Top 42 it service delivery manager Jobs in frederick md

Data Center Technician
Amazon Data Services, Inc. —Frederick, MD
- $27 - $48 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
- Employee assistance program
- 401(k) matching
Chief Systems Architect
Leidos —Gaithersburg, MD
- $154,050 - $278,475 a year
- Full-time
- Azure
- Doctoral degree
- System design
1d
Systems Engineering Manager
Leidos —Maryland
- $107,900 - $195,050 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Master's degree
Infrastructure Delivery Manager
Amazon Data Services, Inc. —Frederick, MD
- $78,400 - $137,300 a year
- Weekends as needed
- Computer Science
- Up to 50% travel
- Supervising experience
- AD&D insurance
- Health insurance
Cybersecurity Analyst (ISSO)
Edgewater Federal Solutions, Inc. —Germantown, MD
- $90,000 - $110,000 a year
- Full-time
- Remote
- Computer Science
- Computer literacy
- Research
- AD&D insurance
- Paid holidays
Data Center Technician
Amazon Data Services, Inc. - A19 —Frederick, MD
- $27 - $48 an hour
- 8 hour shift
- Computer Science
- Up to 50% travel
- Mid-level
- Employee assistance program
- 401(k) matching
Data Center Manager, Nights
Amazon Data Services, Inc. —Frederick, MD
- $78,400 - $137,300 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
- AD&D insurance
- Health insurance
Product Analyst
Banner Life family of companies —Frederick, MD
- $93,200 - $128,075 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Paid holidays
- Health insurance
DCO Tech, AWS Infrastructure Services
Amazon Data Services, Inc. - A19 —Frederick, MD
- $27 - $48 an hour
- 8 hour shift
- Up to 50% travel
- Mid-level
- High school diploma or GED
- Employee assistance program
- 401(k) matching
4d
Senior Telecom Engineer
Banner Life family of companies —Frederick, MD
- $127,500 - $175,350 a year
- Full-time
- 7 years
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Embedded Software Engineer IV
Wabtec —Germantown, MD
- $91,100 - $129,800 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Pass drug screening
Quick Apply
NW Deployment Build Mgr I, GND - DCC Communities
Amazon Web Services, Inc. —Frederick, MD
- $78,400 - $137,300 a year
- Full-time
- Maintenance
- Bachelor's degree
- Mentoring
- AD&D insurance
- Health insurance
10d
Service Delivery Manager
designDATA —Gaithersburg, MD
- Full-time
- Mid-level
- Office
- 3 years
Lead Product Manager, Legal Technology, OCLO
Financial Industry Regulatory Authority, Inc. —Rockville, MD
- $111,400 - $242,600 a year
- Extended hours
- Hybrid work
- 3 years
- Finance
- Bachelor's degree
- Paid jury duty
- Commuter assistance
Quick Apply
Product Owner - Q2 + MANTL
Capital Bank, N.A. —Rockville, MD
- $100,000 - $140,000 a year
- Hybrid work
- Microsoft Excel
- Finance
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
Associate Director, Product Management - Legal
Financial Industry Regulatory Authority, Inc. —Rockville, MD
- $114,200 - $248,700 a year
- Extended hours
- Hybrid work
- Marketing
- Office
- Supervising experience
- Paid jury duty
- Commuter assistance
Quick Apply
AI Platform Engineer
X energy LLC —Rockville, MD
- $150,000 - $183,000 a year
- Full-time
- Hybrid work
- Computer Science
- System design
- Office
- Disability insurance
- Health insurance
Lead Systems Administrator/Engineer - Mac Systems
Financial Industry Regulatory Authority, Inc. —Rockville, MD
- $114,200 - $248,700 a year
- Extended hours
- Hybrid work
- Computer science
- 7 years
- Computer Science
- Paid jury duty
- Commuter assistance
Quick Apply
Senior Manager, Business Systems
Forterra —Clarksburg, MD
- $0 a year
- Full-time
- Hybrid work
- System design
- Mentoring
- Senior level
- Paid parental leave
- Health savings account
Program Manager
Koniag Government Services —Leesburg, VA
- Full-time
- Computer Science
- Office
- 3 years
- Paid holidays
- Health insurance
10d

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Data Center Technician

Amazon Data Services, Inc. -
Frederick, MD

Apply Now

Job Details

Full-time
$27 - $48 an hour

Benefits

Employee assistance program
401(k) matching

Qualifications

Customer communication
Hardware maintenance
Equipment troubleshooting
High school diploma or GED
Driver's License
Computer hardware
Hardware diagnostics

Full Job Description

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. This position requires the successful candidate report to a site location.

Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position may involve participation in an primary responder rotation, which includes monitoring the data center infrastructure, coordinating response to operational incidents, and partnering with other teams to rapidly resolve issues that impact service availability. Primary responder responsibilities may require evening, weekend, holiday, and/or night work to ensure our global data centers are operating at the highest levels of reliability for our customers. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.

All physical requirements are expected with reasonable accommodations:

Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
Working in cramped and/or elevated and/or noisy environments
Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation

NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.

NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).

Key job responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to train and onboard new team members

SECTION: A day in the life
As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you:

Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
Solve problems at their root and step back to understand the broader context
Maintain service level agreements through the implementation of proactive issue detection and reporting

Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
Solve problems at their root and step back to understand the broader context
Maintain service level agreements through the implementation of proactive issue detection and reporting

You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided.

About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

2+ years of computer hardware troubleshooting and repair experience
1+ years of computer networking experience
High school or equivalent diploma

PREFERRED QUALIFICATIONS

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, MD, Frederick - 27.00 - 48.00 USD hourly

Apply Now

Refine Your Search

it service delivery manager jobs in frederick md

Data Center Technician

Chief Systems Architect

Systems Engineering Manager

Infrastructure Delivery Manager

Cybersecurity Analyst (ISSO)

Data Center Technician

Data Center Manager, Nights

Product Analyst

DCO Tech, AWS Infrastructure Services

Senior Telecom Engineer

Embedded Software Engineer IV

NW Deployment Build Mgr I, GND - DCC Communities

Service Delivery Manager

Lead Product Manager, Legal Technology, OCLO

Product Owner - Q2 + MANTL

Associate Director, Product Management - Legal

AI Platform Engineer

Lead Systems Administrator/Engineer - Mac Systems

Senior Manager, Business Systems

Program Manager

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