Top 1662 Senior customer Jobs in Franklin, Wi

Senior Designer
Packaging Corporation of America —Burlington, WI
- $78,400 - $117,600 a year
- Full-time
- Microsoft Word
- 7 years
- Microsoft Excel
- AD&D insurance
- Paid holidays
Senior Director - Enterprise Insights - Consumer & Client
Northwestern Mutual —Milwaukee, WI
- $144,000 - $248,400 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Flexible schedule
3d
Culinary Chef | Culinary Cook | Part - Time Position
Heritage Senior Living —Muskego, WI
- Part-time
- Customer service
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Culinary Chef | Culinary Cook | Part - Time Position
Heritage Senior Living —Franklin, WI
- Part-time
- Customer service
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Server
Layton Terrace —Greenfield, WI
- Part-time
- Customer service
- 16+ years old
- Entry level
- Health insurance
- Dental insurance
Quick Apply
9d
Senior Customer Service Specialist
MGIC —Milwaukee, WI
- $25.97 - $42.86 an hour
- Online Application
- Microsoft Word
- Microsoft Outlook
- Research
- Profit sharing
- Wellness program
Senior Customer Trainer
MGIC —Milwaukee, WI
- $87,990 - $149,590 a year
- Online Application
- 5 years
- Senior level
- Communication skills
- Profit sharing
- Wellness program
Caregiver
New Perspective Senior Living —Franklin, WI
- Part-time
- No experience needed
- English
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Administrative Assistant - GDCS Staff
Johnson Controls —Milwaukee, WI
- $60,000 - $87,000 a year
- Full-time
- Microsoft Access
- Mid-level
- Office
- Paid holidays
- Health insurance
SENIOR MANAGER OF MARKETING AND COMMUNICATIONS
Milwaukee County Transit System —Milwaukee, WI
- $102,300 - $127,900 a year
- Full-time
- Sales
- Marketing
- 5 years
10d
Senior Marketing Analytics Analyst (Remote)
KOHLS —Menomonee Falls, WI
- Remote
- Mid-level
- 3 years
- Master's degree
Senior Admin Assistant - ENT Department
Children's Wisconsin —Milwaukee, WI
- Full-time
- 5 years
- Office
- High school diploma or GED
Customer Success Manager
Eaton —Menomonee Falls, WI
- $146,000 - $215,000 a year
- Remote
- Background check
- Computer Science
- 5 years
- Retirement plan
7d
Senior Business Analyst
MGIC —Milwaukee, WI
- $87,990 - $149,590 a year
- Online Application
- Hybrid work
- 5 years
- Office
- Continuous improvement
- Profit sharing
- Wellness program
Pizza Maker/Cashier
Marco's Pizza —Franklin, WI
- Serving
- Customer service
- Quick service & fast food restaurant
- Paid training
- Health insurance
Quick Apply
City Administrator
City of Kenosha —Kenosha, WI
- $168,492 - $251,184 a year
- Full-time
- Clean driving record
- Research
- Office
- Health savings account
- Paid holidays
Senior Customer Service Representative
Oterra —Mount Pleasant, WI
- Full-time
- Basic math
- Pass drug screening
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Senior Financial Aid Advisor - Team Lead
Herzing University —Brookfield, WI
- $26.35 - $35.65 an hour
- Monday to Friday
- Mid-level
- Office
- University
- Health insurance
- Paid time off
Senior Market Analyst
Rehlko —Milwaukee, WI
- $76,050 - $96,050 a year
- Full-time
- Hybrid work
- Marketing
- Office
- Residential
- Health insurance
- Dental insurance
Customer Experience Manager
Nassco, Inc. —New Berlin, WI
- Full-time
- Marketing
- Bachelor's degree
- Mentoring
Quick Apply

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Senior Designer

Packaging Corporation of America -
Burlington, WI

Apply Now

Job Details

Full-time
$78,400 - $117,600 a year

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Microsoft Word
CAD software
Computer operation
Microsoft Excel
Packaging graphic design
Microsoft Outlook
Display design
Employee relationship building
Bachelor's degree
Packaging
Print design
Professional art or design

Full Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

Under limited supervision, the Senior Designer collaborates with customers and sales representatives to create designs for new products, redesign packaging for existing products, and develop new uses for existing packages for the purpose of securing new business and expanding present business. The Senior Designer is integral to the total service team accessible to our customers. PCA offers customers the expertise of our Senior Designers to develop the optimal design solutions for their business. Senior Designers utilize proprietary PCA software and techniques to create packaging and Point of Purchase (POP) displays to help customers get noticed and get results in the marketplace. The Senior Designer is assigned projects which are typically more complex in nature and is expected to adapt procedures, processes, and techniques to accomplish the project.

