Top 117 Customer relations representative Jobs in Freehold, Nj

Ocean Import CSR
De Well Container Shipping Inc. —Somerset, NJ
- From $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
6d
Human Resources Coordinator - Workers' Comp
EDEN AUTISM SERVICES INC —Princeton, NJ
- $49,200 - $64,000 a year
- Full-time
- Background check
- Microsoft Outlook
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Resident Experience Manager - The Meadows Graduate Housing
American Campus Communities —Princeton, NJ
- $48,000 a year
- Full-time
- Mid-level
- Office
- Residential
- Paid parental leave
- Health savings account
Quick Apply
Bilingual Perishable Sales Specialist - Produce
C&S Wholesale Grocers —Edison, NJ
- $60,330 - $78,530 a year
- Full-time
- Hybrid work
- Spanish
- Writing skills
- Merchandising
- Wellness program
- Health savings account
Quick Apply
Hyper Wellness Representative
Restore Hyper Wellness - RHWM034 —Lawrenceville, NJ
- $17 - $20 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- 1 year
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Ed Hocker - State Farm Agent —Freehold, NJ
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Camille Kiste - State Farm Agent —Eatontown, NJ
- $25 - $30 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Assistant Property Manager
Pennrose —Old Bridge, NJ
- $25 - $26 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
6d
Operations Manager
Minuteman Security Technologies Inc —Edison, NJ
- $85,600 - $141,700 a year
- Full-time
- PMP
- Master's degree
- Business development
- Paid holidays
Customer Relations Representative - State Farm Agent Team Member
Ryan Salonia - State Farm Agent —Township of Howell, NJ
- $30,000 - $45,000 a year
- Full-time
- Spanish
- Sales
- Office
- Paid time off
- Opportunities for advancement
Quick Apply
Assistant Director of HR Administration, Initiatives, and Programming
Rutgers University —New Brunswick, NJ
- $94,492 a year
- Full-time
- 5 years
- Research
- Office
- Paid holidays
- Dental insurance
Vendor Management Analyst - Hybrid
NJM Insurance Group —Trenton, NJ
- $100,402 - $116,574 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Disability insurance
Field Property Claims Adjuster: Princeton, NJ
Farmers Insurance Group —New Brunswick, NJ
- $23.22 - $47.07 an hour
- Background check
- Microsoft Outlook
- Customer service
- Paid training
- Paid parental leave
Customer Relations Representative - State Farm Agent Team Member
Alexa Santana - State Farm Agent —Rahway, NJ
- $42,000 - $60,000 a year
- Full-time
- Spanish
- Sales
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Insurance Account Representative - State Farm Agent Team Member
Rick Duran - State Farm Agent —Marlboro, NJ
- $50,000 - $150,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Registry Division Manager
Middlesex County —New Brunswick, NJ
- $65,000 - $85,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Office
- Health insurance
- Dental insurance
7d
Customer Care Representative
Jim Curley Buick GMC (Keyport) —Lakewood, NJ
- $750 - $1,500 a week
- Full-time
- Dealership
- Communication skills
- Entry level
Quick Apply
Digital Account Executive
Beasley Media Group —Belmar, NJ
- Full-time
- Research
- Mid-level
- Leadership
Quick Apply
Practice Manager
Penn Medicine —Plainsboro, NJ
- $57,886.40 - $96,491.20 a year
- Full-time
- HIPAA
- Research
- High school diploma or GED
- Tuition reimbursement
Quick Apply
Consignment Concierge
The RealReal —Perth Amboy, NJ
- $20.20 - $25.99 an hour
- Full-time
- Mid-level
- 2 years
- Communication skills
- Paid parental leave
- Employee stock purchase plan
Quick Apply
10d

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Ocean Import CSR

De Well Container Shipping Inc.
Somerset, NJ

Quick Apply

Job Details

Full-time
From $20 an hour
6 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Teamwork
Interpersonal skills
Logistics
Bachelor's degree
Attention to detail
Organizational skills
NVOCC
Freight

Full Job Description

We are seeking a dynamic and innovative . This key position will be based in our Corporate (HQ) office located in Somerset, NJ reporting to the E-Commerce Manager/CSR manager. The will be responsible for the daily management of door to door shipments by ocean. The duties include providing quotes, making booking with carriers, coordinating pick up and deliveries, customs clearance, and handling other facets of international shipping.

_____________________________________________________________________________________

PRIMARY DUTIES & RESPONSIBILITIES

· Handle import shipment from start to finish, including but not limited to coordinate door-to-door deliveries, (FCL/LCL) with dispatch, truckers, shipment tracking, custom releases with Brokers in a timely manner

· Pricing/Quoting experience for all modes (ocean, rail, LCL, FCL, ground)

· Work with ocean carriers & co-loaders on global rate negotiations

· Managing and tracking multiple customers and their containers which include:

· Daily status updates to customers

· Troubleshooting

· Correspond via email with Overseas Agents, steam ship & airlines, customers

· Coordinating and communicating with outside vendors

· Reconcile import files and accurate data input of import files in company computer systems

· Follow-up and finalize all import shipments with appropriate party

· Recommend potential products or services to customers

· Using a nationwide tracing system, trace every pending container. Monitor the on-water transit& once arrived the US, the rail movement of each FCL/LCL shipment

