Top 3 Service specialist float Jobs in Freeport, Tx

Specialties Patient Service Specialist Float
MyCHN —Lake Jackson, TX
- Full-time
- Communication skills
- Entry level
Quick Apply
Staff RN - ECMO Spec / FT, nights
Children's Nebraska —United States
- Overtime
- Nursing
- RN License
- BLS Certification
- Flexible schedule

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Specialties Patient Service Specialist Float

MyCHN -
Lake Jackson, TX

Quick Apply

Job Details

Full-time

Qualifications

Communication skills
Entry level

Full Job Description

Join MyCHN as a Specialties Patient Services Specialist

At MyCHN (Community Health Network), we believe everyone deserves access to high-quality healthcare. As a nonprofit FQHC serving Greater Houston, we are dedicated to improving lives through compassionate, patient-centered care guided by our core values of empathy, transparency, quality, and value.

As a Specialties Patient Services Specialist (SPSS), you will play a vital role in supporting our mission by delivering exceptional customer service while ensuring smooth front-office operations for our specialty care services.

Why You’ll Love Working Here

Mission-driven, community-focused organization
Supportive, team-based culture
Opportunities for career growth and development
The ability to make a meaningful impact in underserved communities

What You’ll Do & Bring

As a Specialties Patient Services Specialist, you will serve as a key point of contact for patients, families, and community partners—providing excellent service both in person and over the phone while supporting efficient clinic operations.

Key Responsibilities:

Deliver high-quality customer service while maintaining patient confidentiality and HIPAA compliance
Answer calls, document communications accurately, and route messages to the appropriate team members
Schedule, reschedule, and confirm patient appointments across clinical providers and locations
Review patient charts to ensure all required documentation (ID, consent, demographics) is complete and up to date
Assist patients with registration, forms, and understanding visit requirements
Address patient concerns professionally, resolving minor issues and escalating when needed
Collect and discuss co-pays, co-insurance, and deductibles prior to visits
Reconcile cash drawer and prepare payments for transfer to the accounting team
Maintain proficiency in EHR systems to support accurate scheduling and patient communication

What You Bring:

High school diploma or GED required
Strong communication and customer service skills
Ability to multitask and handle multiple priorities in a fast-paced environment
Experience with office equipment and basic administrative tools
Ability to work effectively with individuals from diverse socioeconomic backgrounds
Professionalism in handling sensitive situations and patient concerns
Team-oriented mindset with a commitment to quality patient care

Preferred:

Bilingual in Spanish
Experience in a medical or dental front office setting

Ready to Make a Difference?

Join a compassionate, fast-paced team where your work directly impacts the health and well-being of the community.

Apply today and grow your career with MyCHN.

Quick Apply

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service specialist float jobs in freeport, tx

Specialties Patient Service Specialist Float

Staff RN - ECMO Spec / FT, nights