Top 2021 Customer service representative Jobs in Franklin Lakes Nj

Order Management Rep
Takasago International Corporation U S A —Teterboro, NJ
- $33 - $35 an hour
- Full-time
- Mid-level
- Office
- Math
- Health insurance
- Tuition reimbursement
13d
Client Service Representative
North Jersey Concepts —Wayne, NJ
- $3,600 - $5,200 a month
- Full-time
- Background check
- In-person
- Communication skills
- Opportunities for advancement
Quick Apply
7d
Call Center Customer Service Representative
Dermatology Group —Paterson, NJ
- $18 - $21 an hour
- Part-time
- CRM software
- Spanish
- Customer service
- Paid time off
Quick Apply
Customer Support Coordinator
Culinary Depot —Ramsey, NJ
- $25 - $33 an hour
- Full-time
- Office
- Continuous improvement
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Representative Call Center Telecom
St. Joseph's Health —Woodland Park, NJ
- $15.92 - $24.66 an hour
- Full-time
- Remote
- No experience needed
- High school diploma or GED
- Children
- 403(b) matching
- Paid holidays
Customer Service Representative / Call Center / Client Support
ADP —Florham Park, NJ
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Military
- Writing skills
- 1 year
- Wellness program
- Disability insurance
Customer Success Associate
Precision Medicine —New York, NY
- $25 an hour
- Full-time
- Remote
- Medical office experience
- HIPAA
- Administrative experience
- Paid training
- Health insurance
Quick Apply
7d
Customer Services Representative Level 1 - IJ-060601 - NJ Revenue Operations - Hopatcong
FirstEnergy Corp —Hopatcong, NJ
- $22.73 - $38.42 an hour
- Overtime
- Microsoft Excel
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Customer Service Specialist I #Full Time #Remote
61st Street Service Corp —Fort Lee, NJ
- $23.56 - $28.85 an hour
- Full-time
- Remote
- Entry level
- Under 1 year
- Health insurance
- Paid time off
Quick Apply
Customer Care Representative
Keil Heating and Air Conditioning, Inc —Riverdale, NJ
- $20 - $25 an hour
- Full-time
- English
- Office
- Windows
- Profit sharing
- Disability insurance
Quick Apply
CSR
Distribution International —Clifton, NJ
- $20 - $40 an hour
- 18 years or older
- Basic math
- Ability to lift 50 pounds
- Wellness program
- Health savings account
18h
Customer Service Rep
Toilets To Go LLC —Ringwood, NJ
- $20 - $22 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Customer Care Specialist
Anserve —Butler, NJ
- $16 an hour
- Full-time
- Remote
- Bilingual
- Windows
- High school diploma or GED
- Dental insurance
- Tuition reimbursement
Quick Apply
Customer Care Representative
Flavor & Fragrance —Mahwah, NJ
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Customer Service Representative
Russo Bros —East Hanover, NJ
- $25 - $30 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
- Paid holidays
- Disability insurance
Quick Apply
Airline Customer Service Representatives in Newark (EWR) Airport - $21.25/hr with $4.60 Health Variance
Hallmark Aviation Services —Newark, NJ
- $21.25 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid training
- Health insurance
Customer Service Representative
Image Consulting Group —Hackensack, NJ
- $24.46 - $29.46 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
Advance Medical Supply —Fairfield, NJ
- $19 - $23 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid training
- Paid time off
Quick Apply
7d
Client Support Specialist
ADP —Parsippany-Troy Hills, NJ
- $17.02 - $30.14 an hour
- Overtime
- Spanish
- Military
- Writing skills
- Wellness program
- Disability insurance
Customer Service Analyst
Accurate Box Company —Paterson, NJ
- $63,000 - $68,000 a year
- Email
- CAD
- 3 years
- Analysis skills
- Profit sharing
- Health insurance

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Order Management Rep

Takasago International Corporation U S A -
Teterboro, NJ

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Job Details

Full-time
$33 - $35 an hour
13 days ago

Benefits

Health insurance
Tuition reimbursement
Employee assistance program
Employee discount
Life insurance
Retirement plan

Qualifications

Customer communication
Customer returns handling
Copy machines

Full Job Description

We invite you to join Takasago, where you can be innovative and contribute to society through technology. The management of Takasago aims to create a company where each employee can experience a sense of fulfillment.

