Top 130 Service desk Jobs in Frederick, Md

Lighting Sales Assistant
Shepherd Electric Company, LLC. —Frederick, MD
- $18 - $22 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Medical Receptionist (625)
Loudoun Medical Group —Leesburg, VA
- $19 - $21 an hour
- Full-time
- Bilingual
- Internal Medicine
- HIPAA
- Health savings account
- AD&D insurance
Quick Apply
20h
Tech Customer Support
Aircraft Owners and Pilots Association —Frederick, MD
- $29 - $34 an hour
- Monday to Friday
- Microsoft Outlook
- Computer Science
- Mid-level
- Wellness program
- Paid parental leave
IT Service Desk Support Specialist
Music & Arts —Frederick, MD
- $68,000 - $90,000 a year
- Email
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Frederick, MD
- $17.15 - $20.15 an hour
- Part-time
- Administrative experience
- Computer skills
- Communication skills
Medical Office Assistant - Physicians Urology Practice
Frederick Health —Frederick, MD
- $18.09 - $24.24 an hour
- Overtime
- High school diploma or GED
- Organizational skills
- Communication skills
- Disability insurance
- Dental insurance
Quick Apply
4d
Medical Office Assistant - Comprehensive Care Center - Full-time
Frederick Health —Frederick, MD
- $18.09 - $24.24 an hour
- Overtime
- 18 years or older
- Spanish
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Patient Service Representative (Part Time)
CRH Healthcare, LLC —Frederick, MD
- $17.00 - $21.50 an hour
- Part-time
- Urgent Care
- Outpatient experience
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
14d
Front Desk Receptionist - Outpatient Rehab at Frederick Health
TX Team Rehab, Inc. —Frederick, MD
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Hotel Front Desk Clerk - Residence Inn
PLAMONDON HOSPITALITY PARTNERS LLC —Frederick, MD
- $17.00 - $17.50 an hour
- Part-time
- In person
- Residential
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
9d
Front Desk Receptionist / Coordinator at the Temple Frederick a Paul Mitchell Partner School
THE TEMPLE —Frederick, MD
- $16.75 - $21.00 an hour
- Part-time
- Computer literacy
- Communication skills
- Entry level
Quick Apply
Receptionist
Law Office of Lena A Clark LLC —Frederick, MD
- $20 - $24 an hour
- Full-time
- Mid-level
- Computer skills
- Financial services
- Paid holidays
- Health insurance
Quick Apply
3d
Medical Administrator - Part-time
MYK PSYCHIATRY LLC —Frederick, MD
- $23 - $25 an hour
- Part-time
- Computer literacy
- Primary Care
- HIPAA
Quick Apply
13d
Receptionist (Part time)
Frederick Crossing —Frederick, MD
- Part-time
- Administrative experience
- High school diploma or GED
- Data entry
- Health insurance
- Life insurance
Quick Apply
Front Desk Agent
Country Inn & Suites —Frederick, MD
- From $15 an hour
- Part-time
- Customer service
- Hotel
- Food service experience
- On-the-job training
- Flexible schedule
Quick Apply
3d
Front Desk Coordinator
Arete' Health PT —Frederick, MD
- Full-time
- Clinic
- Outpatient
- Entry level
Quick Apply
Help Desk Support Analyst (Associate-Level)
Link Solutions, Inc. —Frederick, MD
- Full-time
- Office
- Windows
- Organizational skills
- Paid holidays
- Disability insurance
Service Desk Specialist - Warehouse
Oneida Technology Services —Frederick, MD
- $18 an hour
- Full-time
- Customer service
- Mid-level
- Warehouse
- Wellness program
- Paid holidays
Quick Apply
Front Desk Coordinator
Breakthrough Counseling Services —Jefferson, MD
- Part-time
- Marketing
- Entry level
Customer Service Representative (100 Onsite)
Navistar Direct Marketing —Frederick, MD
- Full-time
- Writing skills
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d

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Lighting Sales Assistant

Shepherd Electric Company, LLC. -
Frederick, MD

Quick Apply

Job Details

Full-time
$18 - $22 an hour

Qualifications

Microsoft Outlook
Phone communication
Spreadsheets
Employee relationship building
High school diploma or GED
Schedule management
Managing projects
Client interaction via phone calls

Full Job Description

Why This Role Matters
Lighting projects are not transactional. They involve drawings, specifications, manufacturer coordination, submittal packages, and customers who are counting on someone to hold it all together. The Lighting Sales Assistant is the execution engine behind that promise.

When a quote request comes in, when a submittal package needs to go out, when a manufacturer needs to be chased down for pricing — this role is the one that makes it happen. You are not in the background. You are the reason the Lighting Department can say yes with confidence and deliver on it.

