Top 23 Retail operations manager Jobs in Franklin, Tn

Retail Assistant Store Manager - Backroom Operations
Goodwill Industries of Middle Tennessee —Bellevue, TN
- Weekends as needed
- Bilingual
- Microsoft Outlook
- Word processing
Quick Apply
10d
Sales and Operations Management Trainee
Penske Truck Leasing and Logistics —La Vergne, TN
- Marketing
- Inventory management
- DOT physical examination
- Employee discount
- Opportunities for advancement
Operations & Visual Manager 12 South
ALO —Nashville, TN
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- 5 years
- Commuter assistance
- Health insurance
Quick Apply
Sr. Non-Retail Program Manager, WWGS - Facility Operations Support
Amazon.com Services LLC —Nashville, TN
- $104,100 - $185,000 a year
- Full-time
- Bachelor's degree
- Senior level
- Business
- AD&D insurance
- Health insurance
Operations Manager
Floor and Decor Outlets of America, Inc. —Murfreesboro, TN
- Full-time
- Merchandising
- Mid-level
- 3 years
- Employee stock purchase plan
- Paid holidays
Quick Apply
8d
Operations Manager
Ulta Beauty, Inc. —Nashville, TN
- Weekends as needed
- Merchandising
- Bachelor's degree
- Continuous improvement
Operations Manager (Full-Time)
Buckle —Antioch, TN
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Paid time off
- Employee assistance program
Quick Apply
Manager, Recruiting | Store Operations
Tractor Supply Company —Brentwood, TN
- Part-time
- Microsoft Excel
- 5 years
- Research
- Paid parental leave
- Disability insurance
14d
Operations Supervisor - Cool Sprgs Galleria
JCPenney —Franklin, TN
- $21.00 - $26.25 an hour
- Merchandising
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Store Operations Manager
Cubesmart —Nashville, TN
- Day shift
- Computer literacy
- Mid-level
- Driver's License
- Health savings account
- Health insurance
Assistant Store Manager
KOHLS —Murfreesboro, TN
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
Assistant Manager, Operations
Gap —Murfreesboro, TN
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Store discount
- Employee stock purchase plan
bealls Operations Supervisor
bealls —Nashville, TN
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
Quick Apply
Assistant Store Manager - Night Operations
Home Depot / THD —Brentwood, TN
- 18 years or older
- Inventory management
- Merchandising
Assistant Manager, Product Operations
Gap —Nashville, TN
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
- Store discount
- Employee stock purchase plan
Operations Manager
CVS Health —Nashville, TN
- $18 - $28 an hour
- Overtime
- Inventory management
- No high school diploma
- Mid-level
- Health insurance
- Dental insurance
16h
Retail Supervisor, Operations
Gap —Murfreesboro, TN
- Weekends as needed
- Mid-level
- Office
- Leadership
- Store discount
- Employee stock purchase plan
14d
Full-Time Stockroom Operations Supervisor
KOHLS —Nashville, TN
- From $19.50 an hour
- Weekends as needed
- 18 years or older
- Writing skills
- Merchandising
4d
Retail Assistant Store Manager - Front Operations
Goodwill Industries of Middle Tennessee —Nashville, TN
- Weekends as needed
- Bilingual
- Microsoft Outlook
- Computer literacy
Quick Apply
9d

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Leading the team thru process (re) engineering of the future state store tech installation processes and identifying corresponding tooling changes needed.
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Sr. Non-Retail Program Manager, WWGS - Facility Operations Support
Amazon.com Services LLC —Nashville, TN
Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field.
$104,100 - $185,000 a year

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Operations Manager
Signet Jewelers —Columbus, OH
This role leads an average team of 2–4 operations-focused team members and owns critical store functions including inventory control, audits, shipping and…
$55,000 - $60,000 a year
2d
Sales and Operations Management Trainee
Penske Truck Leasing and Logistics —Gahanna, OH
A valid driver’s license is required, as is the ability and willingness to drive our Penske vehicles, including a 26’ box truck.
$25 an hour
9d

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retail operations manager jobs near franklin, tn

Retail Assistant Store Manager - Backroom Operations

Goodwill Industries of Middle Tennessee -
Bellevue, TN

Quick Apply

Job Details

Full-time
10 days ago

Qualifications

Warehouse storage management
Computer operation
Manufacturing management
Microsoft Outlook
Production data analysis
Team supervision
Word processing
Computer literacy
Writing skills
Coaching
Managing production or assembly teams
Production safety compliance
Metrics Reporting
Forklift
High school diploma or GED
Inclusive leadership practices
Quality control data reporting
Team development
Retail compliance procedures
Key Performance Indicators
Driver's License
Store management
Donor communication management
Management reporting
Retail management
Team motivation (leadership skill)
Material handling equipment operation

Full Job Description

Job Location

Bellevue

Job Summary:

Provides leadership and direction for all backroom operations, including donation stewardship, processing, inventory management, quality control, and production workflow. This role is accountable for operational excellence across the backroom, ensuring donated goods are handled with care and efficiently prepared to support sales floor needs.

The Retail Assistant Store Manager – Backroom Operations uses key performance indicators (KPIs) to ensure the right product reaches the sales floor at the right time, aligning backroom output with inventory needs, quality standards, and store performance. Through hands-on, on-floor leadership, this role sets the pace, reinforces quality and safety expectations, and drives consistent execution of efficient workflows in support of Goodwill’s mission. Guided by our mission of Changing Lives through Education, Training, and Employment, the Backroom Operations Manager fosters a positive, values centered workplace grounded in Teamwork, Respect, Uprightness, and Empowerment.

