Top 56 Call center Jobs in Fresno, Ca

Call Center Agent
United Health Centers of the San Joaquin Valley —Fresno, CA
- From $22 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
11d
Claims Customer Service Representative
INNOVATIVE INTEGRATED HEALTH —Fresno, CA
- $19 - $23 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health savings account
- Health insurance
4d
Dispatcher – Home Services (Weekly Pay)
Allbritten —Fresno, CA
- $20 - $28 an hour
- Weekends as needed
- Spanish
- English
- Office
- Paid holidays
- Health insurance
BDC/Call Center
Stevens Creek Toyota —Fresno, CA
- $18 an hour
- Weekends as needed
- Dealership
- Computer literacy
- High school diploma or GED
- Dental insurance
- 401(k)
Quick Apply
Medical Assistant, Outpatient - Clinic Overhead - Call Center (Full-Time, Day Shift)
Adventist Health —Reedley, CA
- $25.00 - $30.01 an hour
- Full-time
- High school diploma or GED
- Experience equivalent to degree accepted
- Associate's degree
Professional Customer Service Representative
Allbritten —Fresno, CA
- $26 - $30 an hour
- Full-time
- Spanish
- English
- Mid-level
Dispatcher
Valley Children's Healthcare —Madera, CA
- $24.60 - $34.05 an hour
- Email
- Computer literacy
- Mid-level
- 3 years
Remote Contact Center MSR II - Madera County - CA only
Golden 1 Credit Union —Madera, CA
- $22.50 - $25.00 an hour
- Full-time
- Remote
- Spanish
- Computer literacy
- English
Quick Apply
BRANCH COORDINATOR
Apria Healthcare LLC —Fresno, CA
- $19.60 - $20.96 an hour
- Full-time
- Computer literacy
- Basic math
- English
- Paid parental leave
- Disability insurance
Quick Apply
Business Development Center Representative
Jaguar Land Rover Volvo Fresno —Fresno, CA
- $45,000 - $125,000 a year
- Full-time
- Dealership
- High school diploma or GED
- Business development
- Paid training
Quick Apply
Call Center Operator FT
Table Mountain Casino —Friant, CA
- Weekends as needed
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Contact Center Representative (Bilingual)
Valley First Credit Union —Fresno, CA
- $22 - $28 an hour
- 8 hour shift
- Spanish
- English
- Research
Business Development Representative
Volkswagen of Clovis —Clovis, CA
- $42,198.00 - $61,769.89 a year
- Weekends as needed
- Dealership
- High school diploma or GED
- Conflict management
- Paid training
- Health insurance
Quick Apply
13d
Dispatcher - Frenso
WeDriveU —Fresno, CA
- $23.02 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid holidays
Quick Apply
Call Center Inside Sales Associate
Highlands Energy —Clovis, CA
- Full-time
- Spanish
- Microsoft Outlook
- Residential
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative / Dispatcher
Huckabee's Heating & Air Conditioning —Madera, CA
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Health insurance
Bilingual Call Center Associate
Highlands Energy —Fresno, CA
- $18 - $22 an hour
- Part-time
- Spanish
- Microsoft Outlook
- Residential
- Paid holidays
- Health insurance
Quick Apply
Telephone Operator / Switchboard Operator (3:00pm-11:00pm) Shift
Innovation At Work Inc —Fresno, CA
- Weekends as needed
- HIPAA
- High school diploma or GED
- US work authorization
7d
Customer Service Representative **Seasonal
POM Wonderful —Del Rey, CA
- $22 - $25 an hour
- Weekends as needed
- Spanish
- Oracle
- Basic math
- Health insurance
- Dental insurance
Quick Apply
6d
Member Service Specialist (Fresno County) (Full-Time/Part-Time)
Golden 1 Credit Union —Fresno, CA
- $21.50 - $23.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply

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call center jobs near fresno, ca

Call Center Agent

United Health Centers of the San Joaquin Valley -
Fresno, CA

Apply Now

Job Details

Full-time
From $22 an hour
11 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Spanish
Customer communication
Confidential information handling
English
High school diploma or GED
Driver's License
Computer skills

Full Job Description

Overview:

We are recruiting for Bi-lingual (English/Spanish) Call Center Agent's to join our centralized Call Center in Fresno, CA.

Hours and Work days

This position is required to work Monday - Friday from 8:00 AM-5:00 PM.

The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient interaction. The CCA will efficiently and effectively handle incoming and outgoing telephone calls from patients and physician offices, route calls appropriately, schedule Medical, Dental, CPSP, Behavioral Health, Health Education, Enrollment and Optometry appointments. This position ensures that appropriate information is obtained in order to pre-register patients and schedule appointments. Additionally, this position is responsible for obtaining third party insurance information and demonstrates knowledge of UHC’s scheduling guidelines and procedures.

Responsibilities:

Summary of Responsibilities:

Providing exceptional customer service to patients
Answer incoming calls on a multi-line phone system
Schedules appointments per established guidelines and educates patients on all UHC services
Will ensure no patient is turned away. Will use all resources to secure an appointment for patient
Reports any potential patient concerns or complaints immediately to supervisor

Overall knowledge of the financial programs, registration and insurance verification
Registering patients for appointments; obtaining updated insurance and demographic information
Educate patients on everything they should bring with them to the appointment
Notifies the patient of any co-pays that are due at the appointment
Route calls to appropriate department or health center

Qualifications:

QUALIFICATION REQUIREMENTS:

Education:

High School Graduate or equivalent. Associates Degree preferred.

License/Certification:

Possess a valid driver's license.

Prior Experience:

Minimum two (2) years of experience in customer service and/or call center
Knowledge in scheduling or call center environment preferred

Skills:

Bi-Lingual (English/Spanish) is required.
Customer-service oriented
Excellent telephone etiquette
Excellent listening and Customer Service/Interpersonal skills.
Ability to handle sensitive and confidential information
Ability to articulate complex information
Flexibility and dependability
Demonstrated good problem-solving skills; sound judgment
Intermediate computer skills
Attention to detail and excellent follow-through on work tasks
Able to handle multiple tasks simultaneously

The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $22.00 an hour. Our salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes:

Medical, Dental, and Vision insurance with low premium cost
Paid time off and paid holidays
401k plan with matching contribution
Educational Assistance
Employee discounts and more!

Apply Now

Refine Your Search

call center jobs in fresno, ca

Call Center Agent

Claims Customer Service Representative

Dispatcher – Home Services (Weekly Pay)

BDC/Call Center

Medical Assistant, Outpatient - Clinic Overhead - Call Center (Full-Time, Day Shift)

Professional Customer Service Representative

Dispatcher

Remote Contact Center MSR II - Madera County - CA only

BRANCH COORDINATOR

Business Development Center Representative

Call Center Operator FT

Contact Center Representative (Bilingual)

Business Development Representative

Dispatcher - Frenso

Call Center Inside Sales Associate

Customer Service Representative / Dispatcher

Bilingual Call Center Associate

Telephone Operator / Switchboard Operator (3:00pm-11:00pm) Shift

Customer Service Representative **Seasonal

Member Service Specialist (Fresno County) (Full-Time/Part-Time)

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