Top 492 Customer relations representative Jobs in Franklin Park, Il

Customer Service Representative
Keurig Dr Pepper —Northlake, IL
- $21.63 an hour
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Mileage reimbursement
- Disability insurance
8d
Patient Access Representative
UChicago Medicine AdventHealth La Grange —La Grange, IL
- $16.97 - $27.15 an hour
- Part-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Disability insurance
Care Management Assistant
UChicago Medicine AdventHealth Hinsdale —Hinsdale, IL
- $18.51 - $29.62 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid parental leave
- Disability insurance
Customer Service Representative
TDK Corporation of America —Lincolnshire, IL
- $21 - $24 an hour
- 8 hour shift
- Microsoft Outlook
- Word processing
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
13d
Accounts Receivable Specialist
Arrive Logistics —Chicago, IL
- $50,000 - $62,000 a year
- Full-time
- Hybrid work
- Oracle
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
12d
Employee Service Center Representative, Chicago Theatre- Part Time
MSG Entertainment Holdings, LLC —Chicago, IL
- Part-time
- Microsoft Excel
- Oracle
- Mid-level
- Paid jury duty
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Rob Emler - State Farm Agent —Oakbrook Terrace, IL
- $50,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Project Coordinator, Health Policy
American Academy of Physical Medicine & Rehabilitation —Rosemont, IL
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Guest Relations Representative
Levy Sector —Chicago, IL
- $27 an hour
- Part-time
- Background check
- Microsoft Outlook
- Sales
- Wellness program
- Paid time off
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Chris Hoskinson - State Farm Agent —Chicago, IL
- $20 - $25 an hour
- Part-time
- Hybrid work
- Communication skills
- Marketing
- Entry level
- Health insurance
- Paid time off
Quick Apply
Executive Assistant
University of Saint Mary of the Lake —Mundelein, IL
- $55,000 - $75,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Customer service
- Health savings account
- Health insurance
Quick Apply
Mandarin Bilingual - Air Export
EXPRESS LINE CORPORATION —Elk Grove Village, IL
- $24 - $30 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
6d
Maintenance Technician
AMMEGA —Franklin Park, IL
- Computer literacy
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Service Technician-CDL
Loram Maintenance of Way —Chicago, IL
- Background check
- Mid-level
- High school diploma or GED
Account Representative - State Farm Agent Team Member
Michael Ventura - State Farm Agent —Arlington Heights, IL
- $45,000 - $75,000 a year
- Full-time
- Communication skills
- Entry level
- 401(k)
- 401(k) matching
Quick Apply
Relationship Manager , Remittance
ICICI Bank New York —Naperville, IL
- Full-time
- In person
- Mid-level
- Office
- Bachelor's degree
- Health insurance
Quick Apply
Territory Manager - Northeast Region
Emery Jensen Distribution, LLC —Oak Brook, IL
- $80,000 - $90,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Bachelor of Science
Senior Sales Consultant, Early Intervention (Chicago South) – Johnson & Johnson MedTech, Orthopaedics
Johnson & Johnson Services, Inc. —Chicago, IL
- $83,000 - $133,400 a year
- Full-time
- Background check
- 18 years or older
- Residential
1d
Assistant Property Manager
Confidential —Mount Prospect, IL
- $25 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply
Amusements Collector
J & J Ventures Amusement LLC —Hickory Hills, IL
- $20 - $25 an hour
- Full-time
- Clean driving record
- Computer literacy
- Basic math
- Disability insurance
- Health insurance

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Customer Service Representative

Keurig Dr Pepper -
Northlake, IL

Apply Now

Job Details

Full-time
$21.63 an hour
8 days ago

Benefits

Mileage reimbursement
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Excel
Microsoft Outlook
Office experience

Full Job Description

Northlake, IL Job ID 145930 Job Category Customer Service Job Level Individual Contributor Position Type Full-Time

Job Overview:

Inside Sales, DSD Representative – (Customer Sales and Service)

The Customer Sales and Service Representative serves as the front line to our external Customer base. The primary responsibility will be to provide professional, timely and complete sales service to an assigned Customer base. The Customer Sales and Service Representative will provide Customer specific sales building solutions by leveraging Customer Relations Management (CRM) insights, creating rapport, and effectively translating product features into benefits.

The Customer Sales and Service Representative should have a strong desire to serve. They are expected to educate, delight, and retain Customers. Effective Customer Sales and Service Representatives will have a high sales aptitude with strong organization and follow up skills. Additionally, the Telesales Representative should be a skilled communicator with the ability to unlock and understand business needs of retail Customers, translate product features into benefits, overcome selling objections, and provide resolution to Customer inquiries and issues.

Position Shift and Schedule

This is a full-time position working 9:30am to 6:30pm, Monday through Friday. Flexibility to work overtime is needed as scheduled. This position will cover the West BU market.

Position Responsibilities

Plan and execute scheduled outbound telephone sales calls according to KDP processes and standards for an assigned Customer base.
Monitor and evaluate assigned Customer call frequencies versus order rates and suggest adjustments to Supervisor when appropriate.
Receive inbound telephone calls, email, ecommerce, and fax sales orders. Provide Customers with post order confirmation and follow up.
Use historical sales data to create quality re-orders. Upsell, present, and sell new items as part of each outbound or inbound Customer sales interaction.
Create and maintain rapport and relationships with assigned Customers.
Collect and record Customer Relationship Management (CRM) data. Leverage CRM insights and sales history to enhance Customer rapport and to provide account specific sales solutions.
Execute sales programs and initiatives, and achieve assigned sales goals.
Stay informed on KDP product facts and features. Be able to effectively translate product features into benefits and sales solutions for assigned Customers.
Monitor and report lack of sales activity or other unusual Customer sales trends.
Evaluate Customers’ Cold Drink Equipment (CDE) compliance and work with Customer on resolution when issues exist. Report issues to Supervisor.
Perform efficient and accurate sales order entry.
Ensure the accuracy of pricing and Customer Master Data.
Provide other, non-selling Customer Service support including: responding to CDE service issues when raised during the sales call, receiving and transferring external Customer Service calls, and providing order delivery feedback when requested.
Coordinate sales service with field based Business Development Representatives.
Bilingual in Spanish could be beneficial.

Total Rewards:

$21.63 / hour
Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement

Requirements:

1 year Customer Service, Sales, or Call Center experience in an office environment required
Microsoft Office experience with advanced functions of Outlook and Excel required
Prior experience with Margin Minder, SAP, or similar data collection/tracking systems preferred

Company Overview:

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to [email protected] in lieu of clicking . In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.

Apply Now

Refine Your Search

customer relations representative jobs in franklin park, il

Customer Service Representative

Patient Access Representative

Care Management Assistant

Customer Service Representative

Accounts Receivable Specialist

Employee Service Center Representative, Chicago Theatre- Part Time

Customer Relations Representative - State Farm Agent Team Member

Project Coordinator, Health Policy

Guest Relations Representative

Customer Relations Representative - State Farm Agent Team Member

Executive Assistant

Mandarin Bilingual - Air Export

Maintenance Technician

Service Technician-CDL

Account Representative - State Farm Agent Team Member

Relationship Manager , Remittance

Territory Manager - Northeast Region

Senior Sales Consultant, Early Intervention (Chicago South) – Johnson & Johnson MedTech, Orthopaedics

Assistant Property Manager

Amusements Collector

I want to receive the latest job alert for customer relations representative in franklin park, il

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