Top 1 Supply chain account coordinator Jobs in Frederick, Md

Supply Chain Account Coordinator
Your Logistics East Corp —Hagerstown, MD
- $50,000 - $55,000 a year
- Weekends as needed
- Research
- Mid-level
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
9d

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Supply Chain Account Coordinator

Your Logistics East Corp
Hagerstown, MD

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Research

Full Job Description

Pay: $50,000.00 per year

Job description:

Your Logistics Corp seeks a highly skilled, experienced Supply Chain Account Coordinator to join our team. As a Supply Chain Account Coordinator, you will specialize in providing white-glove service to our clients who are shipping D2C and B2B. The ideal candidate will have a strong background in supply chain and possess excellent analytical and problem-solving skills. If you are a hard-working professional who enjoys working with people, Your Logistics Corp is a great place to grow your career.

As a Supply Chain Account Coordinator, your responsibilities will include:

Responding to customer inquiries and requests via email and chat promptly and professionally.
Managing multiple customers as assigned, ensuring their needs are met and their inquiries are resolved.
Following outlined guidelines, escalate inquiries and requests to the appropriate department or person when necessary.
Conducting research to gather information and provide comprehensive answers to customer inquiries and requests.
Providing Key Performance Indicators (KPIs) according to the specifications requested by the customers.
Responsible for calculating the appropriate charges based on the predetermined rates or pricing structure on the work completed.

Skills:

Excellent communication, listening, and interpersonal skills to effectively collaborate with cross-functional teams.
Excellent analytical and problem-solving skills
Experience with shipping and carrier options
Proficient in Microsoft Excel
Ability to work in a warehouse environment.
Familiarity with WMS systems and practices.
Comfortable working in a high-volume role
Demonstrated ability to prioritize tasks and manage time efficiently.
Ability to adapt to changing priorities.

Qualifications:

2-3 years of customer service experience
Ability to work weekends

Disclaimer:

The job description provided is intended as a general overview of the responsibilities and requirements of the position. It is not an exhaustive list of all duties and responsibilities. The company reserves the right to modify, add, or remove duties and responsibilities as necessary. This job description does not constitute a contract of employment, and employment with the company is at will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause.

Job Type: Full-time

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Microsoft Excel: 5 years (Preferred)
Customer service: 1 year (Required)

Work Location: In person

Quick Apply

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Supply Chain Account Coordinator

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