Top 4997 Director of customer success Jobs in Freelance

Director of Client Success (Fully Remote, US only)
Markage —Remote
- $115,000 - $140,000 a year
- Full-time
- Remote
- English
- US work authorization
- Senior level
- Health insurance
- Dental insurance
Quick Apply
1d
VP of Client Services (Work Remotely Anywhere in the U.S.)
Businessolver —Remote
- $150,000 - $215,000 a year
- Full-time
- Remote
- 8 years
- Analysis skills
- Bachelor's degree
Director of Communications
Onebrief —Remote
- $205,000 - $235,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- 10 years
- Health insurance
- Dental insurance
Director of Partner Experience
inquirED —Remote
- $136,950 - $166,000 a year
- Full-time
- Remote
- School experience
- 5 years
- Children
- Health insurance
- Paid time off
Quick Apply
Director of Customer Success Management
Owner.com —Remote
- $190,000 - $210,000 a year
- Full-time
- Remote
- 3 years
- Continuous improvement
- Recruiting
- Health insurance
Director, Strategic Programs
Lone Wolf Technologies —Remote
- $150,000 - $168,000 a year
- Full-time
- Remote
- Finance
- 8 years
- Analysis skills
Quick Apply
Director, Customer Success & Support
Lumivero —Remote
- $150,000 - $175,000 a year
- Full-time
- Remote
- 6 years
- Supervising experience
- Bachelor's degree
- Health insurance
- Dental insurance
13d
VP of Client Services (Work Remotely Anywhere in the U.S.)
Businessolver, Inc. —Remote
- $150,000 - $215,000 a year
- Remote
- 8 years
- Analysis skills
- Bachelor's degree
Director of Customer Service
AppJaxx —Remote
- Full-time
- Remote
- Management
- Mentoring
- Senior level
Quick Apply
Director of Customer Success
Movn Health —Remote
- $140,000 - $180,000 a year
- Full-time
- Up to 50% travel
- Bachelor's degree
- Team management
- Travel reimbursement
- Health insurance
Quick Apply
Senior Director, Customer Success
Housecall Pro —Remote
- $135,000 - $150,000 a year
- Remote
- Bachelor's degree
- Mentoring
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Director, Resource Planning
PlayStation Global —Remote
- $214,800 - $322,200 a year
- Remote
- Analysis skills
- Criminal background check
- Fair chance
Quick Apply
Senior Director of Customer Success
Guardian Recovery Network Holdings —Remote
- $190,000 - $200,000 a year
- Full-time
- 8 years
- Senior level
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Director, Accounts Management
Affirm —Remote
- $243,750 - $318,750 a year
- Remote
- 11+ years
- Fair chance
- Senior level
- Employee stock purchase plan
- Health insurance
Director, Platform Accounts Management
Affirm —Remote
- $243,750 - $318,750 a year
- Remote
- 11+ years
- Fair chance
- Senior level
- Employee stock purchase plan
- Health insurance
Director, Customer Success
NRC Health —Remote
- $120,000 - $162,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid time off
Manager, Customer Success
Propelus —Remote
- $110,000 - $130,000 a year
- Full-time
- Remote
- Marketing
- Analysis skills
- Presentation skills
- Health savings account
- Health insurance
2d
Client Success Director, West (R-19218)
Dun & Bradstreet —Remote
- $123,100 - $206,800 a year
- Email
- Remote
- Microsoft Word
- Sales
- 11+ years
- Paid parental leave
- Health insurance
Quick Apply
Director, Education Consulting (Sales and Marketing)
FICO —Remote
- $105,000 - $165,000 a year
- Full-time
- Remote
- Analysis skills
- Senior level
- Communication skills
- Opportunities for advancement
Director of Professional Services
eSentio —Remote
- Full-time
- 3 years
- Bachelor's degree
- Travel
Quick Apply

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Director of Client Success (Fully Remote, US only)

Markage
Remote

Quick Apply

Job Details

Full-time
$115,000 - $140,000 a year
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Professional development assistance

Qualifications

Managing customer accounts
Customer relationship building
Customer retention strategy
Managing teams in a customer support role
Team leadership
Account development
English
Managing clients in a customer support role
Team development
Professional development support
Customer relationship management
Account management
Senior leadership
Team building

Full Job Description

Markage is looking for a Director of Client Success to join our fully remote U.S. leadership team.

You will own the entire Client Success function for the United States. This includes responsibility for client retention, account expansion, relationship quality, and the overall performance of the Client Success team.

You will be accountable for ensuring that once a client is acquired, the relationship is protected, strengthened, and grown. You will set the standard for how Client Success operates, coach and develop the team (including Senior Client Success Managers and Client Success Managers), and ensure that escalations are handled at a high level.

This role sits at the intersection of revenue protection and revenue growth. You will work closely with Sales, Studio Operations, and leadership to make sure the client experience after the sale is excellent and commercially disciplined.

This is a high-accountability leadership role. You will be measured on retention, expansion, client health, and the strength of the team you build.

Essential Duties

Own full responsibility for U.S. client retention and account expansion performance.
Lead, coach, and develop the Client Success team, including Senior Client Success Managers.
Set and enforce high standards for client relationship management and commercial discipline.
Monitor portfolio health and intervene early on at-risk accounts.
Own the escalation path for complex or high-value client situations.
Partner closely with Sales to ensure clean handoffs and aligned expectations after the sale.
Partner with Studio Operations to protect delivery quality and client experience.
Build the systems, cadences, and reporting that give leadership clear visibility into Client Success performance.
Drive a culture of ownership, responsiveness, and commercial awareness across the Client Success function.

Essential Requirements

Proven experience leading a Client Success, Account Management, or Customer Success function with clear ownership of retention and expansion results.
Demonstrated ability to lead and develop high-performing client-facing teams.
Strong commercial judgment and experience managing higher-value client relationships.
Excellent written and verbal communication skills, including the ability to handle difficult conversations.
Ability to operate with full ownership and accountability in a fully remote environment.
Currently authorized to work in the United States without current or future sponsorship.
Holds a valid Dex Regional Certification (DEX-PFR) or higher Portfolio-level Dex credential in the Sales & Customer Success domain.

Preferred Qualifications

Experience in a service, agency, or professional services environment.
Experience scaling a Client Success function during growth.
Track record of improving retention and expansion metrics.
Experience working closely with Sales and Delivery leadership.

Applicants must currently reside in the United States and be authorized to work in the United States without current or future sponsorship.

Pay: $115,000.00 - $140,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Professional development assistance
Vision insurance

Application Question(s):

Do you have a valid Dex Regional Certification (DEX-PFR) or higher in Sales & Customer Success?

Language:

English (Required)

Work Location: Remote

Quick Apply

Refine Your Search

director of customer success jobs in freelance

Director of Client Success (Fully Remote, US only)

VP of Client Services (Work Remotely Anywhere in the U.S.)

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Director of Partner Experience

Director of Customer Success Management

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Director, Platform Accounts Management

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Client Success Director, West (R-19218)

Director, Education Consulting (Sales and Marketing)

Director of Professional Services

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