Top 72 Community relations manager Jobs in Franklin Tn

Community Relations Manager
Cortland —Nashville, TN
- Mid-level
- Administrative experience
- High school diploma or GED
Quick Apply
Community Relations Manager
Cortland —Nashville, TN
- Mid-level
- Administrative experience
- High school diploma or GED
Quick Apply
ASSISTANT COMMUNITY MANAGER - Waterford Crossing
ARLINGTON PROPERTIES LLC —Cane Ridge, TN
- Weekends as needed
- Sales
- Customer service
- Mid-level
- Paid holidays
- Health insurance
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6d
Manager, Community Relations
Tennessee Titans —Nashville, TN
- Weekends as needed
- Customer service
- 5 years
- Mid-level
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2d
Media Relations Manager – USA Health & Public Services
Accenture —Nashville, TN
- $87,400 - $224,600 a year
- Full-time
- 5 years
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
5d
Director, Employee Relations
Akumin —Nashville, TN
- $160,000 - $185,000 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
3d
Community Manager
Asset Living —Nashville, TN
- $60,000 - $65,000 a year
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
5d
Manager, DC Labor Relations
Tractor Supply Company —Brentwood, TN
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Employment & labor law
- Paid parental leave
- Disability insurance
Community Manager
Mosaic at Cool Springs —Franklin, TN
- Full-time
- Sales
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
CUSTOMER SERVICE ASSOCIATE
GRADE POTENTIAL, LLC —Nashville, TN
- $35,000 - $55,000 a year
- Overtime
- Remote
- 11+ years
- Financial services
- Entry level
- Paid holidays
- Health insurance
Community Manager
Brookside Properties —Brentwood, TN
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Organizational skills
- Leadership
- Paid holidays
- Health insurance
Quick Apply
13d
Community Lifestyle Manager
Southern Land Company, LLC —Nolensville, TN
- Full-time
- Management
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Community Manager
Shelter Equity —Franklin, TN
- From $60,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- 401(k)
- Paid time off
Quick Apply
7d
Community Onboarding Manager
Hotwire Communications —Nashville, TN
- Hybrid work
- Construction site
- 5 years
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
6d
Senior Director of Education and Community Engagement
Country Music Foundation Inc —Nashville, TN
- Full-time
- Background check
- Microsoft Excel
- Public speaking
- Free parking
- Commuter assistance
Community Manager - Nashville, TN
RangeWater Residential, LLC —Nashville, TN
- Weekends as needed
- Sales
- Word processing
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Associate, Community Relations
Silicon Ranch Corporation —Nashville, TN
- Public speaking
- Research
- Driver's License
Quick Apply
Provider Relations and Community Outreach Specialist
Blossom ABA Therapy —Nashville, TN
- $55,000 - $70,000 a year
- Weekends as needed
- Applied behavior analysis
- Marketing
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
7d
Community Engagement Coordinator
Martha Obryan Center —Nashville, TN
- Full-time
- Carpentry
- School experience
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
12d
Community Manager- Antioch, TN- Madison Century Farms
Madison Communities —Nashville, TN
- $90,000 - $95,000 a year
- 8 hour shift
- Mid-level
- 3 years
- Apartments
- Paid parental leave
- Health savings account
Quick Apply

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Community Relations Manager

Cortland -
Nashville, TN

Quick Apply

Job Details

Qualifications

Vendor relationship building
Customer communication
High school diploma or GED
Customer complaint resolution

Full Job Description

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.

Role Overview

As the Community Relations Manager, you serve as both the welcoming face of the community and a critical operational partner. This role blends exceptional resident engagement with strong business support—delivering a premium living experience while ensuring seamless operations in collaboration with Community Management.

Operational support:

Assist the Community Manager/Senior Community Manager in leading the onsite team, ensuring daily operations comply with company standards and regulatory requirements, including safety protocols, OSHA regulations, and Fair Housing guidelines.
Conduct regular community inspections, including vacant units, make-ready apartments, and model homes, as well as move-in and move-out walkthroughs.
Monitor the property for policy violations, maintenance needs, and overall curb appeal, addressing issues promptly to maintain brand standards.
Manage and nurture vendor relationships to ensure quality service and timely project completion.
Partner with onsite teams and the Center of Excellence to drive occupancy and revenue by meeting and exceeding leasing goals, conversion rates, and key performance indicators (KPIs).

