Top 184 Customer care coordinator Jobs in Fridley, Mn

Customer Care Coordinator-Order Experience I
Numotion —New Brighton, MN
- Overtime
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Customer Care Coordinator
Elevator Services Group —Plymouth, MN
- $25 - $30 an hour
- Office
- Organizational skills
- Communication skills
Quick Apply
Care Coordinator - Twin Cities Orthopedics
Twin Cities Orthopedics —Brooklyn Park, MN
- $20.84 - $31.26 an hour
- Full-time
- OSHA
- Ability to walk for extended periods
- HIPAA
- Profit sharing
- Dental insurance
Quick Apply
Patient Services Coordinator
Fairview Health Services —Brooklyn Park, MN
- $20.83 - $29.40 an hour
- Full-time
- Word processing
- Administrative experience
- Clinic
- Continuing education credits
- Health savings account
1d
Patient Care Coordinator - Coon Rapids
Park Dental —Coon Rapids, MN
- $24.00 - $27.15 an hour
- Part-time
- Dental office
- Administrative experience
- Organizational skills
- Health savings account
- Employee stock purchase plan
Health Unit Coordinator
PrairieCare —Brooklyn Park, MN
- $20 - $25 an hour
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
9d
Customer Care Coordinator - Delivery Sched. I (CCCDSI)
Numotion —New Brighton, MN
- $19.55 - $25.42 an hour
- Overtime
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Unit Operations Coordinator
Children's Minnesota —Coon Rapids, MN
- $21.78 - $31.11 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Writing skills
- Health insurance
- Dental insurance
13d
Connection Advisor Outreach (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $23.47 - $31.33 an hour
- 8 hour shift
- Remote
- Microsoft Outlook
- Psychiatry
- High school diploma or GED
- Disability insurance
- Health insurance
3d
Patient Service Coordinator
Children's Minnesota —Maple Grove, MN
- $20.00 - $28.03 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Pass drug screening
- Health insurance
- Dental insurance
14d
Patient Care Coordinator - Riverdale
Park Dental —Coon Rapids, MN
- $24.00 - $27.15 an hour
- Part-time
- Dental office
- Administrative experience
- Organizational skills
- Health savings account
- Employee stock purchase plan
3d
Patient Care Coordinator
Almond Dental —Minneapolis, MN
- $18 - $20 an hour
- Full-time
- Spanish
- Dental office
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
Patient Care Coordinator/Receptionist
Minnehaha Falls Family Dental —Minneapolis, MN
- From $23 an hour
- Full-time
- Dental office
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Scheduling Coordinator
Tamarack Hills Family Dentistry —Woodbury, MN
- $29,630 - $43,647 a year
- Full-time
- Dental office
- Customer service
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
3d
Patient Care Coordinator
McCannel Eye Clinic —Edina, MN
- $18 - $20 an hour
- Urgently hiring
- Customer service
- Medical office experience
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
Health Unit Coordinator
Fairview Health Services —Minneapolis, MN
- $24.16 - $29.44 an hour
- 12 hour shift
- Inpatient
- Administrative experience
- Typing
Customer Success Manager
Jamf —Minneapolis, MN
- $64,340 - $119,000 a year
- Email
- Hybrid work
- Office
- High school diploma or GED
- IT
Patient Flow Assistant: Emergency Care Center
North Memorial Healthcare —Maple Grove, MN
- $23.39 - $30.14 an hour
- 8 hour shift
- Medical office experience
- English
- High school diploma or GED
- Health insurance
- Tuition reimbursement
8d
Patient Access Coordinator - Medical Receptionist
Fraser —Coon Rapids, MN
- $20 - $21 an hour
- Full-time
- Bachelor of Science
- High school diploma or GED
- Clinic
- 403(b) matching
- Health savings account
Quick Apply
2d
Specialty Scheduling Coordinator (Solid Organ Transplant)
Fairview Health Services —Minneapolis, MN
- $22.96 - $32.42 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
6d

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Customer Care Coordinator-Order Experience I

Numotion -
New Brighton, MN

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Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Customer communication
Individual consumer customer service

Full Job Description

At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.

JOB PURPOSE:

Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion’s order processing system.

KEY RESPONSIBILITIES:

Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.

Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding.

Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps.

Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times.

Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible.

Coordinates scheduling of ATP’s and seating technicians for evaluations and adjustments requests.

Meets all set productivity and performance standards

Participates in New Equipment department initiatives to continually improve department results.

Other duties as assigned by manager

Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.

Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.

Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.

The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:

High school diploma or general education degree (GED) or equivalent combination of experience and education.

Minimum one year of customer service experience.

PREFERRED COMPETENCIES AND QUALIFICATIONS:

Strong communication skills, both written and verbal

Strong listening, organization and priority setting skills.

Ability to work in a fast-paced environment and juggle multiple priorities.

Ability to think quickly, assess a situation and make a sound decision.

Ability to provide best-in-class customer service

Working knowledge of service order processing experience

Knowledge of complex rehab equipment and products

Prior experience working in durable medical equipment industry

Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers.

Knowledge of MS Word, Excel, PowerPoint, and Outlook

PHYSICAL WORK REQUIREMENTS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Frequent use of hands, wrists, fingers associated with computer equipment.

Prolonged periods of time working at a desk and/or on a computer.

Occasionally move and reach with arms and hands.

Ability to communicate effectively.

Ability to work overtime as needed.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

customer care coordinator jobs in fridley, mn

Customer Care Coordinator-Order Experience I

Customer Care Coordinator

Care Coordinator - Twin Cities Orthopedics

Patient Services Coordinator

Patient Care Coordinator - Coon Rapids

Health Unit Coordinator

Customer Care Coordinator - Delivery Sched. I (CCCDSI)

Unit Operations Coordinator

Connection Advisor Outreach (Call Center/Healthcare Scheduler), Remote

Patient Service Coordinator

Patient Care Coordinator - Riverdale

Patient Care Coordinator

Patient Care Coordinator/Receptionist

Scheduling Coordinator

Patient Care Coordinator

Health Unit Coordinator

Customer Success Manager

Patient Flow Assistant: Emergency Care Center

Patient Access Coordinator - Medical Receptionist

Specialty Scheduling Coordinator (Solid Organ Transplant)

I want to receive the latest job alert for customer care coordinator in fridley, mn

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