Top 412 Concierge Jobs in Franklin Lakes Nj

Member Care Advocate
EmpiRx Health, LLC —Montvale, NJ
- $50,890 - $63,612 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Health savings account
- Health insurance
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8d
Agent
Pinkerton —New York, NY
- From $40 an hour
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Health savings account
- AD&D insurance
Nursing Home Concierge
Avalon Rehabilitation & Care Center —Wayne, NJ
- $20 - $24 an hour
- Full-time
- Nursing home
- Computer literacy
- High school diploma or GED
Quick Apply
Concierge
Christian Health Care Center —Wyckoff, NJ
- $18.25 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- High school diploma or GED
- Free parking
- 401(k)
Concierge
Sunrise Senior Living —Franklin Lakes, NJ
- $15.92 - $19.90 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
Membershuip Concierge II
Life Time —Montvale, NJ
- $17.75 - $21.25 an hour
- Full-time
- High school diploma or GED
- Bachelor's degree
- 1 year
- Disability insurance
- Health insurance
Assistant Guest Service Manager
Stonebridge —Montclair, NJ
- $60,000 - $65,000 a year
- Weekends as needed
- Microsoft Excel
- Inventory management
- Ability to walk for extended periods
- Disability insurance
- Health insurance
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5d
Start Your Aviation Career | Customer Service Agent
Jet Aviation —Teterboro, NJ
- $22 - $23 an hour
- Office
- In-person
- Restaurant experience
- Disability insurance
- Dental insurance
Concierge
FAENA —New York, NY
- $42 an hour
- Full-time
- Mid-level
- Leadership
- 2 years
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Per Diem Concierge @ Villa Marie Claire (weekend evenings)
Holy Name Medical Center —Saddle River, NJ
- $20 - $25 an hour
- Full-time
- Acute care
- Hospital
- Inventory management
- Free parking
- Health insurance
Membership Concierge I
Life Time —Montvale, NJ
- $15.50 - $18.50 an hour
- Part-time
- High school diploma or GED
- Ability to stand for extended periods
- Communication skills
- Disability insurance
- Health insurance
Concierge
Marriott International, Inc —New York, NY
- $32.86 - $43.82 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Wellness Concierge
Massage Envy —Waldwick, NJ
- $18 - $19 an hour
- Full-time
- Sales
- Leadership
- Communication skills
- Paid training
- Employee discount
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Service Concierge - Rutherford, NJ
Lucid Motors —Rutherford, NJ
- $17 - $24 an hour
- Extended hours
- 18 years or older
- Driver's License
- Budgeting
- Paid holidays
- Disability insurance
Concierge - The Fifth Avenue Hotel
The Fifth Avenue Hotel —New York, NY
- Up to $31 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Floater Concierge
Planned Companies —Hackensack, NJ
- $19 an hour
- Computer literacy
- Mid-level
- 3 years
- Dental insurance
- Vision insurance
Quick Apply
4d
Concierge Position- Luxury Condo
Related —New York, NY
- $30.77 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Ability to stand for extended periods
Concierge, Client Experience - The Landmark
Tiffany & Co. —New York, NY
- $30.60 - $41.40 an hour
- Microsoft Word
- Research
- Mid-level
- Health insurance
- Dental insurance
14d
Concierge/Receptionist
Distinctive Living —Montville, NJ
- $17.00 - $19.30 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
Transport and Call Center Manager
Sodexo —Montclair, NJ
- $77,605 - $100,430 a year
- Weekends as needed
- Hospital
- Mid-level
- Contracts
- Paid holidays
- Health insurance

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concierge jobs near franklin lakes nj

Member Care Advocate

EmpiRx Health, LLC -
Montvale, NJ

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Job Details

Full-time
$50,890 - $63,612 a year
8 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance

Qualifications

Productivity software
Pharmacy Technician Certification

Full Job Description

Member Care Advocate (Montvale, NJ)

EmpiRx Health is the leading clinically-driven pharmacy benefits management company. As the pioneer in value-based pharmacy care, EmpiRx Health puts its customers and members first by enabling them to take control of their pharmacy benefits, healthcare outcomes, and financial results.

