, TN
- From $17 an hour
- Full-time
- Software troubleshooting
- Customer service
- Research
- Health savings account
- Health insurance
Quick Apply
Client Support Representative
EnableComp —Franklin, TN
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Mid-level
Quick Apply
Pre-Services Representative - Remote
Surgery Partners —Nashville, TN
- Remote
- Mid-level
- High school diploma or GED
- Conflict management
- Health savings account
- Health insurance
Quick Apply
Healthcare Customer Service Representative (TN)
Healthcare Business Services Inc. —Nashville, TN
- On call
- Remote
- Computer literacy
- Writing skills
- Medical office experience
- Work from home
17h
Accounts Receivable Specialist
US Heart & Vascular —Franklin, TN
- Full-time
- Remote
- Anatomy knowledge
- HIPAA
- Research
7d
Prior Authorization Coordinator
IVX Health —Brentwood, TN
- $22 - $24 an hour
- No weekends
- Remote
- Medical office experience
- Mid-level
- 3 years
- Continuing education credits
- Health savings account
Quick Apply
7d
Patient Services Representative - Bone & Joint Main Campus - Full Time Days
Williamson Health —Franklin, TN
- Full-time
- Hospital
- HIPAA
- English
- Health insurance
- Dental insurance
Quick Apply
Patient Services Representative | Midtown
Premier Radiology —Nashville, TN
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid holidays
- Health insurance
Quick Apply
6d
AR Specialist
Tennessee Orthopaedic Alliance —Brentwood, TN
- Remote
- Microsoft Excel
- Microsoft Outlook
- Surgery
- Profit sharing
- Health insurance
Medical Billing Specialist
American Health Partners Management LLC —Franklin, TN
- Hybrid work
- Microsoft Excel
- HIPAA
- Mid-level
Quick Apply
Patient Service Representative | Antioch
Premier Radiology —Antioch, TN
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid holidays
- Health insurance
Quick Apply
Medical Receptionist, Grassland
Heritage Medical Associates —Franklin, TN
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
Quick Apply
Patient Advocate / Call Center Representative
Urology Healthcare Group, Inc. —Nashville, TN
- Urgently hiring
- Spanish
- HIPAA
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
9d
Collections Representative Remote
Apria Healthcare LLC —Nashville, TN
- $12.21 - $17.04 an hour
- Full-time
- Remote
- Microsoft Word
- Computer literacy
- Basic math
- Paid parental leave
- Disability insurance
Quick Apply
Associate Sales Representative - Medical Device Sales - 16
Rep-Lite —Nashville, TN
- $90,000 a year
- Full-time
- Up to 50% travel
- Driver's License
- Bachelor's degree
- Paid training
- Mileage reimbursement
Quick Apply
7d
Patient Services Representative (Part Time)
SCRI Oncology Partners —Nashville, TN
- Part-time
- Medical office experience
- 3 years
- High school diploma or GED
- Free parking
- Wellness program
Customer Service Representative
Medacta USA, Inc. —Franklin, TN
- Full-time
- Surgery
- 5 years
- Bachelor of Science
Quick Apply
Hospital Based Patient Advocate
Elevate Patient Financial Solutions —Nashville, TN
- $19 - $23 an hour
- Full-time
- Microsoft Outlook
- Hospital
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
13d
People Operations Specialist, Talent
Vyne —Nashville, TN
- Full-time
- Remote
- Mid-level
- 3 years
- Organizational skills
6d

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Patient Services Representative

Nashville Fertility Center -
Nashville, TN

Quick Apply

Job Details

Full-time
$20 - $22 an hour
2 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Spanish
Private practice experience
Guest relations
Phone communication
HIPAA
Medical scheduling
High school diploma or GED
Attention to detail
Organizational skills
Phone triage
Managing patient records

Full Job Description

The Patient Services Representative (PSR) at Nashville Fertility Center serves as the first point of contact for all patients—whether by phone, online, or in-person—and plays a vital role in ensuring a welcoming, efficient, and professional experience. This position is primarily based at the Nashville location but will fill in as needed at NFC’s satellite offices in Murfreesboro, Franklin, and Clarksville.

