Top 1 Night auditor Jobs in Frederick Md

Hotel Night Auditor
Hampton Inn Frederick —Frederick, MD
- $18 - $21 an hour
- Part-time
- Mid-level
- In-person
- Resort
- Paid time off
- Employee discount
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12d

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Part Time Guest Service Representative
Hilton Garden Inn - Frederick —Frederick, MD
The Guest Service Representative (GSR) embodies the property’s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional…
$16 - $17 an hour
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Front Desk Agent
Country Inn & Suites —Frederick, MD
Answer phone calls and take messages in a professional manner; return calls when available. You will be responsible for all aspects of guest stay, such as…
From $15 an hour
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7d

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Night Auditor
Sheraton Suits —Columbus, OH
The Night Auditor is responsible for overnight front desk operations, ensuring accuracy in daily financial reporting, guest check-ins/outs, and maintaining the…
$18 - $19 an hour
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4d
Night Auditor Full-time, 11pm - 7am, Sun- Thurs
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
Check in guests, answer phones and take reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting…
$16 - $18 an hour
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Hotel Night Auditor

Hampton Inn Frederick -
Frederick, MD

Quick Apply

Job Details

Part-time | Full-time
$18 - $21 an hour
12 days ago

Benefits

Paid time off
Employee discount
Flexible schedule

Qualifications

Resort experience
Multilingual
Night audit
Attention to detail
OPERA

Full Job Description

Job Summary

Join our dynamic hospitality team as a Hotel Night Auditor, where you will be the vital link between guests and our hotel’s seamless overnight operations. Your energetic and detail-oriented approach will ensure that guest check-ins, check-outs, and inquiries are handled efficiently while maintaining the highest standards of customer service. As the night-time guardian of our property, you will oversee nightly financial reconciliations, uphold hotel policies, and respond promptly to guest needs, all while creating a welcoming and secure environment for every visitor. This role is perfect for someone passionate about hospitality management who thrives in a lively, fast-paced setting and enjoys working overnight shifts.

Responsibilities

Conduct nightly audits of front desk transactions, ensuring accuracy in billing and financial records using property management systems such as PEP, OPERA or similar platforms.
Manage guest check-ins and check-outs with professionalism, utilizing multilingual or bilingual skills to assist diverse clientele effectively.
Respond promptly to guest requests, inquiries, and complaints via phone or in person, providing exceptional customer service and problem-solving solutions.
Maintain security protocols by monitoring CCTV surveillance, conducting safety inspections, and following hotel emergency procedures to ensure guest and staff safety during overnight hours.
Prepare detailed shift reports, incident logs, and audit documentation to ensure smooth handovers to morning staff.
Handle reservations, modifications, cancellations, and special requests using hospitality reservation systems with efficiency and accuracy.
Support guest relations by providing information about hotel amenities, local attractions, and services to enhance overall guest experience.

Skills

Strong background in hospitality management with experience in front desk operations and hotel management systems such as OPERA or equivalent PMS platforms.
Excellent customer service skills with a focus on phone etiquette, client communication, and guest relations.
Multilingual or bilingual abilities are highly preferred to assist a diverse range of guests effectively.
Knowledge of hotel emergency procedures and safety protocols to respond confidently during incidents or crises.
Proficiency in hospitality reservation systems and property management software for seamless nightly operations.
Exceptional problem-solving skills with the ability to handle customer service issues swiftly and professionally.
Experience working in resort environments or hotels with extensive guest interaction is a plus.

This position offers an exciting opportunity to be an integral part of a vibrant hospitality environment where your energy and dedication will directly impact guest satisfaction. We value proactive team members who are eager to contribute their skills in a lively setting dedicated to delivering memorable experiences around the clock.

Pay: $18.00 - $21.00 per hour

Expected hours: 40.0 per week

Benefits:

Employee discount
Flexible schedule
Paid time off

Work Location: In person

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Hotel Night Auditor

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