Top 4 Pss care coordination specialist Jobs in Franklin Tn

PSS - Care Coordination Specialist
TruDataRx —Franklin, TN
- Microsoft Excel
- High school diploma or GED
- Communication skills
Quick Apply
Patient Service Specialist
Vanderbilt Health —Spring Hill, TN
- Full-time
- HIPAA
- No high school diploma
- 3 years
- Health insurance
Sr Patient Service Specialist, Fetal Center at Vanderbilt Children’s
Vanderbilt Health —Nashville, TN
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- Health insurance
Clinical Pharmacist Supervisor (RPh Supervisor)
TruDataRx —Franklin, TN
- Google Workspace
- Research
- Analysis skills
- Paid time off
Quick Apply
12h

More jobs to discover

Find similar jobs that you might be interested in.

988 Chat/Text Crisis Specialist, Special Populations
Centerstone of Tennessee, Inc. —Nashville, TN
Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide. Handles incoming chat/text messages through the National Suicide…
$20.05 - $28.10 an hour
Quick Apply
15h
Patient Services Specialist - Main Campus - Full Time Days
Williamson Health —Franklin, TN
Provides support to Bone and Joint Institute of Tennessee by setting patient appointments, front desk patient registration, patient check out, maintaining…
Quick Apply

I want to receive the latest job alert for pss care coordination specialist in franklin tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

pss care coordination specialist jobs near franklin tn

Patient Services Coordinator jobs in Spring Hill, TN

Clinical Pharmacist jobs in Franklin, TN

Pharmacy Technician On Job Training jobs in Cincinnati, OH

Pharmacy Specialist jobs in Washington State

Pharmacy Specialist jobs in Queens, NY

Pharmacy Specialist jobs in Inwood, NY

Pharmacy Technician jobs in Pottstown, PA

Pharmacy Specialist jobs in Boca Raton, FL

Early Childhood Specialist jobs in New Jersey

Mail Order Pharmacy jobs in Texas

Patient Admin Specialist I jobs in Stanford, CA

Showroom Coordinator jobs in New York, NY

Patient Services Coordinator jobs in Minneapolis, MN

Patient Services Coordinator jobs in Tennessee

Patient Services Coordinator jobs in Milford, MA

Patient Services Coordinator jobs in Dothan, AL

Supply Chain Coordinator jobs in Los Angeles, CA

Healthcare Services Group jobs in California

Senior Patient Services Representative jobs in West Nyack, NY

Senior Patient Services Representative jobs in New York, NY

PSS - Care Coordination Specialist

TruDataRx -
Franklin, TN

Quick Apply

Job Details

Qualifications

Google Docs
Microsoft Excel
Google Drive
Phone communication
Word embeddings
High school diploma or GED
Client database systems
Customer support ticket management
Customer information system software
Google Slides
Technical Proficiency

Full Job Description

Description:

Position Summary

The PSS Care Coordination Specialist is the front-line ambassador for our pharmacy team. This role focuses heavily on delivering a high level of service by handling high-volume inbound communications from members and healthcare providers. This role will be responsible for triaging incoming inquiries, managing administrative tasks, and ensuring all front-line interactions are resolved, logged, and routed accurately.

Core Responsibilities

Front-Line Customer Service: Answer and manage inbound calls from members and providers, consistently delivering a high level of professional service.
Call Triage & Routing: Efficiently triage complex clinical or technical inquiries, routing them to the appropriate clinical or advanced operations teams.
Concern Resolution: Resolve and meticulously log standard member or provider concerns in the internal tracking system.
Administrative Support: Complete foundational administrative tasks related to incoming prior authorizations and appeals (e.g., document sorting, data entry, case routing).
Outbound Outreach: Support the clinical pharmacy team by making routine outbound informational calls to members and providers.
Operational Flexibility: Perform additional basic operational projects and tasks as needed by the management team.
Other duties as required.*
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Requirements:

Education: High school diploma or equivalent
Experience: Proven experience working in a call center or high-volume phone customer service environment is required.
Communication: Excellent verbal and written communication skills are a must.
Healthcare Knowledge: Experience in Pharmacy Benefit Management (PBM) operations or the general healthcare industry is preferred but not required.
Technical Comfort & CRM Navigation: Highly comfortable adapting to new digital tools and navigating multi-screen workflows, including Customer Relationship Management (CRM) modules, ticketing platforms, and basic database software to accurately log and route customer interactions.
Technical Skills: Proficiency in Google Work products (Docs, Drive, Slides) and Microsoft Office (Word, PowerPoint, Excel).
Mindset: Fast learner with a strong interest in potential growth opportunities as product roles expand.

Company Standard Requirements:

Ability to work well with others in a collaborative environment
Ability to get things done with resources you don’t control
Willingness to admit you don’t know and ask for help
Exhibit constant curiosity and a drive to problem solve
Exhibit desire to learn and grow on a continuous basis

Quick Apply

Refine Your Search

pss care coordination specialist jobs in franklin tn

PSS - Care Coordination Specialist

Patient Service Specialist

Sr Patient Service Specialist, Fetal Center at Vanderbilt Children’s

Clinical Pharmacist Supervisor (RPh Supervisor)

More jobs to discover

I want to receive the latest job alert for pss care coordination specialist in franklin tn

Explore jobs in more locations

Core Responsibilities

Job Seeker Tools

Employer Tools

Browse

Stay Connected