Top 27 Patient services representative Jobs in Franklin Va

Patient Access Associate Specialist
Ensemble RCM LLC —Franklin, VA
- $17.00 - $18.15 an hour
- Full-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
7d
Medical Receptionist
Chesapeake Bay ENT —Suffolk, VA
- $18 - $19 an hour
- Part-time
- Private practice
- HIPAA
- Administrative experience
- On-the-job training
Quick Apply
Medical Office Receptionist- Urgent Care
Bayview Physicians Group —Suffolk, VA
- $13 - $25 an hour
- Full-time
- Urgent Care
- HIPAA
- Communication skills
Quick Apply
4d
Patient Care Specialist
Sentara Urgent Care —Suffolk, VA
- Day shift
- Urgent Care
- Mid-level
- 3 years
- 403(b) matching
- Paid parental leave
Quick Apply
14d
Medical Office Receptionist
Bayview Physicians Group —Suffolk, VA
- $13 - $25 an hour
- Full-time
- HIPAA
- Outpatient
- Communication skills
Quick Apply
4d
Nursing Home Weekend Receptionist
Courtland Rehabilitation and Healthcare Center —Courtland, VA
- Part-time
- Nursing home
- Rehabilitation center
- Entry level
- Health insurance
- Dental insurance
Quick Apply
2d
Administrative Associate - Labor and Delivery P/T
Sentara Hospitals —Suffolk, VA
- 12 hour shift
- Administrative experience
- High school diploma or GED
- Entry level
- 403(b) matching
- Paid parental leave
Quick Apply
3h
Patient Care Coordinator
Demant —Suffolk, VA
- $17 - $21 an hour
- Inventory management
- HIPAA
- Administrative experience
- Health savings account
- Paid holidays
Patient Services Representative
WEIL FOOT & ANKLE INSTITUTE —Suffolk, VA
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
FT Insurance Verification Clerk
Bon Secours Surgery Center at Harbour View (12661) —Suffolk, VA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
Clinic Administrator Assistant
Fresenius Medical Care —Suffolk, VA
- Full-time
- Microsoft Excel
- Hospital
- Inventory management
12d
Front Desk Receptionist - Suffolk
Rodgers and Rodgers Consulting —Suffolk, VA
- $13 - $15 an hour
- Part-time
- Inventory management
- Computer literacy
- HIPAA
- Paid time off
- Flexible schedule
Quick Apply
Dental Patient Coordinator
Commonwealth Dentistry —Suffolk, VA
- Full-time
- Dental office
- High school diploma or GED
- Organizational skills
- Dental insurance
- Paid time off
Quick Apply
10d
REFERRAL COORDINATOR
The GEO Group —Winton, NC
- $23.50 an hour
- Full-time
- Computer literacy
- HIPAA
- English
- Paid training
- Health savings account
Treatment Coordinator
Commonwealth Dentistry —Suffolk, VA
- Full-time
- Dental office
- Computer literacy
- Mid-level
- Health insurance
- Paid time off
Quick Apply
12d

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Patient Access Associate Specialist

Ensemble RCM LLC -
Franklin, VA

Apply Now

Job Details

Full-time
$17.00 - $18.15 an hour
7 days ago

Benefits

Tuition reimbursement

Qualifications

High school diploma or GED

Full Job Description

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $17.00 - $18.15 based on experience

***This position is an onsite role and candidates must be able to work on-site at Bon Secours - Southampton Memorial Hospital in Franklin, VA***

The Opportunity:

The Patient Access Specialist is responsible for performing admission duties for all patients admitted for services at the hospital. They are responsible for fulfilling these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities:

Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity/compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
Patient Access staff will be held accountable for point of service goals as assigned.
Patient Access staff are responsible for pre-registration of patient accounts before patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian and obtains necessary signatures and the witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
Reviews eligibility responses in the insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into the system to support (POS) Point of Service Collections and billing processes to assist with a clean claim rate.
Responsible for accurately screening medical necessity using the Advance Beneficiary Notice (ABN) software to inform Medicare patients of potential non-payment of tests by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.
Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurately, and on time to meet audit standards and provides statistical data to Patient Access leadership.

Required Qualifications:

High School Diploma/GED Required
CRCR Certification (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)

Experience We Love:

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

Innovation
Work-Life Flexibility
Leadership
Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble

Apply Now

Refine Your Search

patient services representative jobs in franklin va

Patient Access Associate Specialist

Medical Receptionist

Medical Office Receptionist- Urgent Care

Patient Care Specialist

Medical Office Receptionist

Nursing Home Weekend Receptionist

Administrative Associate - Labor and Delivery P/T

Patient Care Coordinator

Patient Services Representative

FT Insurance Verification Clerk

Clinic Administrator Assistant

Front Desk Receptionist - Suffolk

Dental Patient Coordinator

REFERRAL COORDINATOR

Treatment Coordinator

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