Top 54 Guest service agent Jobs in Franklin Oh

Leasing Agent Professional
T&R Properties —Bellbrook, OH
- From $18 an hour
- Full-time
- Background check
- Customer service
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Front Desk Clerk
Shri Vinayak Corporatin —Middletown, OH
- $11 - $15 an hour
- Weekends as needed
- In person
- Hotel
- High school diploma or GED
- US work authorization
- Employee discount
Quick Apply
Extended Stay America Dayton - South - Front Desk Agent
Aimbridge Hospitality —Dayton, OH
- Full-time
- Residential
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance
Front Desk Agent
Holiday Inn Express and Suites —Dayton, OH
- $16 an hour
- Part-time
- No education required
- Computer literacy
- Hotel
Quick Apply
Hotel Front Desk Attendant - FT & PT for All Shifts!
Residence Inn by Marriott Dayton Miamisburg —Miamisburg, OH
- $15 an hour
- Part-time
- Residential
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
7d
Guest Service Representative
Home2 Suites by Hilton —Centerville, OH
- From $13 an hour
- Part-time
- No education required
- Hotel
- Cleaning
Quick Apply
Front Desk Sales Associate
PCRK Group —Miamisburg, OH
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative
Holiday Inn Express and Suites —Centerville, OH
- From $13 an hour
- Part-time
- No education required
- Hotel
- In-person
Quick Apply
Guest Service Representative
Hilton Garden Inn Dayton Downtown —Dayton, OH
- $14 - $15 an hour
- Part-time
- Hotel
- In-person
- Leadership
- Health insurance
- Dental insurance
Quick Apply
4d
Front Desk Agent at the Marriott Cincinnati Northeast
Crestview Management, LLC —Mason, OH
- Hotel
- Negotiation
- Entry level
Quick Apply
Front Desk Agent | Hamilton Courtyard
Hamilton Courtyard —Hamilton, OH
- Weekends as needed
- Spanish
- English
- Hotel
Quick Apply
Front Desk Agent
Aloft West Chester —West Chester, OH
- $14 - $16 an hour
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Sales Associate
Massage Envy —Mason, OH
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Front Desk Agent
Hampton Inn Dayton Vandalia —Vandalia, OH
- $15.25 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk/Guest Service Agent
Image Hotel Management —Huber Heights, OH
- $15 an hour
- Overnight shift
- Ability to walk for extended periods
- Computer literacy
- Hotel
Quick Apply
Front Desk Agent
Courtyard by Marriott - Mason, Ohio —Mason, OH
- Weekends as needed
- Computer literacy
- Hotel
- Computer skills
- Flexible schedule
Quick Apply
Night Auditor
Dayton Residence Inn by Marriott —Dayton, OH
- $16 - $19 an hour
- Part-time
- Hotel
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Front Desk Agent
Fairfield Dayton North —Vandalia, OH
- $15.25 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Supervisor -Hourly
HGI West Chester —West Chester, OH
- $16 - $18 an hour
- Weekends as needed
- Mid-level
- Hotel
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Agent (PT)
Spooky Nook Sports Ohio LLC —Hamilton, OH
- Part-time
- 18 years or older
- Basic math
- Hotel
Quick Apply

I want to receive the latest job alert for guest service agent in franklin oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near franklin oh

Leasing Agent Professional

T&R Properties -
Bellbrook, OH

Quick Apply

Job Details

Full-time
From $18 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Computer operation
Customer service
Computer literacy
High school diploma or GED
Driver's License
Geometry
Typing
Algebra

Full Job Description

SUMMARY

The Leasing Agent is accountable for showing and leasing apartments to prospective residents by performing the following essential job functions.

RESPONSIBILITIES

The Leasing Agent is accountable for showing and leasing apartments/condominiums, renewing leases to existing residents and performing promotional tasks and timely follow-up with prospective residents to maximize revenue generation to meet or exceed established budget parameters. This includes, but is not limited to, the following:

Provide prompt and superior customer service to all residents, prospective residents, visitors and vendors. Be responsive and respectful. Be friendly and helpful.

