Top 2499 Team leader Jobs in Frederick Md

Customer Service Manager
Monument Metals —Frederick, MD
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Supervising experience
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1137)
Target —Frederick, MD
- $17.50 - $26.25 an hour
- Part-time
- Entry level
- Flexible schedule
Retail Sales Associate Part Time
PetSmart —Frederick, MD
- $15.00 - $24.75 an hour
- Part-time
- 18 years or older
- Maintenance
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Cashier Part Time
Goodwill of Central & Northern Arizona —Frederick, MD
- From $15.15 an hour
- Part-time
- Background check
- Merchandising
- Pass drug screening
- Paid holidays
- Health insurance
7d
Physical Therapist
Frederick Crossing —Frederick, MD
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Physical Therapy License
- Health insurance
- 401(k)
Quick Apply
Sr Cloud Engineer (Hybrid Cloud with GCP) - 5 days onsite Local Candidates
Myssa Solutions —Germantown, MD
- $70 - $80 an hour
- Contract
- Continuous improvement
- Mentoring
- Scripting
Quick Apply
7h
Marketing and Sales Coordinator
The Daston Corporation —Leesburg, VA
- $49,949.27 - $65,000.00 a year
- Full-time
- Google Workspace
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Speech Language Pathologist (SLP) PRN
Frederick Crossing —Frederick, MD
- $55 an hour
- Part-time
- Skilled nursing facility
- Mid-level
- Master's degree
- Health insurance
- 401(k)
Quick Apply
Clinical Supervisor/BCBA - Leesburg, VA
Helping Hands Family —Leesburg, VA
- $100,000 - $110,000 a year
- Background check
- Clinic
- Supervising experience
- Continuing education credits
- Health insurance
Quick Apply
LPN (Licensed Practical Nurse)
Frederick Crossing —Frederick, MD
- CPR Certification
- Nursing
- RN License
- Health insurance
- 401(k)
Quick Apply
Inside Sales Representative
The Daston Corporation —Leesburg, VA
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- CRM software
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Part-Time Math Tutor
Saga Education —Hagerstown, MD
- $21 an hour
- Part-time
- Background check
- Classroom
- 18 years or older
- Paid training
- Wellness program
HVAC Lead Installer
F.H. Furr —Hagerstown, MD
- $75,000 - $100,000 a year
- Full-time
- Background check
- Customer service
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
HVAC Lead Installer
F.H. Furr —Frederick, MD
- $75,000 - $100,000 a year
- Full-time
- Background check
- Customer service
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
HVAC Lead Installer
F.H. Furr —Brunswick, MD
- $70,000 - $150,000 a year
- Full-time
- Background check
- Customer service
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Registered Nurse (RN) Unit Supervisor - Emergency
Inova Health System —Leesburg, VA
- $46.00 - $76.25 an hour
- 12 hour shift
- Background check
- Nursing
- RN License
- Wellness program
- Paid parental leave
Quick Apply
Radiation Therapist
Medcadre Inc —Leesburg, VA
- $2,700 - $2,805 a week
- 8 hour shift
- Patient monitoring
- BLS Certification
- Mid-level
- Health insurance
- Flexible schedule
Quick Apply
3d
Nuclear Medicine Technologist PET/CT
CDL NUCLEAR TECHNOLOGIES LLC —Frederick, MD
- Part-time
- CPR Certification
- OSHA
- BLS Certification
- 401(k) matching
- Opportunities for advancement
Quick Apply
Practice Manager - Surgical
Maryland Oncology —Rockville, MD
- $76,187.90 - $117,212.16 a year
- Full-time
- Background check
- 7 years
- Surgery
- Continuing education credits
- Health savings account
Quick Apply
Maintenance Planner
Rust-Oleum —Williamsport, MD
- $51,000 - $68,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Paid holidays
- Health insurance
Quick Apply

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team leader jobs near frederick md

Customer Service Manager

Monument Metals
Frederick, MD

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Teamwork
Interpersonal skills
Managing teams in a customer support role
Spreadsheets
Coaching
Workplace dispute resolution
Incident Escalation
Managing clients in a customer support role
Team development
Supervising experience
Attention to detail
Organizational skills
Team motivation (leadership skill)
Team building

Full Job Description

Monument Metals is a fast-growing national precious metals dealer known for competitive pricing, exceptional customer service, and a strong reputation built on trust, transparency, and customer confidence. We serve investors and collectors nationwide and are committed to delivering a best-in-class customer experience in a high-trust industry.

We are seeking an experienced Customer Service Manager / Team Lead to help lead our growing customer service operation.

This is a hands-on leadership role ideal for someone who has experience supervising or leading teams in a call center, customer service, contact center, or high-volume customer support environment.

The right candidate is a strong people leader who enjoys coaching teams, improving processes, driving accountability, and helping elevate customer experience performance as our company continues to grow.

Key Responsibilities

Team Leadership & Supervision

Supervise, coach, and support a growing customer service team in a fast-paced environment
Lead daily customer service operations, helping ensure strong responsiveness, professionalism, and service quality
Monitor team performance, productivity, customer interactions, and operational KPIs
Provide ongoing coaching, feedback, and performance support to team members
Assist with onboarding, training, and development of new customer service representatives
Help foster a high-accountability, customer-first team culture
Support escalated customer issues and coach team members through complex situations

Customer Service & Operations

Respond to customer inquiries via phone, email, and in-person interactions when needed
Assist customers with orders, shipping questions, product inquiries, account support, scheduling, and order-related concerns
Review escalated customer cases and resolve issues with professionalism and strong problem-solving skills
Help maintain high standards for communication quality, response times, and customer satisfaction
Monitor operational workflows including refunds, reshipments, shipping claims, and customer issue resolution
Assist in reviewing and verifying suspicious orders
Partner cross-functionally with operations, shipping, ecommerce, and sales teams to improve customer experience and operational efficiency
Identify opportunities for process improvements, workflow optimization, and stronger team performance

Qualifications

Required

3–5 years of customer service leadership, team lead, supervisor, or management experience
Previous experience leading or supervising teams in a call center, contact center, customer support, or high-volume customer service environment
Strong coaching, leadership, and employee development skills
Strong conflict resolution, escalation handling, and problem-solving abilities
Excellent communication, organizational, and interpersonal skills
Comfortable working with customer service software, spreadsheets, reporting tools, and operational systems
Ability to remain calm, organized, and solutions-focused in fast-paced situations

Preferred:

Experience in ecommerce, financial services, logistics, retail operations, or other high-trust customer environments
Experience with call quality monitoring, team performance metrics, SLAs, or operational reporting
Associate’s or Bachelor’s degree preferred

What We’re Looking For

The ideal candidate is:

A strong people leader and coach
Comfortable managing priorities in a fast-paced environment
Process-driven and operationally minded
Customer-focused but also performance-oriented
Highly organized, dependable, and proactive
Comfortable holding teams accountable while creating a positive team culture
Excited by the opportunity to help build and improve a growing customer service operation

Why Join Monument Metals?

Be part of a fast-growing company in a stable, high-demand industry
Opportunity to help shape and improve customer service operations
Work closely with leadership in a growing organization
Long-term career growth and advancement opportunities
Competitive salary + benefits package

If you’re a proactive professional who takes pride in delivering excellent customer service, we’d love to hear from you!

Apply today and be a part of a team that values trust, efficiency, and customer satisfaction.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

team leader jobs in frederick md

Customer Service Manager

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1137)

Retail Sales Associate Part Time

Cashier Part Time

Physical Therapist

Sr Cloud Engineer (Hybrid Cloud with GCP) - 5 days onsite Local Candidates

Marketing and Sales Coordinator

Speech Language Pathologist (SLP) PRN

Clinical Supervisor/BCBA - Leesburg, VA

LPN (Licensed Practical Nurse)

Inside Sales Representative

Part-Time Math Tutor

HVAC Lead Installer

HVAC Lead Installer

HVAC Lead Installer

Registered Nurse (RN) Unit Supervisor - Emergency

Radiation Therapist

Nuclear Medicine Technologist PET/CT

Practice Manager - Surgical

Maintenance Planner

I want to receive the latest job alert for team leader in frederick md

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