How This Role Connects to Our Compass
We Keep Our Promises: Customers and the sales team count on you to follow through — on bid requests, submittal packages, and vendor timelines. When you say it will be done, it gets done. No dropped handoffs, no missed deadlines, no surprises.
We Stay Hungry: You keep learning — about products, manufacturers, and what customers actually need. You ask questions, stay curious about the industry, and look for ways to do your work faster, more accurately, and with fewer errors.
We Grow Together: You are a connector between the sales team, project management, and manufacturing partners. You build relationships that make the whole department stronger — not just your desk.
We Own It: You manage your work independently and flag issues early. When something is off — a spec discrepancy, a missed bid window, a vendor delay — you say something and help solve it. You do not wait to be asked.
We Go Above & Beyond: You anticipate what the sales team needs before they ask. Submittals go out complete. Bids come back organized. Customers notice the difference between support that is good and support that makes them want to call us again.

Key Outcomes
Organized by what matters, not just what you do.
Quote & Bid Support

Receive and review quote requests from Lighting Department customers with accuracy and urgency
Facilitate requirements gathered from drawings, job specifications, and take-offs
Administer bid requests to manufacturing partners — organized, complete, and followed up on
Return bids to the sales team on time with the information they need to close
Submittals & Order Execution
Create formal submittal packages once a sales order is received — accurate, professional, and complete
Coordinate with vendors and manufacturers to confirm product details, lead times, and delivery requirements
Track open submittals and flag delays before they become problems for the customer or project timeline

Vendor & Customer Relationships

Build and maintain working relationships with manufacturing partners that support smooth project completions
Communicate clearly with customers on order status, submittal timelines, and exceptions — without being prompted
Support the sales team in building customer confidence through reliable, responsive back-office execution

Knowledge & Team Contribution

Participate in product and manufacturer training to deepen your knowledge of lighting categories and application
Share what you learn with the team — better product knowledge makes everyone more effective
Perform all other associated tasks as assigned by the Lighting Department Manager

What Success Looks Like
After 90 days, you and your manager should both be able to point to these markers:

Quote requests are received, reviewed, and routed to manufacturers without delay or dropped handoffs
Bid responses come back organized and on time — the sales team knows they can count on you
Submittal packages go out complete and accurate; customers do not have to ask twice
Vendor relationships are active — you know who to call, and they know who you are
You are asking good questions about products and applying what you are learning
The sales team trusts you with their customers because you follow through

Who Thrives Here
This role is a strong fit if:

You follow through without being chased — once you own a task, it gets done
You can manage multiple open items at the same time without losing track of any of them
You communicate proactively — you would rather flag a problem early than let it quietly miss a deadline
You are genuinely curious about what you sell and how it works
You build relationships naturally — with vendors, with the sales team, and with customers
You take pride in the quality of your work, not just the completion of it
You want to grow — in your knowledge, your role, and your contribution to the department

Qualifications & Requirements

High school diploma or equivalent required; bachelor’s degree in business or a related field preferred
1–3 years of experience in the electrical industry preferred; lighting or wholesale distribution experience a plus
Proficiency in Microsoft Excel, Word, and Outlook; familiarity with Eclipse or similar distribution software preferred
Demonstrated ability to manage multiple tasks and projects simultaneously without loss of accuracy
Excellent written and verbal communication skills — with vendors, teammates, and customers
Self-motivated and results-focused; you do not need to be managed to stay on top of your work
Professional attitude, conduct, and phone demeanor
Ability to successfully complete pre-employment screening requirements

Compensation Details: The expected pay rate for this position is starting between $18.00-$22.00/hour, depending on experience.

Work Shift and Hours: Monday - Friday, 7:30am - 4:30pm, in office

Why should you join Shepherd Electrical Supply?

At Shepherd Electric Supply, excellence in service, pricing, and products has been our mission since 1892. As the oldest wholesale electrical distributor in the Baltimore/Washington area, we take pride in our exceptional customer service and extensive inventory.

We have a rich history of partnering with industry leaders like Siemens and Eaton, and our commitment to quality and innovation has made us a trusted name in the industry. Join our team and be a part of our legacy!

Apply now and find out what’s next for you.

Equal Opportunity Employer/Vet/Disabled

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Refine Your Search

service desk jobs in frederick, md

Lighting Sales Assistant

Medical Receptionist (625)

Tech Customer Support

IT Service Desk Support Specialist

Patient Service/Front Desk Coordinator Part Time

Medical Office Assistant - Physicians Urology Practice

Medical Office Assistant - Comprehensive Care Center - Full-time

Patient Service Representative (Part Time)

Front Desk Receptionist - Outpatient Rehab at Frederick Health

Hotel Front Desk Clerk - Residence Inn

Front Desk Receptionist / Coordinator at the Temple Frederick a Paul Mitchell Partner School

Receptionist

Medical Administrator - Part-time

Receptionist (Part time)

Front Desk Agent

Front Desk Coordinator

Help Desk Support Analyst (Associate-Level)

Service Desk Specialist - Warehouse

Front Desk Coordinator

Customer Service Representative (100 Onsite)

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