Top 7 Customer support coordinator Jobs in Frederick, Md

Field Service Coordinator
Stulz Air Technology Systems, Inc. —Frederick, MD
- $22 - $24 an hour
- Mid-level
- High school diploma or GED
- HVAC
Account Growth Coordinator
Banner Life family of companies —Frederick, MD
- $49,500 - $59,400 a year
- Full-time
- Mid-level
- Residential
- Mentoring
- Paid holidays
- Health insurance
Service Coordinator I
Trane Technologies —Gaithersburg, MD
- $48,291.66 - $78,100.00 a year
- Overtime
- Microsoft Word
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Health insurance
Warranty Coordinator
DRB Homes —Hagerstown, MD
- Writing skills
- Research
- Mid-level
Warranty Coordinator (1725)
Drb Homes —Hagerstown, MD
- Writing skills
- Research
- Mid-level
Call Center Coordinator
The Orthopaedic Center —Rockville, MD
- English
- Mid-level
- High school diploma or GED
Quick Apply
Service Coordinator- Capital Hot Tubs
LESLIES POOLMART INC —Clarksburg, MD
- $21 - $23 an hour
- Call employer
- Microsoft Outlook
- Mid-level
- 2 years
- Paid training
- 401(k) matching
Quick Apply

Discover related jobs

Based on your search for customer support coordinator jobs.

AI Governance Coordinator
System One —Baltimore, MD
Bachelor’s degree in Business, Information Systems, Risk Management, or related field (or equivalent experience).
$43.94 - $44.00 an hour
Quick Apply
6d
Grants Project Coordinator & Data Processing Specialist, Junior
LCG, Inc. —Rockville, MD
Strong data entry accuracy and quality control capabilities. Support reviewer recruitment activities, including preparing and distributing invitation…
$23.49 - $29.31 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Service Delivery Coordinator (Dispatcher)
Edge Technology Consulting, LLC —Westerville, OH
You will own the service board, making sure every client request lands with the right technician at the right time and nothing falls through the cracks.
$45,000 - $50,000 a year
Quick Apply
11d
Customer Care Coordinator
Chipotle —Columbus, OH
Support outsourced Care Center agents and leadership by answering questions, providing real-time guidance, and handling escalated/specialized cases using your…
$19.23 - $24.29 an hour
4d

Show more jobs in cities nearby

I want to receive the latest job alert for customer support coordinator in frederick, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near frederick, md

Field Service Coordinator

Stulz Air Technology Systems, Inc. -
Frederick, MD

Apply Now

Job Details

$22 - $24 an hour

Qualifications

Customer communication
SAP
High school diploma or GED
Productivity software

Full Job Description

Summary:

The Field Service Coordinator is responsible for managing and supporting all aspects of field service operations, including scheduling, invoicing, documentation, and data entry. This role ensures seamless coordination between internal teams, service partners, and customers to deliver exceptional service experience.

Essential Duties and Responsibilities:

Service Coordination
- Verifies Sales Orders have allotted service money.
- Confirms and coordinates all field service logistics with interested parties.
- Verifies service fulfillment.
- Reports status for service activity in Operations Meetings
- Issue and track Purchase Orders for Service Partners.
- Responsible for receiving the following documents thoroughly completed.
- - Pre Start-Up Request Checklist.
  - Start-Up Checklist
  - Service Tickets/Field Reports
  - Invoice with Purchase Order Number (if applicable).
- Works with Sales Reps via telephone & emails to ensure prompt and accurate support.
- Proactively interface with techs regarding job status and location
- Provide technician scheduling details
- Coordinate Technician Parts and Technical Info Requests

Data Entry
- Reviews Service Tickets/Reports, Checklists for accuracy and discrepancies.
- Enters data into SAP
- Tracks incomplete documentation with customer
- Initiates warranty and issues certificate to end user
- Maintain quote log

Process
- Works with Business Process Administrator to identify process efficiencies and compliance
- Document work process for area of responsibility

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Committed to Service Excellence and demonstrates a Customer First attitude at all times, has excellent verbal and written communication skills; must be detail oriented; must be flexible and a team player, must be punctual; must be self-motivated; must have ability to work without direct supervision and must display professionalism, patience/empathy in time sensitive situations.

Education/Experience:

High School Diploma plus 3 years in Customer Service or equivalent customer experience.
Must have expanded computer skills, competent in usage of Microsoft Office software, ability to learn and become highly effective in SAP.
Previous HVAC service/dispatching experience desirable.

Hourly Rate: $22 - $24

Apply Now

Refine Your Search

customer support coordinator jobs in frederick, md

Field Service Coordinator

Account Growth Coordinator

Service Coordinator I

Warranty Coordinator

Warranty Coordinator (1725)

Call Center Coordinator

Service Coordinator- Capital Hot Tubs

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for customer support coordinator in frederick, md

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected