Top 15 Reservation agent Jobs in Frederick Md

Guest Service Agent
Visitation Hotel Frederick, a Tribute Portfolio Hotel —Frederick, MD
- From $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
14d
Reservation Manager-2
U-Haul —Frederick, MD
- $17 - $19 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Time management
- Paid holidays
- Health insurance
Host
Hersha Hospitality Management, LP —Frederick, MD
- $15 - $17 an hour
- Weekends as needed
- High school diploma or GED
- Restaurant
- Entry level
Host
Visitation Hotel Frederick, a Tribute Portfolio Hotel —Frederick, MD
- $15 - $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Restaurant
Hotel Front Desk Agent
Hotel Frederick —Frederick, MD
- $16 - $17 an hour
- Part-time
- Customer service
- Hotel
- Computer skills
Quick Apply
4d
Guest Service Agent
TOWN CENTER HOTELS INC —Germantown, MD
- $17.00 - $17.50 an hour
- Full-time
- Hotel
- Accounting
- Marketing
Quick Apply
Guest Service Agent
MCC HOSPITALITY LLC —Gaithersburg, MD
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Night Auditor
Sheraton Rockville —Rockville, MD
- $19.00 - $19.50 an hour
- Overnight shift
- Computer literacy
- Mid-level
- Hotel
- Employee discount
Reservation Sales Agent
Lansdowne Resort —Leesburg, VA
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Quick Apply
Front Desk Hotel Agent FT/PT
Holiday Inn Express & Suites Brunswick MD —Brunswick, MD
- $15 - $16 an hour
- Part-time
- Customer service
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate
Bowman Hospitality —Hagerstown, MD
- $16 - $18 an hour
- Part-time
- Background check
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
10d
Front Desk Agent - Day/Evening Shifts Only, No Nights
Quality Inn Harpers Ferry —Harpers Ferry, WV
- $2,080 - $2,500 a month
- Part-time
- Customer service
- Writing skills
- Hotel
- Free parking
- Health insurance
Quick Apply
Front Desk Agent (3pm-11pm)
Home2 Suites by Hilton Leesburg —Leesburg, VA
- From $17 an hour
- Full-time
- Hotel
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Associate
Country Inns & Suites —Hagerstown, MD
- $15.00 - $15.25 an hour
- Full-time
- Hotel
- US work authorization
- Organizational skills
Quick Apply
3d

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Reservation Manager-2
U-Haul —Frederick, MD
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Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). Attend all hotel required meetings and trainings.
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reservation agent jobs near frederick md

Guest Service Agent

Visitation Hotel Frederick, a Tribute Portfolio Hotel
Frederick, MD

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Job Details

Full-time
From $19 an hour
14 days ago

Benefits

Wellness program
Commuter assistance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Financial audits
Safety data sheets (SDS)
Hotel and accommodations payment processing
Serving clients
Phone communication
Payment processing
Greeting customers
Customer satisfaction tracking
Hotel and accommodations guest luggage handling
Answering guest questions
High school diploma or GED
Hotel room assignment management
Making change
Financial record maintenance
Property management systems (PMS)
Handling customer service requests
Safety equipment
Telephone systems
Hotel and accommodations guest complaints handling
Safety standard operating procedures
Bookkeeping
Entry level

Full Job Description

Overview:

Opportunity: Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Your Focus

Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.

Your Background and Skill

High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

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Refine Your Search

reservation agent jobs in frederick md

Guest Service Agent

Reservation Manager-2

Host

Host

Hotel Front Desk Agent

Guest Service Agent

Guest Service Agent

Night Auditor

Reservation Sales Agent

Front Desk Hotel Agent FT/PT

Front Desk Associate

Front Desk Agent - Day/Evening Shifts Only, No Nights

Front Desk Agent (3pm-11pm)

Hotel Front Desk Associate

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