Top 37 Call center representative Jobs in Frederick Md

Call Center Representative
NVR, Inc —Thurmont, MD
- $47,000 - $57,000 a year
- Background check
- Microsoft Excel
- Microsoft Outlook
- Employee stock ownership plan
Radiology Call Center Representative 10:30a-7pm
The Radiology Clinic —Rockville, MD
- $22 - $24 an hour
- 8 hour shift
- Background check
- Spanish
- Mid-level
- Health savings account
- Health insurance
Quick Apply
13h
Remote Customer Service Representative
Automated Health Systems —Hagerstown, MD
- $17.17 - $18.00 an hour
- Remote
- Bilingual
- High school diploma or GED
- 1 year
- Wellness program
- Health insurance
Quick Apply
Temporary Customer Service Representative
Tim Kyle Company —Westminster, MD
- $18 an hour
- Temporary
- Computer skills
- Entry level
- Paid training
- Work from home
Quick Apply
Customer Support Coordinator
Stulz Air Technology Systems, Inc. —Frederick, MD
- $21 - $23 an hour
- On call
- Management
- High school diploma or GED
- Communication skills
Call Center Representative, Shepherdstown WV (VE260323903WV)
The Bowen Group - VEOCC —Shepherdstown, WV
- From $17.75 an hour
- Full-time
- Hybrid work
- Residential
- US work authorization
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Larry and Sons —Hagerstown, MD
- $17 - $19 an hour
- Full-time
- Pass drug screening
- Mid-level
- Criminal background check
- Paid training
- Paid holidays
Quick Apply
Client Support & Administrative Specialist - Remote
Providenceinhomecareservice —Gaithersburg, MD
- $22 - $30 an hour
- Overtime
- Bilingual
- Google Workspace
- Microsoft Outlook
- Paid training
- Paid time off
Quick Apply
4d
Patient Recruitment – Administrative Support
CBH Health LLC —Gaithersburg, MD
- $21 - $24 an hour
- Writing skills
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Automotive Business Development Representative (BDC) / Internet Sales
DARCARS Automotive Group —Rockville, MD
- Weekends as needed
- Background check
- Driver's License
- Criminal background check
- Employee discount
- Opportunities for advancement
Quick Apply
16h
Telemarketer - State Farm Agent Team Member
Jonathan Greenberg - State Farm Agent —Walkersville, MD
- $17 an hour
- Part-time
- Organizational skills
- Communication skills
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Customer Service Representative *bilingual preferred*
Family Medical Care Plan (FMCP) —Rockville, MD
- $20 - $30 an hour
- Full-time
- Bilingual
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d
Inside Sales Representative
Banner Life family of companies —Frederick, MD
- $40,000 - $110,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Telemarketer - State Farm Agent Team Member
Mike Kremer - State Farm Agent —Westminster, MD
- $16 - $20 an hour
- Part-time
- Computer literacy
- No experience needed
- Computer skills
- Flexible schedule
Quick Apply
Membership Support Professional II
HyTechPro —Germantown, MD
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Inside Sales/Client Engagement Specialist
The Bob & Ronna Group —Frederick, MD
- Weekends as needed
- Mid-level
- Office
- Real Estate License
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
CARSTAR Collision Purcellville —Purcellville, VA
- Mid-level
- Office
- High school diploma or GED
Insurance Account Representative
Christian Durand - State Farm Agency —Gaithersburg, MD
- $45,000 - $75,000 a year
- Full-time
- Computer literacy
- Office
- Communication skills
Quick Apply
Client Services Representative
Blue Ridge Veterinary Associates —Purcellville, VA
- Weekends as needed
- 18 years or older
- Computer literacy
- English
- Paid holidays
- Health insurance

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Call Center Representative

NVR, Inc -
Thurmont, MD

Apply Now

Job Details

$47,000 - $57,000 a year

Benefits

Employee stock ownership plan

Qualifications

Customer communication

Full Job Description

As a Customer Service Representative, you are responsible for the intake and administration of service requests, via electronic ticketing system, email, and telephone, which provides support to all NVR Manufacturing facilities. This involves intake, processing, timely responses, and tracking of requests, while providing a high level of customer service. The Customer Service Representative will use product and process expertise to troubleshoot requests, coordinate with other departments, respond to support requests, document issues, and elevate issues requiring specific technical expertise or follow-up.

This role is located in our Thurmont, MD plant.

Primary Responsibilities:

Manage and respond to incoming service requests from Homebuilding personnel regarding material/delivery discrepancies and requests.
Provide a high level of customer service in a fast-paced, high volume, environment and ensure responses to customers are timely, thorough, and professional.
Research each request to understand the nature and specific details of the issue in order to determine the level of response required. Prioritize requests and escalate to Supervisor or other NVR department as appropriate.
Initiate delivery of material by determining appropriate reason codes, based on request details, and accurately capture and record details of customer requests in designated tracking system(s).
Liaise with Manufacturing departments at multiple plants including Materials, Production, and Logistics, and with Homebuilding as needed to resolve issues and/or facilitate material deliveries.
Document resolutions in the appropriate tracking system(s) and share solutions, learnings, and best practices with team members.
Maintain accurate records; review and distribute applicable reports as required.

Qualifications:

Bachelor’s or Associate’s degree preferred.
2+ years of administrative experience.
Customer Service experience preferred.
Strong interpersonal and communication skills.
Must possess strong organizational and time-management skills, accuracy, and attention to detail.
Reliability and initiative to be able to work effectively in a fast-paced, professional team environment.
Results driven with the ability to adapt to changing priorities.
Willingness to learn new skills and cross train in other departments.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Life at NVR

As the parent company of Ryan Homes, NVHomes, and Heartland Homes, NVR is a Top 5 US homebuilder that has been helping families build their happily ever after since 1948. All of our roles here at NVR, whether you are in the field or in the office, allow you to make a major impact in the lives of those who are looking to achieve home ownership. Our management team is tenured and talented (nearly 80% of them promoted from within), so you will have mentors who can share their knowledge, provide career guidance and encourage your success.

Benefits at NVR

In addition to our standard benefits, all employees have ownership in NVR through our Employee Stock Ownership Plan to actively participate in NVR’s financial returns. NVR also offers a New Home Purchase Discount when purchasing one of our homes.

View more about our exceptional culture and benefits at https://www.nvrcareers.com/

We are an Equal Opportunity Employer.
Drug Testing and Background Check are required.
Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorships.

This position pays $47,000 - $57,000/year.

Apply Now

Refine Your Search

call center representative jobs in frederick md

Call Center Representative

Radiology Call Center Representative 10:30a-7pm

Remote Customer Service Representative

Temporary Customer Service Representative

Customer Support Coordinator

Call Center Representative, Shepherdstown WV (VE260323903WV)

Customer Service Representative

Client Support & Administrative Specialist - Remote

Patient Recruitment – Administrative Support

Automotive Business Development Representative (BDC) / Internet Sales

Telemarketer - State Farm Agent Team Member

Customer Service Representative bilingual preferred

Inside Sales Representative

Telemarketer - State Farm Agent Team Member

Membership Support Professional II

Inside Sales/Client Engagement Specialist

Customer Service Representative

Insurance Account Representative

Client Services Representative

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