Professional, business-like attire for men within an office setting includes suits, blazers and/or sports jackets, pants such as dress slacks and/or khakis, collared dress shirts, and dress shoes. Clothing must be clean and pressed. Professional, business-like attire for women within an office setting includes suits, blazers and/or sports jackets, pants such as dress slacks and/or khakis, collared dress shirts, blouses, sleeveless blouses and/or skirts if business appropriate, and dress shoes. Clothing must be clean.

Perform, or ensure performance, of all leasing and renewal activities to maximize revenue and retention goals.

Ensure there is appropriate entryway signage and/or balloons to draw in traffic.

Answer the phone unless with another customer. A missed call is lost revenue.

Check phone messages several times throughout each day and return calls promptly.

Check email several times throughout each day for electronic inquiries/leads.

Keep Marketing Path and Models/Target Units fresh and presentable each day utilizing the Daily Marketing Checklist.

Ensure excellent curb appeal. All employees are expected to pick up trash when walking by.

Build rapport with prospective residents over the phone and in person.

Complete the guest card and confirm accuracy upon completion. Record necessary information to ascertain needs and qualifications, including the prospect’s email address and cell phone number. This should be done on a daily basis.

Accompany prospects to model/target units and discuss the features, benefits, size and layout of rooms. Tour the community to show the available amenities, such as a swimming pool, workout facility, playgrounds, laundry center, etc.

Follow up with prospective residents via phone, email, and mail, 5-7 times per prospect.

Lease renewal letters and/or contact should occur at 90, 60, 45 and 30 days prior to expiration.

All pending renewals must be closed out no less than 30 days prior to lease expiration.

Review and obtain all necessary information on Rental Application, Term Sheet and all applicable Lease Addenda, and collect rent, deposits and fees under the direction of the Property Manager.

Be neat, professional and presentable.

Assist in the planning and execution of marketing strategy to qualified sources to increase traffic to the community and/or property.

A detailed marketing plan should be created by the Property Manager and implemented each month relating to advertising, outreach marketing, resident retention and community events.

Dedicate at least 4 hours each week to outreach marketing. This involves building relationships with local businesses and sharing marketing materials in high-traffic areas where they’ll reach the most people.

The outreach marketing log is to be sent to the OPS Facilitator on the 14th and 28th of each month.

Market Surveys are to be completed semi-monthly and submitted by the 14th and the 28th of each month.

All other duties as assigned.

QUALIFICATIONS AND SKILLS REQUIRED

High school diploma or G.E.D.; 6 months related experience and/or training; or equivalent combination of education and experience.

Must have superior verbal communication skills, high enthusiasm and proven sales techniques.

Must be familiar with a computer and keyboard.

Ability to read and interpret documents such as Rental Application, Term Sheet, Residential Apartment Lease, safety rules, operating and maintenance instruction and Best Practices manuals.

Ability to effectively present information and respond to questions from groups of prospects, residents, co-workers and the general public.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

Ability to deal with problems involving several concrete variables in situations where only limited standardization exists.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Experience:

Customer service: 1 year (Preferred)

License/Certification:

Driver's License (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in franklin oh

Leasing Agent Professional

Front Desk Clerk

Extended Stay America Dayton - South - Front Desk Agent

Front Desk Agent

Hotel Front Desk Attendant - FT & PT for All Shifts!

Guest Service Representative

Front Desk Sales Associate

Guest Service Representative

Guest Service Representative

Front Desk Agent at the Marriott Cincinnati Northeast

Front Desk Agent | Hamilton Courtyard

Front Desk Agent

Front Desk Sales Associate

Front Desk Agent

Front Desk/Guest Service Agent

Front Desk Agent

Night Auditor

Front Desk Agent

Front Desk Supervisor -Hourly

Hotel Front Desk Agent (PT)

I want to receive the latest job alert for guest service agent in franklin oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected