About Us
Affinity Truck Center is an established leader in new and used truck sales, parts and service, lease and rental, and financing. We have built our reputation on the work of our dedicated and experienced staff. We believe that our people are a key driver of our success. We offer a competitive wage and benefits package, a unique level of concern for our employees, and a stimulating work environment. At Affinity Truck Center, you can expect to be part of a team of people who care about their work, their clients and each other.
Summary: Sells new and/or used medium, heavy-duty, and electric trucks, builds customer relationships, and meets sales targets.
Salary Base ($36,000 annually )+ Earned Commission
Requirements
- Sells medium- and heavy-duty trucks.
- Assists customers in selecting/ordering trucks.
- Understands and complies with federal, state, and local regulations that affect the sale of new and used medium- and heavy-duty vehicles. Ensure you are up to date with these regulations. Ex; CARB, EV compliance.
- Understands product that is being sold.
- Overcomes constant objections.
- Meets or exceeds objectives for new- and/or used-truck deliveries established by dealership.
- Uses all reasonable methods of prospecting for new-and used-truck customers daily, either by telephone or by making calls to individuals/businesses outside the dealership. Log 25 calls a week / 100 calls a month into the CRM.
- Prepares and turns in to the Truck Sales Manager outside sales call reports, listing who was called, what units were quoted and units available for sale, (if applicable).
- Provides follow-up and ongoing service to existing customers.
- Offers service to all walk-in and call-in customers on assigned floor days.
- Demonstrates new and used trucks to customers. (May include test drives.)
- Closes new- and used-truck deals.
- Writes complete and accurate sales orders, secures deposits, and processes paperwork in accordance with established dealership policies.
- Prepares purchaser statements.
- Delivers new trucks, explaining new-truck warranty and service policies.
- Attends sales and training meetings.
- Studies truck and equipment specifications to improve knowledge of product performance and application continually.
- Appraises used trucks when necessary.
- Collects accurate and complete financial data on customers when necessary.
- Travels to corporate headquarters/factor when needed to complete required training and/or take customers to view factory.
- Prepares new or used trucks for delivery and provide write-ups to shop to complete necessary work to be performed per deal.
- Works with Finance Department to secure financing for customer.
- Safeguards information system assets by identifying abnormalities, reporting suspicious activity and/or content, and contributing to the resolve of cyber security problems. Adhere to all regulatory guidelines regarding sensitive customer information. Utilize Comply Auto for all communication of sensitive customer information.
- Works as a team with fellow employees.
- Maintains professional appearance.
- Performs other duties as assigned.
- Maintain business by staying in regular communication with existing customers.
- Utilize the service department for any and all questions related to service.
- Act as a Consultant to customers on these regulations to ensure their comprehension.
- Promote, quote, and sell electric trucks to potential customers.
- Promote, quote, and sell all product lines offered by Affinity.
- Implement effective sales strategies to meet electric sales targets.
Qualifications:
- High school diploma or general education degree (GED); or one to three months related experience and/or training
- Associate degree (A.A.) or equivalent from two-year college or technical school
- Obtains a class B or A driver’s license.
- Valid Driver license and ability to be insured by Affinity
Work Schedule and Travel:
Due to the nature of our business, and the duties of the position in particular, the actual schedule you will be required to work will vary based upon many factors, including, but not limited to, the business needs of our Company, the schedules of our customers, the season of the year, etc. You may also need to travel out of State for meetings, training, conventions, etc. You will be reimbursed for travel expenses in accordance with Affinity Truck Center’s travel policy.
Physical Requirements:
The physical requirements for this position include the following:
- Environment: Frequently works inside/outdoors in varying weather conditions and temperatures
- Environment: Occasional exposure to excessive loud noise
- Environment: Frequent Exposure to dust, gas, fumes, chemicals, etc.
- Lifting and carrying: Frequently lift and carry items weighing up to 90 pounds
- Bending, twisting, stooping, reaching: Must be capable of frequent twisting and bending down to pick up items from lower shelves, and reaching up for items stored at higher levels.
- Vision: Must have at least 20/40 acuity in each eye with or without correction.
- Hearing: Ability to perceive a “forced whisper” at a distance of 5 feet or less, with or without hearing aids.
- Mobility: Ability to enter and exit the vehicle safely and efficiently.
- Mobility: Capability to climb into and out of trucks, which may involve using steps or ladders. Must maintain three points of contact when entering and exiting trucks at all times.
- Dexterity in operating controls such as steering wheels, pedals, and gear shifts.
- Standing: Must be able to remain in a stationary position for a certain percentage of the workday, such as 50% or more
- Walking: Regularly moving about on foot within the work area, which may involve navigating through tight spaces or uneven surfaces.
- Hand Dexterity: Frequent use of hands and arms for grasping, fine manipulation, pushing and pulling, reaching, typing, etc.
- Sitting: Frequent sitting while using a computer, operating a vehicle, operating a forklift, driving a golf cart, sitting at a desk, attending meetings, trainings, seminars, etc.
Mental Requirements:
The mental requirements for this position include the following:
- Ability to learn new tasks effectively
- Ability to learn new skills effectively such as negotiating skills
- Ability to take direction from others in a leadership and/or similar role
- Must have the capacity to follow and remember processes and procedures
- Must maintain focus on assigned tasks
- Ability to complete tasks independently without supervision
- Ability to communicate effectively with visitors, customers, and colleagues
- Ability to multi-task
- Ability to prioritize
- Ability to work alone
- Ability to work in groups
- Ability to assist customers in a friendly manner
- Ability to communicate with others in a professional and respectful manner
- Ability to problem solve
- Ability to analyze and resolve issues
- Ability to exercise discretion & confidentiality
- Ability to engage in ethical conduct and decision making
- Ability to adhere to all company guidelines, policies, and procedures
- Ability to take criticism in a constructive manner
- Ability to maintain focus over long periods while driving
- Capacity for quick decision-making in response to changing traffic conditions or emergencies
In addition to base pay, actual total compensation may vary based on hours worked, performance, skillset, eligibility for overtime, performance-based bonuses or commissions, and employer-paid benefits.
Privacy Data Notice: Affinity Truck Center collects information that is shared with third parties to build profiles and personalize your experience throughout your employment. To view the categories of personal information we collect and the purposes for which the information is used, to exercise your rights under the California Consumer Privacy Act (CCPA) or, to access Affinity Truck Center Privacy Policy disclosures at any time, visit the company website @ www.Affinitytruck.com or email the HR department @ [email protected].
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: From $36,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Truck Sales: 2 years (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: Hybrid remote in Fresno, CA 93725
