Top 17 Banking operations Jobs in Franklin Tn

Retail Banking Operations Specialist
Studio Bank —Franklin, TN
- Full-time
- Writing skills
- Mid-level
- Office
Quick Apply
Banking Center Operations Coordinator
First Horizon Bank —Nashville, TN
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
5d
Area Manager
FirstBank —Franklin, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
12d
Retail Banking Manager
Accenture —Nashville, TN
- $87,400 - $293,800 a year
- Full-time
- 5 years
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
Investment Banking Consultant
Accenture —Nashville, TN
- $59,100 - $205,800 a year
- Full-time
- Research
- Bachelor's degree
- US work authorization
- Paid holidays
- Disability insurance
Head Teller
Renasant Bank —Nashville, TN
- Writing skills
- Mid-level
- Office
7d
Payments Banking Consultant
Accenture —Nashville, TN
- $59,100 - $205,800 a year
- Full-time
- Sales
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
7d
Lead Director, Stop Loss Relationship Management
CVS Health —Nashville, TN
- $100,000 - $231,540 a year
- Full-time
- Bachelor's degree
- Fair chance
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
HR Reinvention Consultant, Banking
Accenture —Nashville, TN
- $59,100 - $205,800 a year
- Full-time
- Oracle
- Sales
- Writing skills
- Paid holidays
- Disability insurance
Banking Payments Senior Manager
Accenture —Nashville, TN
- $122,700 - $338,300 a year
- Full-time
- Sales
- Analysis skills
- Travel
- Paid holidays
- Disability insurance
7d
Payments Banking Manager
Accenture —Nashville, TN
- Full-time
- Sales
- 5 years
- Analysis skills
- Paid holidays
- Disability insurance
Mortgage Operations Manager
Beacon Talent —La Vergne, TN
- Full-time
- 7 years
- Customer service
- Senior level
Quick Apply
Assistant Branch Manager
Liberty Federal Credit Union —Murfreesboro, TN
- Full-time
- Mid-level
- Office
- Paid training
- Paid holidays
Quick Apply
Investment Banking Senior Manager
Accenture —Nashville, TN
- Full-time
- Bachelor's degree
- Mentoring
- US work authorization
- Paid holidays
- Disability insurance
Investment Banking Manager
Accenture —Nashville, TN
- $87,400 - $293,800 a year
- Full-time
- 7 years
- Bachelor's degree
- Mentoring
- Paid holidays
- Disability insurance
Director of Sponsor Banking
Sonata Bank —Brentwood, TN
- 5 years
- System design
- Presentation skills
Quick Apply
4d

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Banking Center Operations Coordinator
First Horizon Bank —Nashville, TN
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc). Oversee center cash operations including cashboxes, vault, ATM, and TCRs to ensure…
Quick Apply
5d
Senior Leadership and Org Development Coordinator
HCA Healthcare —Nashville, TN
Work with L&OD Director to develop robust reporting and analytics solutions to measure and improve operational performance for development programming.
Quick Apply

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Retail Banking Operations Specialist

Studio Bank
Franklin, TN

Quick Apply

Job Details

Full-time

Qualifications

Opening bank accounts
Confidential information handling
Writing skills
Productivity software
Technical Proficiency

Full Job Description

About Studio Bank:

Studio Bank's mission is to empower creators. (And we're all creating something.) Whether you're designing a company or creating a better life for your family, crafting a song or writing code, orchestrating social change or enhancing the quality of care, we want to collaborate with you. A studio is a place where creators do their thing. Welcome to yours.

From our inception, we invested a lot of time defining what a "best place work" means to us. What developed from those conversations (and continues to develop) is a vision for a company with a clear purpose and mission, with a culture that inspires accountability, trust, commitment, transparency, initiative, fellowship, collaboration, innovation, continuous learning, fun, and ultimately a wonderful quality of life. Our company is proudly certified as a Nashville Living Wage Employer and has been repeatedly recognized as one of the Nashville's Business Journal's "Best Places to Work"!

At Studio Bank, we are committed to an exceptional employee experience, unlike any other in Nashville and Chattanooga today - from culture and values to rewards, recognition, and development (and everything in between).

Careers at Studio include competitive benefits and wellness offerings, equity ownership, continuous learning, open-door access to leadership, community involvement, and plenty of perks!

Position Summary:

The successful candidate should be adaptable with a service-first mentality and a desire to work in a collaborative, open, and high-performing environment. Retail Operations Specialist is a client-facing representative of the Bank whose primary responsibilities include a balanced mix of the execution of daily branch operations and service and contribution to the retail team's hospitality-inspired client and guest experience - all while ensuring safe and sound banking practices.

Essential DutiesResponsibilities:

OperationsCompliance

Creates, updates, and compiles branch standard operating procedures as needed.
Ensures safe and sound banking practices, including adherence to all applicable policies, procedures, laws, and regulations, across all aspects of job duties and responsibilities.
Maintains a position of trust and responsibility by keeping client, prospect, and Bank information confidential in accordance with policies and procedures.

Performs daily office responsibilities, working to maintain an efficient, secure, and compliant operation of the branch, including but not limited to branch opening/closing, vault opening/closing/management, cash shipments, and handling cash drawers, check cashing, deposits, negotiable items, wires, and account maintenance.
Completes weekly and quarterly branch operations audits as assigned, ensuring compliance requirement standards are maintained.

Prompt pick-up and delivery of bank-wide mail and package handling as assigned.
Completes all compliance training, certifications, and/or renewals in a timely manner.
Performs job responsibilities to ensure the Bank's compliance with BSA/AML policies and procedures, which includes but is not limited to detecting potential suspicious activity and reporting such activity to the BSA Officer and gathering and entering data into systems for monitoring and reporting.

Effectively monitors and manages client overdrafts, past due loans, and exceptions, in compliance with policies and procedures.
Partners with senior management and compliance manager for account collections, account closures, and/or charge offs as warranted for high-risk accounts.

Client ServiceHospitality

Creates an excellent first impression and ongoing hospitality-inspired client and guest experience within the atrium and branch including but not limited to:
- Greeting all guests and clients of the bank in a welcoming and professional manner including engaging in appropriate conversation.
- Prompt and courteous answering of the Bank's main phone line plus banker direct phone line and efficiently handling call requests and/or directing calls or taking messages as necessary.
- Prompt and courteous answering and handling of messages received through digital banking and/or contact forms submitted through bank website contact page.
- Overseeing the ownership of the atrium experience as assigned.
Prompt and courteous handling of a wide range of client needs both in person and virtually in a manner that adheres to the bank's established policies and procedures.
Maintains existing client relationships through effective portfolio account management, timely follow up, regular and suitable communications, and other best practice client engagement and retention approaches.
Assists or engages fellow team members to aid in client problem or complaint resolution. Elevates client problems or complaints to senior management, when necessary, in accordance with policy.
Responsive, knowledgeable, and timely with correspondence and problem resolution.

Other

Partners with Retail BankingWorkplace Experience Manager and other related internal team members and/or external vendors on strategic initiatives and projects as assigned.
Participates in ongoing professional development opportunities.
Other duties as assigned.
Regular and predictable attendance.

Essential Competencies:

Strong interpersonal skills
General knowledge of the Bank's deposit products and general knowledge of loan products
Self-starter and continuous learner
Ability to maintain the highest levels of confidentiality
Proficient technology skills
Proficient user of Microsoft Office products
Strong communication skills, both written and verbal
Effective problem solving and decision-making skills
Ability to manage competing priorities
Resourceful and well-organized

Essential Education:

Bachelor's degree or combination of a high school diploma plus three (3) years of equivalent experience in retail banking operations experience.

Essential Experience:

Two (2) years of banking experience including two (2) years handling client transactions and account opening in a branch setting.

Preferred Experience:

Three (3) or more years of retail banking experience.
Demonstrated ability to perform in a fast-paced environment while successfully managing competing priorities.

Quick Apply

Refine Your Search

banking operations jobs in franklin tn

Retail Banking Operations Specialist

Banking Center Operations Coordinator

Area Manager

Retail Banking Manager

Investment Banking Consultant

Head Teller

Payments Banking Consultant

Lead Director, Stop Loss Relationship Management

HR Reinvention Consultant, Banking

Banking Payments Senior Manager

Payments Banking Manager

Mortgage Operations Manager

Assistant Branch Manager

Investment Banking Senior Manager

Investment Banking Manager

Director of Sponsor Banking

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