Sales & Revenue Generation:

Drive occupancy and revenue by achieving and exceeding leasing goals, conversion targets, and KPIs.
Actively manage your sales pipeline—follow up promptly, nurture potential residents, and close leases with confidence.
Use consultative selling techniques to uncover needs, present solutions, and create value that resonates with each potential resident.
Keep CRM records accurate and up to date for all potential resident interactions.
Monitor and report on lead activity, conversion metrics, and pipeline health.
Stay organized and disciplined to ensure timely follow-up and consistent engagement.

Community Advocacy & Resident Experience:

Guide potential residents through the leasing process with confidence and care, making it simple, stress-free, and enjoyable journey that reinforces our brand promise of better living.
Deliver a concierge-level experience by anticipating needs, offering personalized solutions, and creating memorable interactions.
Build lasting relationships that inspire loyalty and referrals through exceptional service.
Represent the community as an ambassador, showcasing not just homes but a lifestyle of comfort, convenience, and premium living.
Handle objections gracefully, turning challenges into opportunities.
Establish, manage, and maintain marketing programs and social media presence to attract and retain residents.
Plan and execute resident events and engagement programs that strengthen community ties.

Professionalism & Brand Alignment:

Maintain integrity, accountability, and reliability in all aspects of performance.
Maintain a polished, approachable presence that reflects our premium brand standards in every interaction.

Qualifications

Experience & Education:

2+ years of measurable sales success in high-velocity, short-cycle sales environments such as multifamily, luxury retail, hospitality, timeshare, premium automotive, or premium lifestyle services
High school diploma or equivalent required; bachelor's degree or equivalent preferred

Performance Orientation:

Demonstrated ability to meet or exceed sales quotas, targets, and KPIs
Proven track record in pipeline management and disciplined follow-up
Ability to deliver exceptional resident experience and consistently exceed customer expectations
Skilled in collaborating with onsite teams and support partners to achieve community goals

Skills & Competencies

Strong organizational abilities with experience in administrative processes, compliance, and operational support
Excellent verbal and written communication skills; adept at building rapport and maintaining professional relationships
Skilled in resolving complex resident concerns with empathy, urgency, and professionalism

Technical / Process Skills:

Proficient in property management software, CRM systems, and Microsoft Office Suite
Advanced ability to leverage social media platforms for marketing, engagement, and brand storytelling

Cultural / Brand Fit:

Embodies company values and premium brand standards
Professional appearance and executive presence required

About Cortland

Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio.

Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people.

Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email [email protected]

Cortland is a drug-free workplace.

Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

California Applicant Privacy Notice
We collect personal information from all job applicants, including identifiers (e.g., name, contact details), professional or employment information (e.g., résumé, work history, qualifications), and education information. This information is used for recruiting, evaluating your candidacy, conducting interviews, and managing the application process.

California residents may request access to or deletion of their personal information by contacting us at [email protected]

GDPR Statement

When you apply to a job on this site, the personal data contained in your application will be collected by Cortland ("Controller"), which is located at 3424 Peachtree RD NE Suite 300 Atlanta, GA and can be contacted by emailing [email protected] because Controller wishes to evaluate your candidacy for employment at Controller. Your personal data was either obtained from publicly available sources (e.g. LinkedIn) or provided to Controller by someone who referred you for potential employment. Controller's data protection officer is Greg Shultz, who can be contacted at [email protected]. Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data has been shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data has been transferred to the United States. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer was subject to appropriate additional safeguards under [either the standard contractual clauses or the Privacy Shield]. You can obtain a copy of the standard contractual clauses by contacting us at [email protected]

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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Refine Your Search

community relations manager jobs in franklin tn

Community Relations Manager

Community Relations Manager

ASSISTANT COMMUNITY MANAGER - Waterford Crossing

Manager, Community Relations

Media Relations Manager – USA Health & Public Services

Director, Employee Relations

Community Manager

Manager, DC Labor Relations

Community Manager

CUSTOMER SERVICE ASSOCIATE

Community Manager

Community Lifestyle Manager

Community Manager

Community Onboarding Manager

Senior Director of Education and Community Engagement

Community Manager - Nashville, TN

Associate, Community Relations

Provider Relations and Community Outreach Specialist

Community Engagement Coordinator

Community Manager- Antioch, TN- Madison Century Farms

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