Top 790 Business office director Jobs in Franklin Tn

Director, Business Planning & Central Operations
Lyft —Nashville, TN
- $157,440 - $196,800 a year
- Hybrid work
- Office
- Contracts
- Fair chance
- Commuter assistance
- Paid parental leave
Regional Director of Operations - TN, AL, AR, LA, MS
Option Care Enterprises, Inc. —Nashville, TN
- $155,561.01 - $259,268.34 a year
- Full-time
- Remote
- RN License
- 3 years
- Master's degree
- Health savings account
- Health insurance
Quick Apply
Director, Creative
Tractor Supply Company —Brentwood, TN
- Part-time
- Management
- Marketing
- Office
- Paid parental leave
- Disability insurance
9d
Senior Manager, Project Management - National Duals Program Office
CVS Health —Franklin, TN
- $75,400 - $182,549 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Office
- Health insurance
- Dental insurance
2h
Government Relations Manager
ProviderTrust —Nashville, TN
- Full-time
- Hybrid work
- Background check
- Research
- Office
- Wellness program
- Health savings account
Director, Transformation Management Office
Holley Performance —Nashville, TN
- Full-time
- Oracle
- Agile
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Sales Director
Chady Vacation Rental Management —Madison, TN
- $75,085.38 - $200,000.00 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Office
- Health insurance
- Dental insurance
Quick Apply
Senior Tech Lead Manager
ProviderTrust —Nashville, TN
- Full-time
- Hybrid work
- Heavy lifting
- Office
- Java
- Wellness program
- Health savings account
21h
Director - Preconstruction - Mechanical
Skanska USA —Franklin, TN
- Full-time
- Background check
- Experience equivalent to degree accepted
- Senior level
- Dental insurance
- 401(k)
Hotel Sales Coordinator
Drury Hotels —Franklin, TN
- $22.88 - $27.56 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Business Development Marketing Associate
DEC Fire & Water Restoration —Nashville, TN
- $46,000 - $87,000 a year
- Full-time
- Background check
- Military
- No high school diploma
- Health insurance
- Dental insurance
Quick Apply
Department Manager Diagnostic Imaging
Heritage Medical Associates —Nashville, TN
- Full-time
- Computer literacy
- BLS Certification
- Clinic
- Health savings account
- Health insurance
Quick Apply
Director of Rooms
The Hermitage Hotel —Nashville, TN
- 8 hour shift
- Hospitality
- Pass drug screening
- 3 years
- Health insurance
- Dental insurance
Quick Apply
HR Coordinator
W. G. Yates & Sons Construction Company —Nashville, TN
- Full-time
- Mid-level
- 4 years
- Communication skills
Quick Apply
Business Development Manager
Infopro Digital Services Limited —Nashville, TN
- $75,000 a year
- Full-time
- Hybrid work
- Spanish
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Traveling General Superintendent - Healthcare Construction
JE Dunn —Nashville, TN
- Email
- Background check
- Construction site
- Driver's License
SBA Loan Portfolio Manager
First Farmers & Merchants Bank —Brentwood, TN
- Full-time
- Microsoft Excel
- 5 years
- Research
- Health insurance
- Dental insurance
Quick Apply
7d
Research Analyst GRC
Infopro Digital Services Limited —Nashville, TN
- Full-time
- Hybrid work
- Mid-level
- Office
- Master's degree
- Paid holidays
- Disability insurance
Quick Apply
Learning and Development Specialist
Elmington —Nashville, TN
- Mid-level
- 3 years
- Education
- Opportunities for advancement
Quick Apply
Fire Sprinkler Sales Representative
Summit Fire Protection —Nashville, TN
- $90,000 - $110,000 a year
- Full-time
- Background check
- Clean driving record
- English
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for business office director in franklin tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business office director jobs near franklin tn

Director jobs in Franklin, TN

Business Development Executive jobs in Nashville, TN

Sales Coordinator jobs in Franklin, TN

Regulatory Affairs Manager jobs in Nashville, TN

Fire Sprinkler Technician jobs in Nashville, TN

Director Of Rooms jobs in Nashville, TN

Portfolio Manager jobs in Brentwood, TN

Research Analyst jobs in Nashville, TN

Regional Director jobs in Nashville, TN

Director Of Information Technology jobs in Nashville, TN

Training Manager jobs in Nashville, TN

Superintendent jobs in Nashville, TN

Director Of Operations jobs in Nashville, TN

Business Development Manager jobs in Nashville, TN

Lab Director jobs in Remote

Director Of Nursing jobs in Maryland

Director Of Operations jobs in Seattle, WA

Fp&a Director jobs in Tennessee

Senior Living Executive Director jobs in Florida

Director Of Sales jobs in Columbus, OH

Director, Business Planning & Central Operations

Lyft -
Nashville, TN

Apply Now

Job Details

$157,440 - $196,800 a year

Benefits

Commuter assistance
Paid parental leave
Health insurance
401(k)
Paid time off
Parental leave
Vision insurance

Qualifications

Vendor relationship building
Senior leadership

Full Job Description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Sitting within the broader Safety & Customer Care team, Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce, and the central functions that enable them to operate at scale.

