Top 133 It support Jobs in Franklin Tn

Service Desk Analyst
HRT of TN LLC —Nashville, TN
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
3d
IT Support Analyst
GBE Alliance —Nashville, TN
- $70,000 - $77,000 a year
- Full-time
- Computer science
- Computer Science
- Computer literacy
- 401(k)
- Vision insurance
Quick Apply
Desktop Support Technician - ONSITE
Ovation Workplace Services —Murfreesboro, TN
- $35,000 - $49,000 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
IT Specialist
The Judge Group —Nashville, TN
- $75,000 - $95,000 a year
- Full-time
- Computer science
- Computer Science
- ERP systems
Quick Apply
Help Desk Technician
Highland Ventures —Brentwood, TN
- Weekends as needed
- HIPAA
- Windows
- Clinic
- Paid holidays
- Dental insurance
IT Support Technician
Atmos Energy —Franklin, TN
- Full-time
- Computer literacy
- Mid-level
- Office
IT Support (Help Desk) Partner
Captain D's —Nashville, TN
- $18 - $22 an hour
- Full-time
- Hybrid work
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
11d
Computer Operator I
Brightstar Lottery —Nashville, TN
- $18.38 an hour
- Full-time
- Background check
- Computer Science
- Customer service
- Paid parental leave
- Paid holidays
Quick Apply
Customer Support Analyst
Vaco by Highspring —Nashville, TN
- $60,000 - $70,000 a year
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
IT Service Desk Support Specialist
TriStar Centennial Medical Center —Nashville, TN
- Weekends as needed
- Remote
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
IT Service Desk Support Specialist
TriStar Southern Hills Medical Center —Nashville, TN
- Weekends as needed
- Remote
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
IT Support Engineer
ClearBalance HealthCare —Franklin, TN
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
11d
IT Support Analyst
Bass, Berry, & Sims —Nashville, TN
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
Quick Apply
1d
Tier 1 Help Desk IT Support
Pennant Services, Inc. —Nashville, TN
- $50,000 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Paid holidays
- Health insurance
Quick Apply
IT Help Desk Analyst
Frauenshuh Hospitality —Franklin, TN
- Full-time
- Computer science
- Computer Science
- Office
Quick Apply
Technical Support Specialist
CONVERGE TECH SERVICES LLC —Franklin, TN
- Full-time
- Computer Science
- 1 year
- Associate's degree
Quick Apply
9d
Nashville IT Support Technician
Mendota Insurance Company —Nashville, TN
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
IT Support Specialist
Equum Medical —Brentwood, TN
- Weekends as needed
- Computer science
- Computer Science
- HIPAA
- 401(k)
- Paid time off
Quick Apply
4d
Desktop Support Technician I
Ncontracts —Nashville, TN
- $45,000 - $60,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Health savings account
- Paid holidays
Quick Apply
Tech Support Specialist
Pride Sports —Brentwood, TN
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
Quick Apply
4d

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it support jobs near franklin tn

Service Desk Analyst

HRT of TN LLC -
Nashville, TN

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

Desktop computer repair
Systems integration
Mobile device support
IT user and group management
IT asset management
Software deployment
Incident report management
iOS
Hardware maintenance
Process improvement
Mid-level
Windows
Printer (troubleshooting support)
Software installation
Android
Incident response monitoring
Bachelor's degree
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Software asset management
Computer management
Hardware configuration
Security threat response protocols
Ethernet
Remote access software
SaaS platforms
Customer support ticket management
Desktop applications
Microsoft Teams

Full Job Description

Healthcare Realty (HR:NYSE) is a publicly-traded Real Estate Investment Trust (REIT) that owns and operates outpatient medical facilities throughout the United States. As the first REIT to specialize in medical outpatient buildings, the Company has built a well-regarded medical real estate portfolio affiliated with market-leading healthcare systems.

We are seeking skilled and experienced Service Desk Analyst to join our IT team at our corporate office in Nashville. We offer a competitive salary/benefit package with excellent growth opportunities.

The Service Desk Analyst is responsible for providing maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Service desk.

Primary responsibilities will be end-user trouble resolution and application integration compatibility.

Equal Opportunity and Affirmative Action Employer including Minorities/Women/Veterans/Disabilities

Key Responsibilities:

Provide Service Desk support and resolve problems to the end user’s satisfaction
Monitor and respond quickly and effectively to requests received through the IT Service Desk
Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
Modify configurations, utilities, software default settings, etc. for the local and remote workstation
Document and improve internal procedures
Assist with onboarding of new users
Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
Install, test and configure new workstations, peripheral equipment and software
Maintain inventory of all equipment, software and software licenses
Document ticket resolution for all tickets in the Service Desk
Manage PC setup and deployment for new employees using standard hardware, images and software
Assign users and computers to proper groups in Active Directory
Perform timely workstation hardware and software upgrades as required
Stay current with SaaS and hardware deployments for company-based process improvements
Respond to security alerts by isolating compromised devices, revoking user access, and properly documenting incidents within the Service Desk

Required Qualifications:

Bachelors in technology related field or equivalent
1 – 3 years of technology experience.

Preferred Qualifications:

Windows 11
Active Directory administration
PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android)
Office Suite 2019 / 365
Adobe Acrobat
Client PC connectivity - Ethernet, TCP/IP and Citrix
File server knowledge
Strong customer service and troubleshooting skills
Ability to communicate technical information, both verbal and written to a wide range of end-users
OneDrive / Teams / SharePoint Files

Quick Apply

Refine Your Search

it support jobs in franklin tn

Service Desk Analyst

IT Support Analyst

Desktop Support Technician - ONSITE

IT Specialist

Help Desk Technician

IT Support Technician

IT Support (Help Desk) Partner

Computer Operator I

Customer Support Analyst

IT Service Desk Support Specialist

IT Service Desk Support Specialist

IT Support Engineer

IT Support Analyst

Tier 1 Help Desk IT Support

IT Help Desk Analyst

Technical Support Specialist

Nashville IT Support Technician

IT Support Specialist

Desktop Support Technician I

Tech Support Specialist

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