PRINCIPLE ACCOUNTABILITIES:

Apply advanced design skills in the creation of designs for packaging and/or point of service displays for new and existing products in accordance with PCA design and safety standards.

Evaluate customer needs and expectations and translates them into drawings, designs, and prototypes within the manufacturing capabilities of the plant.

Coordinate activities related to developing graphics, prototypes and samples, including vendor negotiations, designing dies, material availability, direction, troubleshooting, reviewing samples, testing, and redirection based on feedback and results.

Coordinate multiple design projects to successful completion by effectively managing existing resources and procuring external sources as needed.

Liaise with appropriate plant departments to ensure regular communication regarding project status, resource availability, design feasibility, and scheduling.

Develop designs and recommends materials and production methods that will meet customer requirements and most efficiently utilize existing plant facilities and equipment.

Create or secure samples of designs for customer inspection, production orders and/or division operation.

Perform packaging and component testing, evaluates results, and advise sales, manufacturing, and customers of findings.

Evaluate existing customer or prospective customer packaging for possible improvement in style, function, appearance, cost and/or ease of packaging as directed by supervisor.

Conduct design reviews with customers.

Generate product cost data, including estimation of run speeds, packaging costs material usages, and scrap factors.

Provide advance technical assistance to the Sales Representatives and customer service representative regarding layouts, estimating, die making, order specifications, customer packaging procedures, and material handling techniques orders detailed artwork and printing dies, and approves printing press and die cut set-ups for initial order of new designs.

Provide training, guidance and support to designers.

BASIC REQUIREMENTS:

Education equivalent to a bachelor’s degree in graphic design, structural engineering, or packaging required.

Minimum of seven (7) years’ previous experience with packaging and point of purchase display creation and design.

Strong working knowledge of production methods, printing methods, materials, styles, and standard design forms and retail usage of packaging and point of purchase displays required.

Strong working knowledge computer systems including experience with Microsoft Word, Excel, and Outlook Computer Assisted Design (CAD) software.

PREFERRED REQUIREMENTS:

Previous experience in project management.

Experience in corrugated industry with a technical understanding of corrugated packaging design, cutting dies, converting machinery and printing.

KNOWLEDGE, SKILLS & ABILITIES:

Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

Able to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple tasks concurrently.

Strong listening, evaluating, and problem solving skills. Ability to create alternative solutions and meet deadlines.

Strong verbal and written communication skills with the ability to effectively communicate with multiple audiences on procedures, policies, practices, and requests for information.

Strong interpersonal skills with the ability to network and build relationships with individuals of various experience and corporate levels both within and outside of the company.

Solid financial and business operations analysis skills with the ability to identify opportunities for improvements.

Strong negotiation and persuasion skills with the ability to create new business opportunities.

Ability to quickly grasp the customer’s current situation and needs based on the current market environment and cross business objectives. Based on customer understanding, able to visualize and develop compelling design possibilities.

Ability to engage in rapid experimentation of multiple design ideas and ability to learn from failed design concepts.

Ability to be accessible, available and responsive to the customer and understand the customer’s point of view. Ability to advocate for customer needs to others and create mutual agreement on project scope.

COMPENSATION AND BENEFITS

Starting salary range for position: $78,400 - $117,600.
Bonus: Annual – Based upon individual contribution and overall, Company performance.
Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.

Paid Holidays.
- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer

Qualified Applicants must apply at careers.packagingcorp.com to be considered.

Apply Now

Refine Your Search

senior customer jobs in franklin, wi

Senior Designer

Senior Director - Enterprise Insights - Consumer & Client

Culinary Chef | Culinary Cook | Part - Time Position

Culinary Chef | Culinary Cook | Part - Time Position

Server

Senior Customer Service Specialist

Senior Customer Trainer

Caregiver

Administrative Assistant - GDCS Staff

SENIOR MANAGER OF MARKETING AND COMMUNICATIONS

Senior Marketing Analytics Analyst (Remote)

Senior Admin Assistant - ENT Department

Customer Success Manager

Senior Business Analyst

Pizza Maker/Cashier

City Administrator

Senior Customer Service Representative

Senior Financial Aid Advisor - Team Lead

Senior Market Analyst

Customer Experience Manager

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