· Gather the information to prepare arrival notices with info from the origin & carriers, provide info to either our brokerage team or outside broker for customs clearance

· Upon clearance, work with CFS or Steamship to clear any originals docs requirements and/or payments

· Keep customers in constant communication with important milestones and if needed resolve any issues to insure smooth service

· Track and Trace Inbound Ocean shipments

· Ensure timely delivery of cargo to customer

· Process documents and issue arrival notices timely and accurately

· Ability to work with demanding deadlines from customers

· Billing final charges out to appropriate parties to close out and complete file in a timely manner

QUALIFICATIONS

Technical

· Windows Operating System - Excel/Outlook

· Advanced computer knowledge/proficiency (Outlook, Microsoft Word, Excel, PowerPoint)

· Cargowise one knowledge – PREFERRED

Business

· Bachelor’s degree in Business, Supply Chain or a related field – PREFERRED

· Bi-lingual in mandarin will be useful with majority of customers being from China, but not required.

· Minimum of two (2) years’ experience with NVOCC/Freight Forwarding industry – PREFERRED

· Thorough understanding of ocean shipment documentation process, - PLUS

· Possess excellent data entry skills and customer service skills with the ability

· Demonstrated critical thinking, using logic and reasoning to identify strengths, weaknesses, opportunities and risks, and identifying alternative solutions or approaches

· Proven ability to handle confidential information with discretion

· Ability to multi-task and work independently

· Experience with tariff sheets and rate contract

Human Relations

· Self-motivated, with an ability to self-manage

· Strong interpersonal/communication skills

BENEFITS

· 401(k)

· 401(k) matching

· Dental insurance

· Health insurance

· Paid time off

· Referral program

· Vision insurance

_____________________________________________________________________________________

EXPERIENCE

· Ocean Imports: 2 years (Preferred)

· Logistics Customer Service: 2 years (Preferred)

· NVOCC: 2 years (Preferred)

· Customer service: 2 years (Preferred)

· Ocean Freight with an NVOCC/Freight Forwarder: 2 years (Preferred)

_____________________________________________________________________________________

LANGUAGE

· Mandarin (Preferred)

_____________________________________________________________________________________

ABILITY TO RELOCATE:

· Somerset, NJ 08873 (Required)

· Work Location: In person

_____________________________________________________________________________________

PHYSICAL REQUIREMENTS:

(The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

· Regularly required to walk, sit and stand for prolonged periods of time.

· Ability to reach with arms and hands; bend, kneel, crouch and/or crawl as well as the ability to see and hear.

· Ability to sit for long periods of time.

· Ability to move about in office and warehouse floor.

_____________________________________________________________________________________

WORK ENVIRONMENT

· The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. The noise level in the work environment is typical of that of a warehouse. Incumbent may encounter frequent interruptions throughout the work day.

· The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds.

· The incumbent typically works in an warehouse environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of a warehouse. Incumbent may encounter frequent interruptions throughout the work day.

· The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 40 pounds.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

_____________________________________________________________________________________

ADDITIONAL KNOWLEDGE, SKILLS, ABLITIES, AND PERSONAL ATTRIBUTES

· Ability to communicate effectively with co-workers and management

· Business acumen in supply chain business verticals

· Strong sound knowledge of Human Resources skills

· Demonstrated team player qualities

· Demonstrated ability to communicate effectively at all levels of the organization including the hourly workforce, first line supervision, senior management, as well as vendors.

· Understanding and support of company policies and procedures.

· Ability to read and interpret documents such as contracts, agreements, and procedure manuals as well as speak effectively before groups of customers and employees of the organization.

· Detail oriented and strong organizational skills; solid analytical ability.

· Strong computer knowledge/proficiency (Microsoft Word, Excel, PowerPoint)

· Energetic, with a positive attitude

· Self-confident and willing to take responsibility

· Role models the De Well Values, including the values which underpin how we achieve our goals:

▪ Customer Oriented ▪ Humility ▪ Entrepreneurial culture ▪ Teamwork ▪ Integrity ▪ Innovative ▪ Play to Win

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Walk me through the ocean import process from origin to final delivery.

Please explain the difference between demurrage and per diem (detention).

Experience:

Freight Forwarding: 2 years (Required)
Ocean Imports: 2 years (Required)
Logistics Customer Service: 2 years (Required)
NVOCC: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer relations representative jobs in freehold, nj

Ocean Import CSR

Human Resources Coordinator - Workers' Comp

Resident Experience Manager - The Meadows Graduate Housing

Bilingual Perishable Sales Specialist - Produce

Hyper Wellness Representative

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Assistant Property Manager

Operations Manager

Customer Relations Representative - State Farm Agent Team Member

Assistant Director of HR Administration, Initiatives, and Programming

Vendor Management Analyst - Hybrid

Field Property Claims Adjuster: Princeton, NJ

Customer Relations Representative - State Farm Agent Team Member

Insurance Account Representative - State Farm Agent Team Member

Registry Division Manager

Customer Care Representative

Digital Account Executive

Practice Manager

Consignment Concierge

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