Top 5 it service desk manager Jobs in frederick md

Manager Information Technology - Full-time with Benefits
Frederick Health Hospital, Inc. —Frederick, MD
- $114,462.40 - $172,640.00 a year
- Overtime
- Bachelor of Science
- Mid-level
- 3 years
- Disability insurance
- Health insurance
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Innovative Incorporated —Hagerstown, MD
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- 1 year
- Commercial
- Disability insurance
- Health insurance
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Manager Information Technology - Full-time with Benefits

Frederick Health Hospital, Inc. -
Frederick, MD

Quick Apply

Job Details

Part-time | Full-time
$114,462.40 - $172,640.00 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Financial planning services
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)
Life insurance

Qualifications

Performance management
Health information interoperability
Technology management
Desktop applications
Managing projects
Storage management (system administration)
Productivity software
Healthcare IT virtualization
Cross-functional communication
Operational budget management
Organizational budget management
Managing tech infrastructure teams

Full Job Description

Under the general direction of the Director of IT, the Manager Information Technology provides technical oversight and management of technical services teams including staff responsible for server operations, data center operations, desktop support, Lan/Wan infrastructure, help desk, and telecommunications. Works collaboratively with Application and Support Services Managers to implement and support the networking infrastructure, virtual systems, VOIP systems, storage network environments, desktop environment, help desk, and ensure a high level of customer satisfaction.

Supports, and is responsible for incorporating into job performance, the Frederick Health (FH) mission, vision, core values and customer service philosophy and adheres to the FH Compliance Program, including following all regulatory requirements and the FH Standards of Behavior.

Example of Essential Functions:

Managerial support for all Information Technologies to promote excellent patient care in an environment that continuously evolves.

Required Knowledge, Skills and Abilities:

Excellent verbal and written communication skills to deliver information across and within varying departments.
Experience and proven success with managing multiple projects with varying scopes.
Knowledge of Microsoft Server environments, including VMware, Active directory, Microsoft 365, Storage Area Networks, Intra/Internet environments.
Experience managing mid to large scale system installations essential.
Ability to identify and implement Quality Improvement measures and initiatives.
Demonstrated ability to deliver services that result in high customer satisfaction.
Ability to execute multi-Platform Integrated Solutions (HL7 Standards)
Proficiency with Microsoft 365 applications.

Minimum Education, Training, and Experience Required:

Healthcare background preferred but not essential.
BS/BA or equivalent Healthcare Technology related experience
Familiarity and knowledge of Applications utilized in a healthcare setting.
Minimum of 3-5 years management experience to include staff performance and operating budget responsibilities.

Caring for you as you care for the CommUNITY
Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program.

Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable.

Salary Range: $114,462.40 - $172,640

Experience

Required

3 - 5 years: Management experience to include staff performance and operating budget responsibilities

Education

Preferred

Bachelors or better in Health Information Technology or related field

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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it service desk manager jobs in frederick md

Manager Information Technology - Full-time with Benefits

Systems Technician

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