We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients. Leveraging our newly launched, AI-powered pharmacy care platform, Clinically™, EmpiRx Health’s pharmacists and client experience teams provide the highest quality pharmacy care to our clients and their members. This enables benefits plan sponsors to keep their members healthy, happy, and productive, while substantially reducing prescription drug spending, which has been on an explosive growth trajectory in recent years.

Position Summary:

The Member Care Advocate plays a critical role in delivering high-quality, concierge-level service to EmpiRx Health members by providing administrative oversight and case management support. This role ensures timely resolution of member inquiries, escalations, and coordination between members, pharmacies, and prescribers. The position supports population health initiatives through proactive engagement and adherence to defined KPIs and service standards. By collaborating cross-functionally, the Member Care Advocate contributes to improved health outcomes, member satisfaction, and operational excellence.

What You’ll Do:

Key Responsibilities:

Operations:

Manage assigned member cases using the population health management system, ensuring timely completion and accuracyServe as a liaison between members, pharmacies, and prescribers to coordinate care and resolve issuesRespond to member inquiries and requests in a professional and timely mannerHandle email communications and administrative tasks aligned with service expectationsSupport concierge-level services and assist with member-focused projects under pharmacist supervision

Member Experience & Service Delivery:

Provide high-quality, consistent, and empathetic support to membersResolve member escalations efficiently within defined turnaround timesEnsure adherence to KPIs related to call handling, case resolution, and service qualityDeliver best-in-class member experience through attention to detail and responsiveness

Compliance & Collaboration:

Follow all applicable laws, regulations, and internal processesCollaborate with Clinical Account Executives and Client Management teams on member-related needsCommunicate effectively across internal departments to ensure coordinated care delivery

Maintain documentation accuracy and compliance within systems and workflows

What You Need:

Education & Experience (Mandatory):

Pharmacy Technician Certification (CPhT)
Minimum 2 years of experience in PBM, health plan, or MTM call center environment OR 4 years in hospital/retail pharmacy setting
Strong proficiency in Microsoft Office Suite
Excellent verbal and written communication skills
Strong time management and ability to work in a fast-paced environment
Customer service orientation with a focus on delivering high-quality member experience
Ability to work onsite 5 days per week

Experience (Preferred):

Bachelor’s degree
Active Pharmacy Technician license
Experience working with population health or case management systems
Prior experience supporting clinical or pharmacy operations teams

The expected salary range for this New Jersey position is between $50,890-63,612. Total earnings may also include various incentive options. Actual pay will be adjusted based on experience, education, geographic location, and other job-related factors as permitted by law. Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Tuition Reimbursement, Health Savings Account, and an Employee Assistance Program.)

Benefits And Perks

Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Health Savings Account, and an Employee Assistance Program.

EmpiRx Health is an Equal Opportunity Employer

At EmpiRx Health, we wholeheartedly embrace the power of diversity and the magic of inclusion. The kaleidoscope of unique perspectives, backgrounds, and talents fuels our innovation and sets us apart. We're on a mission to build a team as diverse as the world we serve, where everyone is welcome and celebrated. We're not just breaking down barriers; we're actively erasing them to create an environment where opportunity knows no bounds. In unity, we find our strength and invite individuals from all walks of life to join us in our exhilarating journey to shape a brighter, more inclusive future together.

Note: This job description is a general outline of responsibilities and qualifications for the role. Additional duties may be assigned, and the position may evolve to meet the organization's needs.

PI286086269

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Refine Your Search

concierge jobs in franklin lakes nj

Member Care Advocate

Agent

Nursing Home Concierge

Concierge

Concierge

Membershuip Concierge II

Assistant Guest Service Manager

Start Your Aviation Career | Customer Service Agent

Concierge

Per Diem Concierge @ Villa Marie Claire (weekend evenings)

Membership Concierge I

Concierge

Wellness Concierge

Service Concierge - Rutherford, NJ

Concierge - The Fifth Avenue Hotel

Floater Concierge

Concierge Position- Luxury Condo

Concierge, Client Experience - The Landmark

Concierge/Receptionist

Transport and Call Center Manager

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