Top 527 It support Jobs in Franklin Lakes, Nj

Managed Services IT Technician
Preferred Business Systems, Inc. —Whippany, NJ
- $25.00 - $27.50 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
In-Home Sales & Tech Support (Full-Time)
Asurion Insurance Services —Orange, NJ
- $23.85 an hour
- Weekends as needed
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
11d
Service Engineer
Employnet Workforce Management —New Jersey
- $38 - $43 an hour
- Temporary
- Computer Science
- Military
- English
Quick Apply
7d
IT Systems Specialist
Quickbox Fulfillment —Mahwah, NJ
- $70,000 a year
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
IT Systems Specialist
QUICK HOLDINGS LLC —Wayne, NJ
- Overtime
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
Desktop Support Technician
L3Harris Technologies —Clifton, NJ
- $59,000 - $127,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
Help Desk Analyst
ARTHUR SCHUMAN INC —Fairfield, NJ
- $70,000 - $77,500 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
System Support Engineer (Hybrid)
INVAR Technologies —Paramus, NJ
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Paid holidays
- 401(k)
Quick Apply
MSP Support Technician
Delaney Computer Services, Inc. —Mahwah, NJ
- $50,000 - $65,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Windows
- Profit sharing
- Dental insurance
Quick Apply
Onsite IT Support Engineer
New Charter Technologies —Denville, NJ
- $62,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Dental insurance
- Vision insurance
5d
IT Support Manager
JANOME AMERICA —Mahwah, NJ
- $85,000 - $100,000 a year
- Overtime
- Computer Science
- 5 years
- ERP systems
Quick Apply
IT Support Specialist
New Cibo Vita LLC —Totowa, NJ
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
8d
IT Service Desk Lead
Balchem Corporation —Montvale, NJ
- $90,000 - $115,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- Mid-level
- Ability to lift 50 pounds
Quick Apply
8d
Help Desk Technician
Langan Engineering & Environmental Services —Parsippany-Troy Hills, NJ
- $26 - $35 an hour
- Weekends as needed
- Computer science
- Computer Science
- Office
- Disability insurance
- Health insurance
Quick Apply
IT Support Specialist
ESU Farm —Englewood Cliffs, NJ
- $50,000 - $60,000 a year
- Full-time
- Computer literacy
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
8d
IT Support Analyst
Movado Group, Inc. —Paramus, NJ
- $60,000 - $68,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Desktop Specialist II
Scarinci Hollenbeck,LLC —Little Falls, NJ
- $27 - $32 an hour
- Overtime
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
IT Field Technician - Temp
powersolution.com —Midland Park, NJ
- $27 an hour
- Temporary
- Clean driving record
- Office
- Windows
Quick Apply
12d
Helpdesk Tier 1
TGIPOWER LLC —West Caldwell, NJ
- $50,000 - $60,000 a year
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
8d
IT TECHNICIAN
ATG Entertainment USA —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance

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it support jobs near franklin lakes, nj

Managed Services IT Technician

Preferred Business Systems, Inc. -
Whippany, NJ

Quick Apply

Job Details

Full-time
$25.00 - $27.50 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Telecommunications network device configuration
TCP
Tooling
Microsoft Exchange
Windows
Technical support
Microsoft Office
Managing clients in a customer support role
VLAN
Cisco routers/switches implementation
Driver's License
Cloud service support
CompTIA Network+
Azure AD
Customer support ticket management
Computer networking
Microsoft Teams
SharePoint
Network security appliance implementation
Network routing
Network monitoring tools
TCP/IP
Network infrastructure management
CompTIA A+
Intune
Ticketing system technical support

Full Job Description

About Preferred Business Systems

We're a growing Managed Service Provider (MSP) based in Whippany, NJ, delivering hands-on IT support, network management, and cloud solutions to a diverse client base across the region. We're not a help desk churn-and-burn shop — we're a tight-knit team that invests in our people, promotes from within, and gives technicians real ownership of their client relationships.

What You'll Be Doing

This is a client-facing, mixed remote/field role — you'll be the face of PBS for your assigned clients, handling everything from day-to-day tickets to proactive network maintenance. If you've worked at an MSP and know what it means to juggle multiple client environments while keeping your cool, this role was written for you.

Provide Tier 1.5 remote and on-site technical support across a managed client base
Administer and troubleshoot Microsoft 365 environments (Exchange, Teams, SharePoint, Intune, Entra ID)
Monitor, manage, and resolve alerts via our RMM platform — N-able N-central/N-sight
Configure and troubleshoot routers, switches, firewalls, and wireless access points (VLANs, TCP/IP, routing/switching)
Log and manage all work in our PSA ticketing system — HaloPSA
Communicate clearly with clients — explaining technical issues in plain language, setting expectations, and following up
Proactively flag recurring issues, identify improvements, and escalate appropriately to senior engineers
Support onboarding of new clients and deployments (endpoints, networking gear, cloud migrations)

What You Bring to the Table

Required:

2+ years working at an MSP — this is non-negotiable; we need someone who understands the multi-client MSP model
2+ years Microsoft 365 admin experience (licensing, Exchange, Teams, Intune/Entra)
Solid networking fundamentals: TCP/IP, DNS, DHCP, VLANs, routing & switching, firewalls
Hands-on experience with RMM and PSA tools — N-able and HaloPSA experience a strong plus
Strong client-facing communication skills — professional, patient, and able to explain tech to non-technical people
Valid driver's license and reliable transportation for client site visits (~25% travel, local NJ/NY area)

Nice to Have:

CompTIA Network+, Security+, or Microsoft certifications (MS-900, MD-102, AZ-900)
Cisco CCNA or equivalent networking certification
Experience with backup/DR solutions (Datto, Veeam, Acronis)
Familiarity with Meraki, SonicWall, Fortinet, or Ubiquiti

Why Technicians Stay at PBS

Real MSP work Multi-client variety — no two days are the same

Growth path Clear progression: L1.5 → L2 → Senior Tech → Engineer track

Proper tooling N-able RMM + HaloPSA — a modern, well-integrated MSP stack

Team culture Amazing team, no politics, engineers who actually help each other

Benefits Include:
401(k) with matching · Medical, Dental & Vision · Life Insurance · Paid Time Off

To Apply

If you've been around the MSP block, know your way around a ticket queue, and take pride in the relationships you build with clients — we want to talk. Apply with your resume and a brief note about the MSP environment(s) you've worked in.

Job Type: Full-time

Pay: $25.00 - $27.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Technical support: 2 years (Required)
Microsoft O365 admin: 2 years (Required)
MSP: 2 years (Required)

Ability to Commute:

Whippany, NJ 07981 (Required)

Willingness to travel:

25% (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in franklin lakes, nj

Managed Services IT Technician

In-Home Sales & Tech Support (Full-Time)

Service Engineer

IT Systems Specialist

IT Systems Specialist

Desktop Support Technician

Help Desk Analyst

System Support Engineer (Hybrid)

MSP Support Technician

Onsite IT Support Engineer

IT Support Manager

IT Support Specialist

IT Service Desk Lead

Help Desk Technician

IT Support Specialist

IT Support Analyst

Desktop Specialist II

IT Field Technician - Temp

Helpdesk Tier 1

IT TECHNICIAN

I want to receive the latest job alert for it support in franklin lakes, nj

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