Description:
General Description of the Position
The Compliance Coordinator keeps the organization audit- and survey-ready every single day. This role owns the accuracy and completeness of personnel files, tracks the licenses, certifications, competencies, and evaluations that our licensed programs depend on, and serves as a key on-site partner to our remote Compliance Officer. In a behavioral health organization under continuous oversight from DHCS, DSS, and The Joint Commission, this is a mission-critical role for a detail-driven professional who finds satisfaction in well-organized systems and a clean audit.
Essential Functions:
1. Compliance and Regulatory Agency Support
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Maintain complete, accurate, and audit-ready personnel and credentialing files for all employees, meeting DHCS, DSS, and Joint Commission standards.
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Monitor and track licenses, certifications, and required trainings with proactive expiration alerts; partner with staff and supervisors to ensure timely renewals.
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Maintain the approved-driver list and DMV Pull Notice / motor-vehicle-record program for employees who transport clients, coordinating with the insurance carrier.
2. Audit and Competency Documentation
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Serve as a primary on-site point of contact during audits and surveys; prepare documentation, coordinate file reviews, and support corrective-action follow-through.
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Own the documentation and master tracking dashboard for all 30-day, 90-day, and annual competencies and evaluations across the organization; ensure items are assigned, completed on time, and properly documented; issue reminders, escalate overdue items, and produce monthly timeliness reports.
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Provide on-site support to the remote Compliance Officer on accreditation, licensing, and policy matters; carry out the HR-side compliance tasks that keep programs survey-ready.
3. Background and Record Keeping
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Conduct and document OIG/Medi-Cal exclusion checks, LiveScan, and background-check recordkeeping.
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Manage I-9 records, retention schedules, and personnel-record requests in line with statutory deadlines.
Additional Functions:
1. Performs other duties as may be assigned.
2. Follows and supports TPEG policies and procedures.
3. Works collaboratively and cooperatively with internal and external partners.
4. Represents TPEG, Inc., by embodying the mission, vision and values of the organization.
5. Travels occasionally during the workday and on occasional overnight stay. (Compensation for mileage, food and lodging provided.)
6. Maintains regular attendance at work and company activities and demonstrates punctuality regarding deadlines.
7. Displays creativity and vision in recommending new tactics and strategies.
8. Expands and updates job knowledge through educational opportunities and professional learning.
The description of job functions reflects general details as necessary to describe the principal duties, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. Employees who hold this position may be asked to perform other duties as assigned.
Requirements:
MINIMUM QUALIFICATIONS:
1. EDUCATION: High school diploma or GED or equivalent required
2. LICENSURE: n/a
3. RELATED EXPERIENCE: Minimum 2–3 years of experience in compliance, credentialing, HR records, or a comparable detail-intensive administrative role.
Exceptional attention to detail and organizational skills; able to manage many concurrent deadlines accurately.
4. OTHER EXPERIENCE / SKILLS REQUIRED: Proficiency with HRIS and document-management systems; Paylocity and/or Relias experience a plus.
- Experience working with culturally diverse individuals and communities or have otherwise demonstrated a commitment to strengthening engagement of a diverse community and skill in communicating with diverse populations.
- Familiarity with equity and/or diversity initiatives within an organization.
- Written and oral communication skills sufficient to perform essential functions.
- Demonstrated ability to make decisions independently and use initiative to accomplish complex assignments with general instruction and guidance.
- Demonstrated ability to exercise judgment and integrity on the job with confidentiality, tact, and diplomacy.
- Demonstrated ability to organize time and other resources to perform multiple tasks.
- Demonstrated ability to complete work accurately and in a timely manner with attention to detail.
- Demonstrated ability to work well with others and to provide effective team leadership.
- Proficiency in word processing and database and/or spreadsheet applications.
- Physical and mental attributes sufficient to perform essential functions.
- Demonstrated ability to recognize merit, excellence and intelligence in staff and potential employees.
- Valid Driver's License
PREFERRED QUALIFICATIONS:
1. Associate's or Bachelor's degree in Human Resources or Business or a related field preferred
2. Proficient in English Language
3. Proficient communicator
WORKING CONDITIONS:
1. Work settings vary from offices, program sites, and stakeholder locations
2. Travel modes can include the use of company or personal transportation