This role blends the responsibilities of front desk reception, scheduling, and call triage. The representative is responsible for greeting patients and guests, managing incoming and outgoing communications, verifying insurance and demographic information, scheduling appointments, and coordinating patient care across various departments.

The ideal candidate will demonstrate excellent customer service, organizational skills, and attention to detail while maintaining a calm and professional demeanor in a fast-paced medical environment.

COMPENSATION & INTRODUCTORY PERIOD:

Newly hired Patient Services Representatives (PSRs) may be eligible for a $0.50 hourly wage increase following the successful completion of a 90-day introductory period.

To be eligible, the employee must be in good standing at the time of review, defined as having no active or pending corrective action for performance or attendance during the introductory period. Final determination of eligibility is made at the sole discretion of management.

MAJOR DUTIES AND RESPONSIBILITES

Front Desk & Patient Reception:

Greeting patients and guests upon arrival in a courteous and welcoming manner.
Periodically scan the reception area to ensure all patients are checked in; verify patient status if uncertain.
Proactively communicate waiting times or delays at the time of check-in and provide ongoing updates as needed.
Maintain a clean, organized work area and present a professional appearance at all times.
Distribute and collect necessary patient forms; assist with form completion as needed.
Put armbands on patients and prep charts per clinic protocol.
Maintain confidentiality of patient information and adhere strictly to HIPAA guidelines.
Provide front desk coverage at satellite locations (Murfreesboro, Franklin, Clarksville) as needed to support operational needs.

Administrative & Billing Support:

Verify and update patient demographic and insurance information.
Scan, enter and activate insurance cards (primary, secondary, tertiary).
Send “To-Dos” to Insurance Verification as needed to verify benefits.
Collect both date of service charges and past balances following clinic policy.
Assist with data entry, filing, scanning, and other administrative support tasks as needed.
Answer basic billing inquiries and refer complex questions to the billing department.

Call Handling & Scheduling:

Respond to calls with the standard greeting (Clinic name; your name); answer within 3 rings.
Listen to caller needs and transfer to the appropriate department or individual.
Respond to inquiries regarding clinic services, procedures, and policies.
Schedule, confirm, and reschedule appointments per clinic protocol, including consultations, lab work, scans, and procedures.
Manage incoming appointment requests from patients and referring providers per clinic guidelines.
Coordinate closely with clinical staff to ensure optimal scheduling and reduce waiting times.

QUALIFICATIONS FOR THE JOB

· High school diploma or equivalent required; some college or healthcare administration coursework preferred.

· 2+ years of experience in a medical office or high-volume customer service setting required.

· Proficiency with multi-line phone systems and electronic medical records (EMR).

· Working knowledge of insurance processes and billing preferred.

· Strong communication, organization, and multitasking skills.

· Reliable transportation required, with the ability to travel to NFC satellite locations as needed.

· Must be available to rotate Saturdays and 1 designated holiday annually (day after Thanksgiving, Memorial Day, July 4th, or Labor Day).

KEY COMPETENCIES

· Compassionate and patient-focused attitude.

· Professional demeanor and strong work ethic.

· Ability to work independently and as part of a team.

· Excellent verbal communication and listening skills.

· Strong organizational and multitasking abilities.

· Attention to detail and ability to handle sensitive information.

· Ability to remain calm and professional in high-pressure situations.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Vision insurance

Experience:

Medical Office : 1 year (Required)

Language:

Spanish (Preferred)

Ability to Commute:

Nashville, TN 37203 (Required)

Ability to Relocate:

Nashville, TN 37203: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient accounts representative jobs in franklin, tn

Patient Services Representative

Service Desk Analyst II

Client Support Representative

Pre-Services Representative - Remote

Healthcare Customer Service Representative (TN)

Accounts Receivable Specialist

Prior Authorization Coordinator

Patient Services Representative - Bone & Joint Main Campus - Full Time Days

Patient Services Representative | Midtown

AR Specialist

Medical Billing Specialist

Patient Service Representative | Antioch

Medical Receptionist, Grassland

Patient Advocate / Call Center Representative

Collections Representative Remote

Associate Sales Representative - Medical Device Sales - 16

Patient Services Representative (Part Time)

Customer Service Representative

Hospital Based Patient Advocate

People Operations Specialist, Talent

I want to receive the latest job alert for patient accounts representative in franklin, tn

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