The Director of Business Planning & Central Operations is a newly created role at the center of how Customer Care runs and grows. This leader will ensure the org is resourced and positioned for the future, and will own the functions that keep Customer Care financially disciplined and execution-ready. Reporting to the Senior Director of Customer Care Operations, they will lead five functions: Planning & Forecasting, Workforce Management, Readiness & Integration, Vendor Management, and Support Excellence.

What You'll Do

Business Planning & Strategy

Partner with the Senior Director to drive H1 and H2 planning — translating annual objectives into operational plans, investment decisions, and resource models.
Lead the investment brief process: sizing opportunities, articulating trade-offs, and building the business cases that secure resourcing for strategic priorities.
Drive capacity planning, scenario modeling, and long-range forecasting to ensure the internal and external workforce scales efficiently alongside platform growth and AI adoption.
Define and operationalize OKRs across the portfolio, then build the rhythms and infrastructure — scorecards, business reviews, and performance dashboards — that hold teams accountable and give leadership clear visibility into progress and outcomes.

Growth & Integrations

Lead operational readiness for major product launches, external partnerships, and platform expansions — ensuring Customer Care is prepared from scoping through hypercare.
Own the integration framework for new lines of business and strategic partnerships, including Lyft's expansion into autonomous vehicles and external mobility platforms.
Serve as the connective tissue between Customer Care and Product, Engineering, Legal, and Communications on initiatives with significant customer support implications.

Vendor & Financial Operations

Own financial operations across the portfolio, partnering with Finance and Workforce Management to maintain cost discipline, model the impact of product changes and AI automation, and invest strategically in quality and transformation.
Lead end-to-end management of Lyft's BPO vendor relationships — owning governance cadences, enterprise-level performance reviews, SLA enforcement, escalation management, and contract renewals, in close partnership with Procurement for new and renegotiated agreements.

People Leadership

Hire, develop, and retain high-performing teams.
Create clarity of ownership across a function that sits at the intersection of finance, operations, and technology, where the decisions made show up directly in customer experience and cost structure.

What We're Looking For

10+ years in business strategy, operations, consulting, or investment banking, with at least 5 years in a senior leadership role owning complex operational or strategic functions.
Strong financial and analytical foundation — comfortable building capacity models, stress-testing business cases, and translating the output into a crisp leadership narrative.
Experience leading or supporting large-scale growth initiatives, integrations, or partnerships, ideally in a marketplace or platform business.
AI fluency — you understand how AI is reshaping operations and can lead through that transformation with confidence.
Exceptional cross-functional partner — you build trust with Finance, Product, Tech, and Operations and can drive alignment across a matrixed organization.
Clear, direct, and decisive — you make decisions with the information available, communicate them crisply, and adapt when new data arrives.
Experience in customer support or contact center operations is a plus, not a requirement.
MBA or equivalent advanced degree preferred; strong quantitative background required.

Benefits:

Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule following the establishment of a Lyft office in Nashville — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Nashville area is $157,440 - $196,800. In addition to the base pay, this role is eligible for competitive equity awards, bonuses, and benefits. You can read more about Lyft's employee benefits here.

Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Apply Now

Refine Your Search

business office director jobs in franklin tn

Director, Business Planning & Central Operations

Regional Director of Operations - TN, AL, AR, LA, MS

Director, Creative

Senior Manager, Project Management - National Duals Program Office

Government Relations Manager

Director, Transformation Management Office

Sales Director

Senior Tech Lead Manager

Director - Preconstruction - Mechanical

Hotel Sales Coordinator

Business Development Marketing Associate

Department Manager Diagnostic Imaging

Director of Rooms

HR Coordinator

Business Development Manager

Traveling General Superintendent - Healthcare Construction

SBA Loan Portfolio Manager

Research Analyst GRC

Learning and Development Specialist

Fire Sprinkler Sales Representative

I want to receive the latest job alert for business office director in franklin tn

Related Searches

Explore jobs in more locations

What You'll Do

What We're Looking For

Benefits:

Job Seeker Tools

Employer Tools

Browse

Stay Connected