Raymond West is looking for an Administrative Assistant to join our Sales team! The Sales Administration Assistant (SAA) provides administrative support to a select team of Raymond West Sales Account Managers (AMs) in the execution of product sales. This will include performing data entry and data management using Raymond West business systems. The SAA will assist in entering and managing customer data using the Raymond West Customer Relationship Management (CRM) system, and the SAA will do the same using Vsimple to assist in processing sales orders. In addition, the SAA will create products to provide for customers such as sales quotes and other sales documents. The SAA will be expected to communicate with other departments in Raymond West vendors, and customers to both provide information and gather information.
The Sales Administrative Assistant reports to Raymond West Director of Sales (DoS) who is responsible for the Sales Administrative Assistant training, development, workload management, and personnel administration. SAAs are expected to be flexible and capable of providing overtime support. The Sales Administrative Assistant ‘s flexibility is necessary in meeting the schedule and time-critical requirements of their supported AMs. The DoS will determine the duty location for the SAA, and most likely the Sales Administrative Assistant will be located at the DoS's home branch. This will facilitate management and training of the SAA. However, the DoS may direct an alternate branch when establishing the SAA position. The SAA position will require limited travel to meet with their AMs or supported customers.
Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their businesses up and running.
Duties and Responsibilities:
- Provide administrative support to a team of assigned Account Managers in entering sales information in Raymond West business systems, preparing documents
- Enter and manage customer and opportunity data in CRM
- Create customer sales opportunities in CRM
- Create New Truck quotes in CRM.
- Create VSimple records of projects in CRM
- Maintain accuracy of an AM's CRM data
- Record activities and notes in CRM
- Update addresses in CRM
- Enter contact info in CRM
- Request CRM accounts be EA Active
- Creating new accounts in CRM
- Enter and manage sales order data in Vsimple
- Create sales orders in VSimple
- Draft Quotes for AM review to include but not limited to rental quotes, service contracts, catalog item quotes
- Communicate with other Raymond West departments to gather or provide information on sales orders and customer queries. Including but not limited to finance, sales coordination, service, parts, and shops.
- Email proposals to Account Managers for Account Managers to edit/revise prior to presenting to client
- Communicate with Vendors to request vendor quotes and gather order status updates
- Facilitate transportation processes
- Send and receive all paperwork to the customer, vendor, or other Raymond West departments as directed by the AMs.
Required Skills/Abilities:
- Ability to learn various business systems and accurately enter and manage data related to customers and sales orders
- Excellent written and verbal communication skills
- Excellent Organizational Time Management skills
- Proficient in Microsoft Office Suite, Adobe and similar software
- Perform data accurate data entry into various business systems
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to communicate effectively with customers, vendors, and other Raymond West departments.
- Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments
- Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
Education/Experience:
- Preferred: Bachelor's degree with 1 year of administrative experience
- Accepted: High School diploma with 2 years of administrative experience
Travel Requirement:
- 10% travel (4 hours a week) of local travel
- Must possess a valid driver's license, as driving is an essential function of this position, and alternative transportation methods are not feasible due to time or cost constraints.
- Must be able to be insured by Raymond West.
Physical Requirements:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- The position is desk-bound, and work is performed in an office
- Prolonged periods of sitting at a desk and working on a computer
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Occasionally required to climb or balance and stoop, kneel, crouch, or crawl
- Occasionally required to lift and/or move up to 25 pounds
Working Hours:
Weekdays (Monday through Friday), 8 a.m. through 4 p.m. The applicant can expect to provide up to 10 hours of overtime a month
Pay Range:
- The hourly range for this position is $24.00 - $30.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.
Qualified candidates must be able to pass a pre-employment physical and drug screen.
Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!
Check us out at www.raymondwest.com. Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.
Apply on-line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified people to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company.
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.
