Top 25 Dispatch operator Jobs in Frederick, Md

Service Scheduling Coordinator
TNT Services Group —Frederick, MD
- $18 - $24 an hour
- Full-time
- Mid-level
- Organizational skills
- Communication skills
- Profit sharing
- Health savings account
Quick Apply
9d
Dispatcher *Prior Applicants Need Not Apply*
Frederick County Public Schools —Frederick, MD
- From $28.97 an hour
- 8 hour shift
- CDL B
- Basic math
- English
4d
Delivery Dispatcher
Griffith Energy —Frederick, MD
- $22 - $24 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Delivery Dispatcher
Griffith Energy Services —Frederick, MD
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Dispatcher Warehouse Support
Fitzgerald Auto Mall of Frederick —Frederick, MD
- $17 - $20 an hour
- Urgently hiring
- 18 years or older
- Clean driving record
- Local
- Paid training
- Health insurance
Quick Apply
Fleet Dispatcher Non CDL
Costco Wholesale Corporation —Monrovia, MD
- Office
- US work authorization
- Warehouse
- AD&D insurance
- Employee stock purchase plan
Parts Warehouse Dispatcher
Audi Frederick —Frederick, MD
- From $18 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Warehouse
- Paid holidays
- Disability insurance
Quick Apply
Communications Technician (Police Dispatcher)
Town of Leesburg —Leesburg, VA
- $55,000 - $111,791 a year
- 18 years or older
- Spanish
- English
- Health insurance
- Flexible spending account
Temporary-Public Safety Dispatcher
Montgomery College —Montgomery County, MD
- $19.29 an hour
- Part-time
- Background check
- Computer literacy
- Research
Service Scheduling Coordinator
Guardian Fire Protection —Rockville, MD
- Full-time
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
2d
Fleet Dispatcher CDL
Costco Wholesale Corporation —Monrovia, MD
- Mid-level
- Office
- US work authorization
- AD&D insurance
- Employee stock purchase plan
Dispatcher
Road Runner Wrecker Service —Leesburg, VA
- Full-time
- Background check
- Mid-level
- Office
Quick Apply
Dispatch/Communications Officer
McDaniel College —Westminster, MD
- $15.25 - $21.50 an hour
- Part-time
- Word processing
- Computer literacy
- Office
- Paid parental leave
- Health insurance
Customer Service Dispatcher- Second Shift
Fix N Go,LLC —Hagerstown, MD
- $18 - $23 an hour
- Full-time
- Office
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Dispatch Coordinator
SERVPRO of Gaithersburg/Germantown —Frederick, MD
- $16 - $19 an hour
- Full-time
- Background check
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
Dispatcher
Patriot Disposal —Hagerstown, MD
- $22 - $26 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Assistant Director of Operations
Apex Petroleum Corp —Gaithersburg, MD
- $60,000 a year
- Overnight shift
- Management
- Hazmat Endorsement
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
CDL-A Lease-to-Own Driver | $3K+ NET Weekly | No Forced Dispatch
VGN TRUCKING INC —United States
- $3,000 - $4,000 a week
- Full-time
- CDL A
- Mid-level
- Clean MVR report
- Fuel card
- Referral program
Quick Apply
Urgently Owner Operators Wanted- Dry Van / Power only | No force dispatch | 1+ YR experience REQ
Troykafood LLC —United States
- $8,000 - $13,000 a week
- Full-time
- Background check
- Owner-operator
- Pass drug screening
- Fuel card
- Employee stock purchase plan
Quick Apply
CDL A OTR LEASE TO OWN | 18 MONTHS TITLE IN HAND | NO FORCED DISPATCH
Ten Eight Inc. —United States
- $2,683.75 - $4,000.00 a week
- Online Application
- Dry van
- CDL A
- Mid-level
- Passenger ride along program
- Fuel card
Quick Apply
7d

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dispatch operator jobs near frederick, md

Service Scheduling Coordinator

TNT Services Group -
Frederick, MD

Quick Apply

Job Details

Full-time
$18 - $24 an hour
9 days ago

Benefits

Profit sharing
Health savings account
AD&D insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Teamwork
Service scheduling
Staff scheduling
Team scheduling
Dispatching
Attention to detail
Resource scheduling coordination
Organizational skills
Schedule creation
Project management software
Logistics planning

Full Job Description

Position Summary

The Service Scheduling Coordinator serves as the central point of coordination for incoming service requests related to windows and exterior doors across a five-state service territory.
This position is responsible for managing service communication, routing requests to the appropriate internal teams, and coordinating technician schedules to ensure timely and efficient service delivery. The role requires strong organization, clear communication, geographic awareness, and the ability to manage changing priorities in a fast-paced service environment.

The Service Scheduling Coordinator also plays a critical logistics role by planning, coordinating, and scheduling work for service technicians. A strong aptitude for logistics, geographic planning, and resource coordination is essential to ensure efficient routing, optimal technician utilization, and timely service completion.

Essential Duties and Responsibilities

The essential functions of this position include, but are not limited to, the following:

Service Request Coordination

Monitor and manage incoming service request emails and phone calls from:
Production homeowners
Custom homeowners
Production builder superintendents
Custom builder superintendents
Request missing, incomplete, or clarifying information when required.
Maintain clear, professional written and verbal communication with all parties.
Follow up routinely with builders, homeowners, internal teams, and technicians as needed.

Communication & Internal Distribution

Serve as the front desk point of contact by professionally greeting and directing visitors upon arrival.
Answer initial phone calls directed to the operator

Scheduling, Dispatch & Logistics

Receive approved scheduling requests from:
Homeowner Services Division, Production/Custom
Builder Services Division, Production/Custom
Plan, coordinate, and maintain schedules for service technicians across a multi-state service area.
Balance technician workload based on:
Technician availability
Geographic location
Travel distance and routing efficiency
Job priority and service timelines
Production and custom job requirements
Create, assign, and manage service jobs in the company’s project management or field service software.
Optimize daily and weekly schedules to reduce downtime, unnecessary travel, and scheduling inefficiencies.
Communicate schedule updates, confirmations, and changes to internal teams and technicians.
Adjust schedules as needed to accommodate delays, emergency calls, labor constraints, or changing priorities.

System & Workflow Management

Maintain accurate job records, notes, attachments, and scheduling updates in the project management platform.
Track job progress from initial scheduling request through confirmed scheduling and completion.
Provide continuous follow-up on jobs that are pending, delayed, or past due.
Communicate changes promptly to internal teams, technicians, builders, and homeowners as appropriate.
Escalate high-impact scheduling, service, or logistics conflicts as needed.
Support ongoing improvements to service workflow, scheduling efficiency, communication, and customer experience.

Minimum Qualifications

The successful candidate should possess the following knowledge, skills, and abilities:

Strong logistics, scheduling, and geographic planning aptitude.
Ability to manage service scheduling across multiple states and territories.
Experience coordinating multiple technicians, installers, drivers, or field personnel simultaneously preferred.
Excellent written and verbal communication skills.
Strong email management and follow-up skills.
High level of organization, accuracy, and attention to detail.
Comfortable using field service management or project management software; experience with Zuper is preferred.
Ability to prioritize tasks under changing conditions.
Ability to remain calm, professional, and solutions-focused when schedules change or service needs escalate.
Customer-focused and team-oriented mindset.
Ability to work collaboratively with internal departments, field technicians, builders, and homeowners.

Pay: $18.00 - $24.00 per hour

Benefits:

401(k)
AD&D insurance
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Profit sharing
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

dispatch operator jobs in frederick, md

Service Scheduling Coordinator

Dispatcher Prior Applicants Need Not Apply

Delivery Dispatcher

Delivery Dispatcher

Dispatcher Warehouse Support

Fleet Dispatcher Non CDL

Parts Warehouse Dispatcher

Communications Technician (Police Dispatcher)

Temporary-Public Safety Dispatcher

Service Scheduling Coordinator

Fleet Dispatcher CDL

Dispatcher

Dispatch/Communications Officer

Customer Service Dispatcher- Second Shift

Dispatch Coordinator

Dispatcher

Assistant Director of Operations

CDL-A Lease-to-Own Driver | $3K+ NET Weekly | No Forced Dispatch

Urgently Owner Operators Wanted- Dry Van / Power only | No force dispatch | 1+ YR experience REQ

CDL A OTR LEASE TO OWN | 18 MONTHS TITLE IN HAND | NO FORCED DISPATCH

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