Top 17 Guest service agent Jobs in Freeport, Me

Guest Service Agent - Full Time
Giri Hotel Management —Freeport, ME
- $17 - $19 an hour
- Full-time
- No high school diploma
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent **$500 Sign-On Bonus!! - see below for details**
Aloft Hotel Portland Maine —Portland, ME
- From $18 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Free parking
- Health insurance
Quick Apply
Portland Embassy Suites- Front Desk Positions
Embassy Suites, Portland ME —Portland, ME
- Hotel
- Organizational skills
- Communication skills
Guest Service Agent
The Docent's Collection —Portland, ME
- $20 - $22 an hour
- Full-time
- Hotel
- High school diploma or GED
- In-person
- Paid jury duty
- Health savings account
Quick Apply
10d
Front Desk Agent
The Francis —Portland, ME
- $20 an hour
- Part-time
- Hotel
- Organizational skills
- Communication skills
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Guest Service Agent - Part Time (Seasonal)
Giri Hotel Management —Phippsburg, ME
- From $18.50 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- Ability to lift 50 pounds
- Employee discount
Quick Apply
Front Desk Agent
Hampton Inn Portland Downtown —Portland, ME
- $18 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Guest Services Agent
Black Point Inn —Scarborough, ME
- $19 - $21 an hour
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
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Front Desk Agent
SSH DT Portland LLC —Portland, ME
- Weekends as needed
- English
- Hotel
- Ability to stand for extended periods
Quick Apply
Front Desk Agent - Part Time PM Shift
Best Western Merry Manor Inn —South Portland, ME
- From $19 an hour
- 8 hour shift
- Computer literacy
- English
- Hotel
- Profit sharing
- Paid training
Quick Apply
Front Desk Agent
SSH Tru Portland LLC —South Portland, ME
- Weekends as needed
- English
- Hotel
- Ability to stand for extended periods
- Flexible schedule
Quick Apply
Front Desk Agent -Seasonal-Full Time, Part Time-On call
SSH DT Portland LLC —Portland, ME
- Part-time
- Hotel
- Entry level
Quick Apply
11d
Front Desk Supervisor
Residence Inn Portland Downtown / Waterfront —Portland, ME
- $21.00 - $21.50 an hour
- Full-time
- Management
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Holiday Inn Express and Suites —South Portland, ME
- $16.75 - $18.00 an hour
- Weekends as needed
- Sales
- English
- Hotel
Quick Apply
2d

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Antonia’s Bar & Grill —Freeport, ME
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guest service agent jobs near freeport, me

Guest Service Agent - Full Time

Giri Hotel Management -
Freeport, ME

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Job Details

Full-time
$17 - $19 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

French
Guest reservation booking
Hotel and accommodations payment processing
Maintaining an organized workspace
Payment processing
Greeting customers
High school diploma or GED
Handling customer service requests
Productivity software
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Standard operating procedures (SOPs)
Entry level

Full Job Description

Job Description

We are seeking a friendly, customer service focused Guest Service Agent to join our team at Harraseeket Inn & event House. This is a Full Time position located in Freeport, Maine. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related work experience, we’d like to meet you.

Job Description

Work Performed

As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay. If you thrive in a fast-paced environment and enjoy working with people, this is the perfect role for you.

Manage online, phone and in-person room reservations in sometimes fast-paced environment
Communicate relevant shift information to next shift and direct supervisor
Welcome guests, check them in/out, distribute room keys and explain the hotel’s amenities
Take payment and resolve any payment discrepancies
Respond to guest issues and complaints in a friendly, timely manner
Explain local amenities and attractions to guests
Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special guest requests
Keep workstations and equipment clean, organized, and in good working order
Perform duties as outlined in the training procedures, following standard operating procedures
Assist with other departments when necessary
Performs other duties as assigned, requested or deemed necessary by management

Requirements

High school education or equivalent experience
1 or more full years employment experience in a related position
Must be able to work onsite at the hotel location
Hours required: Full Time 30-40 hours per week for Afternoon (PM);Evening;Must be flexible;Weekends/ Holidays
Proficiency in the English language
Willingness to learn new technology platforms
Ability to stand at front desk for long periods of time
Ability to lift/push up to 50 lbs. guest luggage; limited
Ability to work independently
Ability to maintain a friendly, cheerful and courteous demeanor at all times

Additional Preferred Skills/Qualities

Previous customer facing experience preferred
Knowledge of Microsoft suite
Second language is a plus, preferably Spanish or French

Compensation

$17- $19 Hourly

Benefits

Earned paid time off
Employer-contribution medical/dental/vision insurance
Optional life insurance
Short term/Long term disability
Optional 401k with employer match
Employee discounts at participating hotels
Option to sign up for on-demand pay with DailyPay
Refer a friend – get paid extra when they join our team!
Bonuses for name recognition and guest score
Opportunities to grow – one of the fastest-growing hotel companies

How To Apply

Apply HERE. Applications submitted by any other channel will not be considered.

About Harraseeket Inn & Event House

Harraseeket Inn & Event House is a charming historic inn nestled in Freeport, Maine. Offering a blend of classic elegance and modern amenities, the inn provides a cozy and inviting atmosphere for guests. With its beautiful architecture, breathtaking gardens, and exceptional service, Harraseeket Inn is the perfect destination for romantic getaways, family vacations, and corporate events. Enjoy delicious cuisine at the on-site restaurant, relax in the tranquil surroundings, and explore the nearby Freeport shopping district.

About Giri Hotels

Headquartered in Quincy, MA, Giri Hotels owns and operates more than 50 hotels in New England.

We are a growing company that embraces change, maintains a service mindset, and prioritizes the 'big rocks' - our most impactful tasks and projects. At our core, Giri Hotels is a hospitality company, and all members of our team share a sense of cooperation and respect with our guests and one another.

You are right for the team if you are:

Happy – nice to be around and friendly
Humble – willing to learn
Helpful – team player, always willing to pitch in, looking for ways to be productive

Giri Hotel Management has been recognized for its growth in the hospitality industry. We are proud to have achieved #23 on the Top Owners & Developers list and #55 on the Top Management Companies list in Hotel Business's annual rankings. These rankings, based on the annual revenues and number of rooms and properties managed, demonstrate our company's continuing expansion and growth.

Watch A Brief Video To Learn More About Us

Giri Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Quick Apply

Refine Your Search

guest service agent jobs in freeport, me

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