Top 243 Member service representative Jobs in Frederick, Md

Patient Service Representative
Prism Vision Group —Frederick, MD
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
8h
Patient Service Representative
Dental One Associates of Frederick —Frederick, MD
- $20 - $25 an hour
- Full-time
- Dental office
- Medical office experience
- Cleaning
- Dental insurance
- 401(k)
Member Services Representative
Crunch Fitness - Fitness Growth Capital —Frederick, MD
- $15 - $17 an hour
- Full-time
- Computer literacy
- Writing skills
- English
Quick Apply
Senior Agent-Insurance
The Atlantic District —Germantown, MD
- $220,000 - $250,000 a year
- Full-time
- 5 years
- Office
- Mentoring
- Disability insurance
- Dental insurance
Quick Apply
12d
Account Executive- Hagerstown
Electronic Merchant Systems —Hagerstown, MD
- From $40,000 a year
- Full-time
- Background check
- Sales
- Business development
- Health insurance
- Dental insurance
Quick Apply
Area Merchandiser Lead
PRE-US —Leesburg, VA
- $18 an hour
- Part-time
- Merchandising
- Mid-level
- High school diploma or GED
Quick Apply
Sales - Wireless Specialist-Purcellville, VA
Russell Cellular- Authorized Verizon Dealer —Purcellville, VA
- $12.77 an hour
- Weekends as needed
- Ability to lift 50 pounds
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
9d
Outside Sales Consultant
Bath Fitter —Leesburg, VA
- Full-time
- Background check
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Quality and Compliance Officer
Carroll County Youth Service Bureau, Westminster, MD —Westminster, MD
- $95,000 - $102,000 a year
- Weekends as needed
- Background check
- Nursing
- 5 years
- Health insurance
- Dental insurance
Quick Apply
4d
Account Manager (Commercial Landscaping)
LandCare —Frederick, MD
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Business development
- Contracts
- Profit sharing
- Paid holidays
Quick Apply
11d
Field Inspector
Southern National Roofing —Sykesville, MD
- $40,000 - $70,000 a year
- Urgently hiring
- Residential
- High school diploma or GED
- Driver's License
- Paid training
- Health insurance
Quick Apply
Patient Services Coordinator - Vision Care
Prism Vision Group —Frederick, MD
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
OPS - Patient Representative I
Community Clinic Inc. —Gaithersburg, MD
- $20 - $21 an hour
- Full-time
- CPR Certification
- Bachelor of Science
- High school diploma or GED
Quick Apply
8d
Part-Time Sales Receptionist
Milan Laser Hair Removal —Frederick, MD
- $20 an hour
- Part-time
- Communication skills
- Entry level
- 401(k) matching
- Opportunities for advancement
Quick Apply
4d
Customer Service Representative - State Farm Agent Team Member
Connie Snook - State Farm Agent —Frederick, MD
- $50,000 - $80,000 a year
- Full-time
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative
Fyzical —Frederick, MD
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Front Desk Receptionist
City Magnolia Day Spa —Frederick, MD
- From $15 an hour
- Part-time
- Computer literacy
- US work authorization
- Organizational skills
- Flexible schedule
Quick Apply
13d
Maryland Team Member
Rutter's —Frederick, MD
- $18 an hour
- No experience needed
- English
- 21 years or older
- Dental insurance
- Paid time off
Quick Apply
Patient Service Representative PRN (As Needed)
Washington Radiology —Hagerstown, MD
- $18 - $23 an hour
- PRN
- Basic math
- High school diploma or GED
- Clinic
- Paid time off
Customer Service Representative - State Farm Agent Team Member
Danielle Leonard - State Farm Agent —Frederick, MD
- $40,000 - $60,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- 401(k)
Quick Apply

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Patient Service Representative

Prism Vision Group -
Frederick, MD

Apply Now

Job Details

$18.00 - $31.89 an hour
8 hours ago

Qualifications

Customer communication

Full Job Description

Overview:

This onsite, non-exempt role is located at Central Maryland Eye Associates, Frederick, MD location, which is part of Prism Vision Group. There will be occasional travel to other locations based upon business needs.

Compensation Range: $18-$31.89/hr (Dependent on Experience)

The Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion.

Responsibilities:

ROLE AND RESPONSIBILITIES

Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately and with attention to detail to ensure the highest quality standards.
Initiate pre-registration process and ensure all demographic insurance information is accurate, complete and up to date on patient’s chart.
Verification of insurance information, verification of benefits and insurance referral information.
Obtain legal photo identification and (if applicable) insurance card(s) and validate patient identity and coverage prior to services being rendered to ensure patient safety and financial reimbursement.
Adhere to HIPAA standards related to patient privacy and confidentiality.
Assure ease of patient flow through the clinical care process.
Provide patients with all required information regarding appointments and payment policies (e.g. medical records, parking, cash policies, anticipated charges, cancellation policy).
Provide upfront financial counseling services at time of check-in including identifying alternate funding resources and establishing payment plans.
Advise patients of financial obligations and collect funds according to established guidelines.
Act as a liaison/advocate for patients, physicians, and staff in facilitating ease of care. Identify and resolve trouble spots and problem patterns in the provision of care.
Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements.
Train other patient services representatives and provide excellent customer service skills.
Comply with company policies and standards.

Qualifications:

POSITION QUALIFICATIONS:

High School Graduate or General Education Degree (GED)
2+ Years experience in a patient facing healthcare function or other customer service function preferred.

KNOWLEDGE/SKILLS/ABILITIES:

Excellent verbal and written communications skills in English. Bi-Lingual a plus.
Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.
Mathematical and cash management skills.
Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
Ability to work as an integral team member under minimal supervision, in a fast-paced, complex environment.
Ability to show tolerance and sensitivity in stressful situations and safeguard confidential information in accordance with established policies and HIPAA regulations.
Computer literate and ability to use multiple systems and acquire proficiency in multiple electronic systems.
Proficient with Microsoft Office Suite

WORK ENVIRONMENT:

An office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.

Apply Now

Refine Your Search

member service representative jobs in frederick, md

Patient Service Representative

Patient Service Representative

Member Services Representative

Senior Agent-Insurance

Account Executive- Hagerstown

Area Merchandiser Lead

Sales - Wireless Specialist-Purcellville, VA

Outside Sales Consultant

Quality and Compliance Officer

Account Manager (Commercial Landscaping)

Field Inspector

Patient Services Coordinator - Vision Care

OPS - Patient Representative I

Part-Time Sales Receptionist

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Front Desk Receptionist

Maryland Team Member

Patient Service Representative PRN (As Needed)

Customer Service Representative - State Farm Agent Team Member

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