Top 58 Customer service manager Jobs in Franklin Wi

Customer Service Team Lead
nVent —New Berlin, WI
- Full-time
- Hybrid work
- ERP systems
- Mid-level
- Communication skills
- Employee stock purchase plan
- Disability insurance
1d
Customer Experience Excellence Lead
Pentair —Brookfield, WI
- $95,500 - $177,300 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Employee stock purchase plan
- Disability insurance
Quick Apply
10d
Client Operations
U.S. Bank National Association —Milwaukee, WI
- $111,605 - $131,300 a year
- Full-time
- Office
- 8 years
- Analysis skills
- Paid holidays
- Disability insurance
5d
CRM Manager - Hybrid
Traffic and Parking Control Co —Brown Deer, WI
- $75,000 - $85,000 a year
- Full-time
- Marketing
- 5 years
- Bachelor of Science
- Paid parental leave
- Paid holidays
Quick Apply
12d
Customer Care Advocate/Account Manager
Regal Rexnord —Milwaukee, WI
- $41,000 - $55,000 a year
- Online Application
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
10d
Customer Operations Manager
Alfa Laval —Kenosha, WI
- $95,000 - $105,000 a year
- Full-time
- Hybrid work
- ERP systems
- Office
- Analysis skills
- Health insurance
- Dental insurance
Customer Operations Manager
Hertz —Milwaukee, WI
- $50,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Health insurance
Team Lead - Global Solutions Onboarding
U.S. Bank National Association —Brookfield, WI
- $98,175 - $115,500 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Customer Service Manager - Residential Construction
Confidential —Waukesha, WI
- From $60,000 a year
- Full-time
- Management
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
4d
Workforce Forecasting Manager
Uline —Kenosha, WI
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
3d
Customer Service Team Lead
National Business Furniture, LLC —Milwaukee, WI
- Full-time
- Mid-level
- Residential
- Supervising experience
2d
Customer Service Management Trainee
Uline —Kenosha, WI
- $29 - $34 an hour
- Full-time
- Pass drug screening
- Bachelor's degree
- Leadership
- Paid holidays
- Health insurance
3d
Senior Customer Operations Manager
Uline —Kenosha, WI
- Full-time
- 5 years
- Pass drug screening
- Office
- Paid holidays
- Health insurance
3d
Accounting Manager - Client Advisory Services (CAS)
Everforth, Cybercoders —Milwaukee, WI
- $115,000 - $145,000 a year
- Full-time
- Hybrid work
- Management
- CPA
- Finance
- Paid holidays
- Health insurance
3d
Customer Service Department Manager
Uline —Kenosha, WI
- $85,000 - $100,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
3d
Customer Service Team Lead - Bilingual
Uline —Kenosha, WI
- $33 - $38 an hour
- Full-time
- Spanish
- Pass drug screening
- English
- Paid holidays
- Health insurance
3d
Customer Service - Self Storage Manager
Public Storage —Brown Deer, WI
- $15.50 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
11d
Service Manager
Cintas —Franklin, WI
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
12d
Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Accenture —Milwaukee, WI
- $68,300 - $126,100 a year
- Full-time
- Remote
- 5 years
- Presentation skills
- US work authorization
- Paid holidays
- Disability insurance
Service Desk Support Manager
Trusted Fraternal Life —Milwaukee, WI
- 7 years
- Experience equivalent to degree accepted
- In-person
Quick Apply

I want to receive the latest job alert for customer service manager in franklin wi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near franklin wi

Customer Service Team Lead

nVent -
New Berlin, WI

Apply Now

Job Details

Full-time
1 day ago

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Employee onboarding
Sales support
Email customer support
Team supervision
Managing teams in a customer support role
Phone communication
Customer order taking
Logistics customer service
ERP systems
Shipment tracking for distribution operations
Process design
Mid-level
Managing clients in a customer support role
Team development
Customer service training (staff training program)
Professional development support
Freight shipment tracking
Task prioritization
Customer engagement
Leading team collaboration initiatives
Collaboration with manufacturing teams
Order issue resolution
Onboarding process management
Process management
Manufacturing company experience
Communication skills
Cross-functional communication

Full Job Description

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

WHAT YOU WILL EXPERIENCE:

Serve as the primary contact for partner concerns related to customer issues, including expedites, freight inquiries, pricing questions, and order concerns.
Lead onboarding and ongoing training for Customer Service Representatives (CSRs) as well as help develop, maintain, and train teams on standardized work processes and procedures.
Partner with the Customer Care Manager to improve customer service processes, ERP systems, and order management workflows.
Act as backup to the Sales Support Supervisor when needed.
Process distributor orders received through multiple channels, including email, phone, ERP System.
Work cross-functionally with sales, marketing, production, and shipping teams to resolve customer and delivery-related issues.
Monitor order status and shipment schedules to ensure on-time delivery and customer satisfaction.
Deliver responsive, professional customer support while meeting team benchmark goals.

YOU HAVE:

3+ years of customer service experience, preferably in a manufacturing environment.
Experience with ERP systems and/or order management software.
Proven track record to handle customer concerns professionally and empathetically.
Strong attention to detail as well as strong verbal and written communication skills with the ability to work across functions.
Ability to prioritize in a fast-paced environment.

WE HAVE:

A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
- nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
- Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com .

Commitment to strengthen communities where our employees live and work
- We encourage and support the philanthropic activities of our employees worldwide
- Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:
- Innovative & adaptable
- Dedicated to absolute integrity
- Focused on the customer first
- Respectful and team oriented
- Optimistic and energizing
- Accountable for performance

Benefits to support the lives of our employees

Benefit Overview

At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:

Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
A 401(k) retirement plan and an employee stock purchase plan — both include a company match.
Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.

#LI-CS1
#LI-HYBRID

Apply Now

Refine Your Search

customer service manager jobs in franklin wi

Customer Service Team Lead

Customer Experience Excellence Lead

Client Operations

CRM Manager - Hybrid

Customer Care Advocate/Account Manager

Customer Operations Manager

Customer Operations Manager

Team Lead - Global Solutions Onboarding

Customer Service Manager - Residential Construction

Workforce Forecasting Manager

Customer Service Team Lead

Customer Service Management Trainee

Senior Customer Operations Manager

Accounting Manager - Client Advisory Services (CAS)

Customer Service Department Manager

Customer Service Team Lead - Bilingual

Customer Service - Self Storage Manager

Service Manager

Udacity LearnVantage Mid-Market Account Success Management Associate Manager

Service Desk Support Manager

I want to receive the latest job alert for customer service manager in franklin wi

Explore jobs in more locations

WHAT YOU WILL EXPERIENCE:

YOU HAVE:

Job Seeker Tools

Employer Tools

Browse

Stay Connected