Job Description

Essential Functions

Backroom Operations & Production Management

Oversee daily backroom operations, including full ownership of the donor door, to ensure a clean, organized, and mission aligned environment that drives operational excellence.
Ensure a smooth workflow from donor door intake through sorting, processing, and product placement on the sales floor.
Manage production flow, including quality control, inventory movement, and trailer readiness.
Ensure the store puts out the right items at the right price and at the right time through accurate pricing.
Align production output with sales performance and inventory needs.
Maximize the value of donations through efficient processing and strong donor stewardship.
Ensure an excellent donor experience through friendly, efficient, and respectful service at the donor door.
Support eCommerce by identifying and routing items that meet online standards.
Plan, schedule, assign and direct work of the team, adjusting as needed, to achieve sales, service, production, labor efficiency, and profit objectives.

Performance Execution & KPI Accountability

Lead daily production huddles to review performance, identify gaps, and set priorities.
Hold the team accountable to key performance indicators, including production, yield, sell through, quality, and quotas.
Maintain accurate reporting and ensure performance metrics are visible and actionable.
Drive operational excellence by addressing performance gaps quickly and leading continuous improvement efforts.
Ensure store performance meets financial targets and key metrics based on annual and quarterly operating plans.
Reinforce expectations through consistent follow-up and coaching.

People Leadership & Development

Directly supervise, coach, and develop backroom team members and Leads.
Conduct training, performance feedback, corrective action, and development planning in alignment with HR policies.
Build a positive, inclusive team culture that fosters accountability, engagement, and retention.
Support cross-training to ensure operational coverage and business continuity.

Compliance, Safety & Risk Oversight

Ensure adherence to policies, procedures, and operational standards.
Monitor donation intake and production activities to ensure accuracy, quality standards, and compliance with policies and procedures.
Support loss prevention by maintaining awareness and addressing concerns promptly.

Store Leadership & Operational Support

Serve as a key member of the store leadership team, collaborating across functions to meet store goals.
Provide on floor leadership that models professionalism, accountability, and operational excellence.
Support cross training and operational continuity during staffing or business needs.
Participate in audits, projects, and initiatives that strengthen store performance.
Maintain a flexible schedule, including evenings, weekends, and holidays.
Perform other duties as needed to support overall store operations, operational effectiveness, and leadership priorities.

Minimum Qualifications

Required Skills

Education

High School Diploma or equivalent required.
Associate’s degree in business, Logistics, Supply Chain, Management, Retail Operations, or a related field preferred.

Experience

Two to three years of supervisory or lead experience in production, warehouse, retail, or logistics environments required.

Knowledge and Skills

Excellent oral and written communication skills.
Strong leadership, coaching, and people-management skills.
Strong organizational skills with the ability to manage multiple priorities and maintain accuracy in a fast-paced environment.
Demonstrates knowledge of production, inventory, and quality control processes, with the ability to compile, interpret, and analyze operational data for reporting and continuous improvement.
Ability to learn and apply new processes, systems, equipment, and operational procedures.
Ability to lead and motivate a diverse team while promoting a positive, inclusive work culture grounded in our Mission and TRUE Core Values.
Ability to provide strong donor service, ensuring safe, friendly, and efficient interactions at the Donor Door.
Ability to interpret and meet production metrics, KPIs, and performance goals.
Ability to identify quality standards, classify goods accurately, and ensure compliance with CPSC and public protection requirements.
Working knowledge of basic computer applications, including Outlook, Word, Excel, and online product research.
Ability to operate a forklift (Must obtain forklift certification. Training and certification are provided by the organization.)
Must have reliable transportation to perform job duties; i.e.travel to other Goodwill locations and/or make bank deposits as needed.
Valid driver’s license required.

Preferred Education / Experience / Knowledge & Skills / Certifications & License

Associate’s degree in business, Logistics, Supply Chain, Retail Management, or a related field; or four (4) years of supervisory experience in retail, warehouse, logistics, or production environments.
Experience in fast‑paced, high‑volume operations preferred.
Prior retail, nonprofit, or mission‑based organization experience preferred.
Experience supporting or working alongside eCommerce operations is a plus.
Previous experience training, coaching, or developing staff strongly preferred.
Bilingual language skills.

Quick Apply

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retail operations manager jobs in franklin, tn

Retail Assistant Store Manager - Backroom Operations

Sales and Operations Management Trainee

Operations & Visual Manager 12 South

Sr. Non-Retail Program Manager, WWGS - Facility Operations Support

Operations Manager

Operations Manager

Operations Manager (Full-Time)

Manager, Recruiting | Store Operations

Operations Supervisor - Cool Sprgs Galleria

Store Operations Manager

Assistant Store Manager

Assistant Manager, Operations

bealls Operations Supervisor

Assistant Store Manager - Night Operations

Assistant Manager, Product Operations

Operations Manager

Retail Supervisor, Operations

Full-Time Stockroom Operations Supervisor

Retail Assistant Store Manager - Front Operations

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I want to receive the latest job alert for retail operations manager in franklin, tn

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Backroom Operations & Production Management

Performance Execution & KPI Accountability

People Leadership & Development

Compliance, Safety & Risk Oversight

Store Leadership & Operational Support

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