Takasago is a major global leader and producer of flavors and fragrances providing innovative solutions in flavors, fragrances, aroma ingredients, and fine chemicals. Takasago is headquartered in Japan and operates in over 28 countries, with manufacturing facilities, research and development centers, and sales offices worldwide. Takasago ranked 8th overall and 1st in Asia on the Global Top Food Flavors and Fragrances Companies.

Job Summary: To support our customers by providing excellent customer service through ensuring the customers’ demand is entered into the Supply Chain on time and accurately. Order Management Representative supports the customers’ orders from point of entry to invoice and is the key link in communication with our customers.

Essential Job Functions:

Maintain proactive, professional communication with customers to confirm orders, respond to inquiries, and provide timely updates regarding order delays or changes.
Partner with Sales teams to verify pricing discrepancies, communicate order delays, and resolve other order-related matters.
Enter customer orders into the supply chain within 24 hours of receipt and provide order confirmations, as needed. Notify customers promptly if order entry will be delayed.
Serve as a subject matter expert for assigned customers by developing a thorough understanding of their unique requirements, including delivery specifications, packaging requirements, quality-control expectations, and other service needs.
Resolve product or service issues by clarifying the situation, researching root causes, and recommending appropriate solutions to the Order Management Supervisor or Senior Order Management Representative.
Review customer return inquiries and coordinate with the Order Management Supervisor and Demand Manager to obtain timely resolutions and return authorizations.
Communicate first-order sales entries to Demand Planning.
Coordinate with internal departments including Production Planning, Shipping, and Traffic to address order-specific questions and ensure accurate fulfillment.
Foster strong, collaborative communication between the Order Management and Demand Planning teams.
Provide departmental support and assist with additional responsibilities as business needs require.

Specific Functions- Aroma Order Management Rep Only

Ensure Monthly Consignment in completed on time and accurate and communicated to all teams.
Ensure orders entered can be supported based on the current Aroma stock and reviewing SAP Forecasts by Customer
- Communicate concerns with Demand Planner and Buyers
Understand and act on the DEA process.

Qualifications

Education

Associate degree in Business, Communications, or a related field preferred.

Experience

Two years of customer service or order management experience required; or
One year of relevant experience with an associate degree in Business, Communications, or a related field.
Business-to-business experience preferred.

Core Competencies

Strong verbal, written, and mathematical skills.
Proficiency with computers and standard office software.
Strong organizational, listening, prioritization, and multitasking abilities.
Detail-oriented and process-driven approach to work.
Ability to work collaboratively as part of a team and provide support as needed to maintain efficient operations.

Physical Demands and Work Environment: This role requires the ability to operate standard office equipment, including computers, printers, telephones, copiers, calculators, and other automated office machines. The position involves intermittent physical activity, including bending, reaching, moving or carrying materials, and prolonged periods of sitting. Physical demands are consistent with sedentary office work.

Takasago's Employee Benefits and Perks: Takasago offers flexible work arrangements, tuition assistance, health benefits, employee discounts to various services and products, and life insurance 1.5 times your salary. When we think about employee success and financial security, we think long-term. Takasago provides robust retirement savings plans, as well as an employee assistance program. We hope you will join us and achieve professional growth and enrichment.

EEO Statement: Takasago is dedicated to providing equal opportunities and equal access to all individuals regardless of race or ethnicity, sex/gender (including pregnancy), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, civil union status, familial status, religion, national origin or citizenship, military service status, or any other category protected by law. Sexual orientation, age, disability, genetic information, marital status, civil union status, familial status, religion, national origin or citizenship, military service status, or any other category protected by law.

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Refine Your Search

customer service representative jobs in franklin lakes nj

Order Management Rep

Client Service Representative

Call Center Customer Service Representative

Customer Support Coordinator

Representative Call Center Telecom

Customer Service Representative / Call Center / Client Support

Customer Success Associate

Customer Services Representative Level 1 - IJ-060601 - NJ Revenue Operations - Hopatcong

Customer Service Specialist I #Full Time #Remote

Customer Care Representative

CSR

Customer Service Rep

Customer Care Specialist

Customer Care Representative

Customer Service Representative

Airline Customer Service Representatives in Newark (EWR) Airport - $21.25/hr with $4.60 Health Variance

Customer Service Representative

Customer Service Representative

Client Support Specialist

Customer Service Analyst

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