Top 989 Work from home Jobs in Frederick, Md

AT Patient Rescheduling Rep
RadNet —Frederick, MD
- $18.21 - $20.69 an hour
- Full-time
- Remote
- Microsoft Outlook
- OSHA
- HIPAA
- Opportunities for advancement
8d
Swing, Dispatcher/Router
WM —Gaithersburg, MD
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Mentoring
- Paid training
- Employee stock purchase plan
20h
Remote Customer Service Representative
Automated Health Systems —Hagerstown, MD
- $17.17 - $18.00 an hour
- Remote
- Bilingual
- High school diploma or GED
- 1 year
- Wellness program
- Health insurance
Quick Apply
Local Dispatcher - Residential | Gaithersburg
JK Moving Services —Gaithersburg, MD
- Full-time
- Remote
- Customer service
- Mid-level
- Residential
- Profit sharing
- Health savings account
Licensed Mental Health Therapist
Headway —Germantown, MD
- Up to $121.74 an hour
- Remote
- Private practice
- LMFT
- Licensed Clinical Social Worker
Quick Apply
Licensed Mental Health Therapist
Headway —Maryland
- Up to $121.74 an hour
- Remote
- Private practice
- LMFT
- Licensed Clinical Social Worker
Quick Apply
Licensed Clinical Social Worker
Headway —Germantown, MD
- Up to $121.74 an hour
- Remote
- Private practice
- Licensed Clinical Social Worker
- Mid-level
Licensed Clinical Social Worker
Headway —Maryland
- Up to $121.74 an hour
- Remote
- Private practice
- Licensed Clinical Social Worker
- Mid-level
Licensed Mental Health Counselor
Headway —Germantown, MD
- Up to $121.74 an hour
- Remote
- Private practice
- Mid-level
- Master's degree
Licensed Mental Health Counselor
Headway —Maryland
- Up to $121.74 an hour
- Remote
- Private practice
- Mid-level
- Master's degree
Contract Software Engineer - AI Trainer
DataAnnotation —Frederick, MD
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Data Scientist - AI Trainer
DataAnnotation —Maryland
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- 3 years
- Flexible schedule
Quick Apply
Product Security Engineer - AI Trainer
DataAnnotation —Maryland
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Penetration Tester (Ethical Hacker) - AI Trainer
DataAnnotation —Maryland
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Maryland
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Epidemiologist - AI Trainer
DataAnnotation —Maryland
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Digital Forensics Examiner - AI Trainer
DataAnnotation —Maryland
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Licensed Mental Health Therapist
Charlie Health —Maryland
- $54 - $66 an hour
- Full-time
- Remote
- Mid-level
- Master's degree
- Adolescents
- Health insurance
- Dental insurance
Quick Apply
LCPC, LCSW, LGPC or LMSW in Maryland - Experience in LGBTQ+ and/or Polyamory, fully remote.
Counseling on Call —Maryland
- $60,000 - $130,000 a year
- Part-time
- Remote
- Licensed Clinical Social Worker
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Software Engineer, Agentic Coding RL Environments - AI Trainer
Surge AI —Frederick, MD
- $100 - $150 an hour
- Choose your own hours
- Remote
- Background check
- Java
- C++
Quick Apply

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AT Patient Rescheduling Rep

RadNet -
Frederick, MD

Apply Now

Job Details

Full-time
$18.21 - $20.69 an hour
8 days ago

Benefits

Opportunities for advancement

Qualifications

De-escalation techniques
Conflict de-escalation
High school diploma or GED
Customer support

Full Job Description

Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as our Patient Rescheduling Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.

JOB SUMMARY

The Patient Rescheduling Representative plays a crucial role in the patient communication process for the Authorization Team. The representative will serve as the liaison between our patients and the

Authorization Team, handling all rescheduling/cancellation calls to our patients, as well as receiving

incoming patient rescheduling inquiries. This role will require superior customer service skills, and the

ability to navigate and de-escalate challenging situations. The Patient Rescheduling Representative will be an effective communicator, providing accurate information to our patients and successfully answering their inquiries. The Patient Rescheduling Representative is part of a dynamic team that delivers an exceptional patient experience through superior customer service, empathy, and patience.

You will:

Monitor assigned rescheduling worklist and ensure patient contact within designated rescheduling time frame, utilizing all tools and required methods of communication.
Take ownership of assigned accounts, perform necessary rescheduling follow-up, and understand when the account has been worked to its furthest extent.
Review and follow rescheduling/cancellation instructions and authorization timelines, confidently relaying pertinent information to our patients, offering self-pay options and following cancellation protocols.
Ensure all incoming patient inquiries are solved for and determine when escalation is needed.
Investigate accounts requiring scheduling updates due to exam changes and appropriately reschedule appointments.

Ability to de-escalate challenging rescheduling situations with little to no guidance.
Demonstrate superior customer-service skills, empathy, and patience while adhering to rescheduling/cancellation protocols.

If You Are:

High School Diploma or equivalent required.
Bachelor’s degree in business, healthcare, or a related field preferred.
Previous experience in a phone and/or customer experience/support role preferred.
Previous experience working on authorizations or in radiology preferred.
Strong interpersonal skills.
Ability to handle inbound and outbound phone calls in the English language fluently.
Knowledge and ability to navigate office equipment (such as computer) and understand computer applications such as Word, Excel, Outlook and webchat.
Ability to scan and label documentation into a patient’s chart.

Ideal Candidate will possess:

Maintain departmental Quality Index (QI) and productivity standards.

Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
Demonstrates initiative, personal awareness, professionalism and integrity, and exercise confidentiality in all areas of performance.
Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
Follows OSHA regulations, RadNet and site protocols, policies and procedures.
Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
Follows OSHA regulations, RadNet and site protocols, policies and procedures.
Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.

Pay Range: $18.21 - $20.29 per hour

Pay Range: USD $18.57 - USD $20.69 /per hour Shift: Mornings Shift Variations: Monday-Friday, 8:00am-4:30pm

Apply Now

Refine Your Search

work from home jobs in frederick, md

AT Patient Rescheduling Rep

Swing, Dispatcher/Router

Remote Customer Service Representative

Local Dispatcher - Residential | Gaithersburg

Licensed Mental Health Therapist

Licensed Mental Health Therapist

Licensed Clinical Social Worker

Licensed Clinical Social Worker

Licensed Mental Health Counselor

Licensed Mental Health Counselor

Contract Software Engineer - AI Trainer

Senior Data Scientist - AI Trainer

Product Security Engineer - AI Trainer

Penetration Tester (Ethical Hacker) - AI Trainer

Senior Quantitative Analyst - AI Trainer

Epidemiologist - AI Trainer

Digital Forensics Examiner - AI Trainer

Licensed Mental Health Therapist

LCPC, LCSW, LGPC or LMSW in Maryland - Experience in LGBTQ+ and/or Polyamory, fully remote.

Senior Software Engineer, Agentic Coding RL Environments - AI Trainer

I want to receive the latest job alert for work from home in frederick, md

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