Top 491 Customer service representative Jobs in Franklin Tn

Retail Customer Service Associate
FedEx Office —Brentwood, TN
- $18 - $19 an hour
- Full-time
- Maintenance
- High school diploma or GED
- Project management
Customer Care Agent
Ashley Global Retail, LLC —Smyrna, TN
- Bilingual
- 18 years or older
- Mid-level
- Disability insurance
- Health insurance
Customer Service Agent Full Time
American Airlines —Nashville, TN
- From $20.23 an hour
- Overtime
- Bilingual
- Background check
- Pass drug screening
- Health insurance
- Dental insurance
6d
Patient Scheduling Call Center Agent - PART TIME
TriStar Centennial Medical Center —Nashville, TN
- Part-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Customer Service Representative-Data Entry
CVS Health —Franklin, TN
- $17.00 - $28.46 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Health insurance
- Dental insurance
1d
Customer Experience Specialist
Quince —Nashville, TN
- $23 an hour
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Customer Care Representative
NDI OFFICE FURNITURE LLC —Nashville, TN
- $23 - $28 an hour
- Full-time
- ERP systems
- Research
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Client Success Representative (Remote)
Demand.com —Nashville, TN
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Accounts Specialist
Caterpillar —Nashville, TN
- $74,124 - $118,608 a year
- Pass drug screening
- Office
- Organizational skills
- Health savings account
- Paid holidays
1d
Customer Account Specialist
C.H. Robinson —Franklin, TN
- $17.31 - $36.04 an hour
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Health savings account
9d
Account Support Specialist - Remote Opportunity
Zenova —Franklin, TN
- 8 hour shift
- Remote
- Computer literacy
- Mid-level
- Organizational skills
- Wellness program
- Health savings account
6d
Patient Coordinator
Custom Health Inc —Smyrna, TN
- $22 an hour
- Full-time
- Remote
- 3 years
- Continuous improvement
- Communication skills
Quick Apply
Intake Advisor 1
Acadia Healthcare —Franklin, TN
- Full-time
- Addiction Medicine
- English
- Analysis skills
2h
Client Support Representative
EnableComp —Franklin, TN
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Mid-level
Quick Apply
Client Care Associate (Part-time & Full-time Opportunities)
My Senior Health Plan —Brentwood, TN
- $18 - $23 an hour
- Part-time
- Bilingual
- High school diploma or GED
- Organizational skills
Quick Apply
6d
Associate, Healthcare & Business Support
Lyft —Nashville, TN
- $16.62 - $20.77 an hour
- Weekends as needed
- Remote
- Fair chance
- 1 year
- Communication skills
- Commuter assistance
- Paid parental leave
Transportation Customer Service Coordinator
Specialized Transportation Services Inc —Smyrna, TN
- Up to $60,000 a year
- Full-time
- Computer skills
- Communication skills
- Entry level
- Profit sharing
- Paid holidays
Sr. Client Services Coordinator
Ingram Content Group —La Vergne, TN
- $20.06 - $24.64 an hour
- Full-time
- Inventory management
- Research
- Mid-level
- Wellness program
- Health savings account
Quick Apply
Remote Customer Service Representative
Kobie Marketing —Nashville, TN
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Reprsentative
Prospect Infosys Inc —Nashville, TN
- $22 - $23 an hour
- Microsoft Outlook
- Organizational skills
- SharePoint
Quick Apply

I want to receive the latest job alert for customer service representative in franklin tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near franklin tn

Client Associate jobs in Brentwood, TN

Customer Experience Specialist jobs in Nashville, TN

Call Center Representative jobs in Nashville, TN

Customer Service Representative jobs in Brentwood, TN

Account Specialist jobs in Nashville, TN

Customer Service Representative jobs in Nashville, TN

Business Support jobs in Nashville, TN

Client Associate jobs in Farmington Hills, MI

Client Associate jobs in Marietta, GA

Associate Degree In Business Administration jobs in Michigan

Client Success Manager jobs in Houston, TX

Client Associate jobs in Portland, OR

Audit Associate jobs in Seattle, WA

Client Associate jobs in Vestavia Hills, AL

Client Service Associate jobs in Houston, TX

Customer Care Specialist jobs in Orem, UT

Customer Care Specialist jobs in Hartford, CT

Customer Service jobs in Baton Rouge, LA

Remote Customer Service jobs in Broward County, FL

Urgent Care Clinic jobs in Dearborn Heights, MI

Retail Customer Service Associate

FedEx Office -
Brentwood, TN

Apply Now

Job Details

Full-time
$18 - $19 an hour

Qualifications

Customer communication
Interpersonal skills
Packing
Moving
High school diploma or GED
Stocking
Materials handling

Full Job Description

Description

POSITION SUMMARY:

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

People

Follows instructions of supervisors and assists other team members in performing store functions
Assists in the training of store team members

Service

Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
Ensures all customer problems are resolved quickly and to the satisfaction of the customer
Takes complex customer orders using order systems and provides accurate pricing information
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
Maintains a safe, clean and orderly retail Store

Profit

Ensures confidentiality of customer data and careful handling of documents, media, and packages
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
Takes preemptive action to prevent errors and waste
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures

Self-Management

Performs multiple tasks at the same time
Looks for opportunities to improve knowledge and skills within the retail Store
Able to operate with minimal supervision
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:

Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills

ESSENTIAL FUNCTIONS:

Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights
Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email [email protected].

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.

Pay: $18.00 - $19.00 per hour

Work Location: In person

Apply Now

Refine Your Search

customer service representative jobs in franklin tn

Retail Customer Service Associate

Customer Care Agent

Customer Service Agent Full Time

Patient Scheduling Call Center Agent - PART TIME

Customer Service Representative-Data Entry

Customer Experience Specialist

Customer Care Representative

Client Success Representative (Remote)

Customer Accounts Specialist

Customer Account Specialist

Account Support Specialist - Remote Opportunity

Patient Coordinator

Intake Advisor 1

Client Support Representative

Client Care Associate (Part-time & Full-time Opportunities)

Associate, Healthcare & Business Support

Transportation Customer Service Coordinator

Sr. Client Services Coordinator

Remote Customer Service Representative

Customer Service Reprsentative

I want to receive the latest job alert for customer service representative in franklin tn

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected