Top 1834 Field supervisor Jobs in Frederick, Md

Customer Service Manager
Monument Metals —Frederick, MD
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Supervising experience
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Security Operations Manager
DSI Security Services —Hagerstown, MD
- $65,000 a year
- Military
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
11d
Fleet Services Manager (10061, Grade 30)
The Maryland-National Capital Park and Planning Commission - MC Parks —Gaithersburg, MD
- $82,183 - $148,244 a year
- 6 years
- Driver's License
- Bachelor's degree
- AD&D insurance
- Disability insurance
3d
Operations Supervisor
Thermo Fisher Scientific —Germantown, MD
- $83,300 - $125,000 a year
- Weekends as needed
- ERP systems
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Building Plan Review Supervisor
Frederick County Government —Frederick, MD
- $85,340.49 - $145,078.84 a year
- Email
- Construction site
- Engineering
- Urgent Care
- Wellness program
- Health savings account
Supervisor, Materials
Kite Pharma —Frederick, MD
- $99,705 - $129,030 a year
- Full-time
- 5 years
- Mid-level
- Forklift
- Health insurance
- Dental insurance
Production Supervisor
Canam Steel Corporation —Point of Rocks, MD
- $83,052 - $114,197 a year
- 8 hour shift
- 5 years
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Work Program Supervisor (HUMAN SERVICE SPECIALIST V SUPERVISOR)
State of Maryland - DHS - Frederick County DSS —Frederick, MD
- $67,309 - $87,079 a year
- Online Application
- Research
- Office
- Bachelor's degree
- Paid parental leave
- Health insurance
Simplification Sr Project Manager
Oshkosh Corporation —Hagerstown, MD
- $92,600 - $154,400 a year
- Overtime
- Writing skills
- Bachelor's degree
- Travel
14d
Field Service Supervisor
Griffith Energy Services —Frederick, MD
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Fuel card
- Health insurance
14d
Area Coach, Pharmacy Operations - Health and Wellness Non-Store Operations-6
Walmart —Frederick, MD
- $64,000 - $96,000 a year
- High school
- Office
- Analysis skills
- Paid jury duty
- Disability insurance
Administrative Assistant
Maryland Center for Legal Assistance LLC —Frederick, MD
- $47,000 - $55,000 a year
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
4d
Office- Receptionist
Allegro Living, LLC —Frederick, MD
- $17.38 - $19.12 an hour
- Part-time
- HIPAA
- Office
- Administrative experience
Quick Apply
Procurement Analyst I (P-Card Program Administrator)
Frederick County Government —Frederick, MD
- $65,105.85 - $110,679.95 a year
- Email
- Urgent Care
- Research
- Mid-level
- Wellness program
- Health savings account
1d
Material Handler Supervisor
US National Institute of Standards and Technology —Gaithersburg, MD
- $39.68 - $46.26 an hour
- Online Application
- Background check
- Heavy lifting
- Pass drug screening
8d
Critical Facilities Technician
Aligned Data Centers, LLC —Frederick, MD
- $35 - $45 an hour
- 12 hour shift
- Mid-level
- Microsoft Office
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Full-Time Loss Prevention Supervisor
KOHLS —Germantown, MD
- $25.00 - $38.75 an hour
- Full-time
- Customer service
- Writing skills
- Mid-level
- Disability insurance
- Dental insurance
ABA Clinical Supervisor (BCBA)
Ally Behavior Centers —Frederick, MD
- From $100,000 a year
- Full-time
- Background check
- BLS Certification
- HIPAA
- Continuing education credits
- Health savings account
Quick Apply
Clinical Supervisor/BCBA - Leesburg, VA
Helping Hands Family —Leesburg, VA
- $100,000 - $110,000 a year
- Background check
- Clinic
- Supervising experience
- Continuing education credits
- Health insurance
Quick Apply
Clinical Supervisor (CAC-AD Supervisor)- Signing Bonus
Addiction Treatment Systems —Frederick, MD
- $70,000 - $82,000 a year
- Full-time
- Mid-level
- Patient care
- In-person
- Paid holidays
- Health insurance
Quick Apply
8d

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field supervisor jobs near frederick, md

Customer Service Manager

Monument Metals
Frederick, MD

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Teamwork
Interpersonal skills
Managing teams in a customer support role
Spreadsheets
Coaching
Workplace dispute resolution
Incident Escalation
Managing clients in a customer support role
Team development
Supervising experience
Attention to detail
Organizational skills
Team motivation (leadership skill)
Team building

Full Job Description

Monument Metals is a fast-growing national precious metals dealer known for competitive pricing, exceptional customer service, and a strong reputation built on trust, transparency, and customer confidence. We serve investors and collectors nationwide and are committed to delivering a best-in-class customer experience in a high-trust industry.

We are seeking an experienced Customer Service Manager / Team Lead to help lead our growing customer service operation.

This is a hands-on leadership role ideal for someone who has experience supervising or leading teams in a call center, customer service, contact center, or high-volume customer support environment.

The right candidate is a strong people leader who enjoys coaching teams, improving processes, driving accountability, and helping elevate customer experience performance as our company continues to grow.

Key Responsibilities

Team Leadership & Supervision

Supervise, coach, and support a growing customer service team in a fast-paced environment
Lead daily customer service operations, helping ensure strong responsiveness, professionalism, and service quality
Monitor team performance, productivity, customer interactions, and operational KPIs
Provide ongoing coaching, feedback, and performance support to team members
Assist with onboarding, training, and development of new customer service representatives
Help foster a high-accountability, customer-first team culture
Support escalated customer issues and coach team members through complex situations

Customer Service & Operations

Respond to customer inquiries via phone, email, and in-person interactions when needed
Assist customers with orders, shipping questions, product inquiries, account support, scheduling, and order-related concerns
Review escalated customer cases and resolve issues with professionalism and strong problem-solving skills
Help maintain high standards for communication quality, response times, and customer satisfaction
Monitor operational workflows including refunds, reshipments, shipping claims, and customer issue resolution
Assist in reviewing and verifying suspicious orders
Partner cross-functionally with operations, shipping, ecommerce, and sales teams to improve customer experience and operational efficiency
Identify opportunities for process improvements, workflow optimization, and stronger team performance

Qualifications

Required

3–5 years of customer service leadership, team lead, supervisor, or management experience
Previous experience leading or supervising teams in a call center, contact center, customer support, or high-volume customer service environment
Strong coaching, leadership, and employee development skills
Strong conflict resolution, escalation handling, and problem-solving abilities
Excellent communication, organizational, and interpersonal skills
Comfortable working with customer service software, spreadsheets, reporting tools, and operational systems
Ability to remain calm, organized, and solutions-focused in fast-paced situations

Preferred:

Experience in ecommerce, financial services, logistics, retail operations, or other high-trust customer environments
Experience with call quality monitoring, team performance metrics, SLAs, or operational reporting
Associate’s or Bachelor’s degree preferred

What We’re Looking For

The ideal candidate is:

A strong people leader and coach
Comfortable managing priorities in a fast-paced environment
Process-driven and operationally minded
Customer-focused but also performance-oriented
Highly organized, dependable, and proactive
Comfortable holding teams accountable while creating a positive team culture
Excited by the opportunity to help build and improve a growing customer service operation

Why Join Monument Metals?

Be part of a fast-growing company in a stable, high-demand industry
Opportunity to help shape and improve customer service operations
Work closely with leadership in a growing organization
Long-term career growth and advancement opportunities
Competitive salary + benefits package

If you’re a proactive professional who takes pride in delivering excellent customer service, we’d love to hear from you!

Apply today and be a part of a team that values trust, efficiency, and customer satisfaction.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

field supervisor jobs in frederick, md

Customer Service Manager

Security Operations Manager

Fleet Services Manager (10061, Grade 30)

Operations Supervisor

Building Plan Review Supervisor

Supervisor, Materials

Production Supervisor

Work Program Supervisor (HUMAN SERVICE SPECIALIST V SUPERVISOR)

Simplification Sr Project Manager

Field Service Supervisor

Area Coach, Pharmacy Operations - Health and Wellness Non-Store Operations-6

Administrative Assistant

Office- Receptionist

Procurement Analyst I (P-Card Program Administrator)

Material Handler Supervisor

Critical Facilities Technician

Full-Time Loss Prevention Supervisor

ABA Clinical Supervisor (BCBA)

Clinical Supervisor/BCBA - Leesburg, VA

Clinical Supervisor (CAC-AD Supervisor)- Signing Bonus

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