Top 64 Crisis response specialist Jobs in Fridley Mn

Resident Services Specialist
Agate Housing and Services —Minneapolis, MN
- From $23.07 an hour
- Part-time
- Background check
- Spanish
- Experience equivalent to degree accepted
Behavioral Health Supervisor
Team Wellness Corporation —Edina, MN
- $85,000 - $100,000 a year
- Full-time
- Spanish
- Microsoft Outlook
- HIPAA
Quick Apply
Mental Health Specialist II
Dungarvin —Lauderdale, MN
- $21 - $24 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
- Paid training
- Mileage reimbursement
Quick Apply
Mental Health Specialist II
Dungarvin —Saint Paul, MN
- $21 - $24 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
- Paid training
- Mileage reimbursement
Quick Apply
Mental Health Specialist II
Dungarvin —White Bear Lake, MN
- $21 - $24 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
- Paid training
- Mileage reimbursement
Quick Apply
Mental Health Specialist II - Acute Behavioral Services
Dungarvin —Elk River, MN
- $24 an hour
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Writing skills
- Paid training
- Mileage reimbursement
Quick Apply
Mental Health Coordinator II / Lead Mental Health Specialist
Dungarvin —Ramsey, MN
- $23 - $26 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- English
- Paid training
- Mileage reimbursement
Quick Apply
Mental Health Clinical Wellbeing Specialist - Remote
Optum —Minnetonka, MN
- $28.94 - $51.63 an hour
- Overtime
- Pass drug screening
- Mid-level
- Psychology
Quick Apply
Mental Health Specialist
BrightPath LLC —Saint Paul, MN
- $22 - $27 an hour
- Full-time
- Mid-level
- Driver's License
- Travel
- Mileage reimbursement
- Paid holidays
Quick Apply
Metro Transit PART-TIME Mobile Response Team
Canopy Roots —Saint Paul, MN
- $26.85 - $31.65 an hour
- Part-time
- Background check
- Spanish
- Clean driving record
- Paid time off
- Employee assistance program
Quick Apply
Positive Support Specialist
Lutheran Social Service of MN —Shoreview, MN
- $20 an hour
- Part-time
- Ability to walk for extended periods
- Residential
- 3 years
- Paid training
- Wellness program
Quick Apply
9d
Recovery Housing Advocate - Part-Time
NUWAY —Minneapolis, MN
- $20 - $23 an hour
- Part-time
- 18 years or older
- CPR Certification
- Addiction Medicine
- Health insurance
- Dental insurance
Quick Apply
1d
Target Security Specialist
Target —Saint Paul, MN
- From $20.25 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Communication skills
- Flexible schedule
2d
Substance Use Practitioner
Sevita —Crystal, MN
- Full-time
- Psychiatry
- Mid-level
- Residential
Peer Support Counselor
Mental Health Minnesota —Saint Paul, MN
- $20 an hour
- Part-time
- Computer literacy
- Office
- High school diploma or GED
- Free parking
- Paid time off
Quick Apply
2d
Metro Transit Support Team Advocate
Canopy Roots —Saint Paul, MN
- $25 - $30 an hour
- Part-time
- Background check
- Spanish
- Clean driving record
- Paid time off
- Employee assistance program
Quick Apply
Mental Health Practitioner - Employment Specialist Assertive Community Treatment (ACT)
People Incorporated Mental Health Services —Minneapolis, MN
- $22.00 - $26.14 an hour
- Full-time
- Hybrid work
- Adults
- Mid-level
- Master's degree
- Health savings account
- Disability insurance
Quick Apply
Mental Health Coordinator I / Lead Mental Health Specialist
Dungarvin —Brooklyn Center, MN
- From $23 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Mid-level
- Paid training
- Mileage reimbursement
Quick Apply
Metro Transit Support Team Advocate- Full Time
Canopy Roots —Saint Paul, MN
- $25 - $30 an hour
- Weekends as needed
- Background check
- Spanish
- Clean driving record
- Health savings account
- Disability insurance
Quick Apply
Public Safety Specialist Part-Time
Guthrie Theater —Minneapolis, MN
- $18.75 an hour
- Part-time
- First Aid Certification
- Cleaning
- Visual & Performing Arts
- Store discount
- Wellness program
Quick Apply

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Resident Services Specialist

Agate Housing and Services
Minneapolis, MN

Apply Now

Job Details

Part-time
From $23.07 an hour

Qualifications

Computer operation
Referral services for crisis intervention support
Client rapport building
De-escalation techniques
Conflict de-escalation
Emergency response in crisis intervention
Client referral services
Resident rapport building
Working with individuals with mental health conditions
Productivity software
Experience working with individuals with substance use disorders
Referral coordination
Technical Proficiency
Office record organization

Full Job Description

CAREER OPPORTUNITY

Agate is a nonprofit organization whose mission is to end homelessness and relieve hunger through action and advocacy. We provide emergency services, shelter, and housing programs for individuals and families. We encourage applicants with lived experience to apply (anyone who has not received services from Agate within the last two years is welcome to apply). We believe that housing is a basic human right.

Our Values:

Integrity: Always doing what's right, even when it's not easy or popular.
Equity: Challenging unfair systems and making changes that better support those most affected by homelessness and hunger.
Humanity: Recognizing how these issues affect everyone, building trust, and forming strong relationships by understanding people's needs.
Creativity: Finding new and original ways to meet the community's needs.

Resident Services Specialist Position Overview:

The Resident Services Specialist plays a vital dual role in ensuring both the smooth operation of the reception area and the safety and well-being of residents, visitors, and staff. This position is ideal for a compassionate, adaptable individual who thrives in a high-volume, fast-paced environment and is committed to trauma-informed care, harm reduction, and housing stability.

As the first point of contact for the site, you'll provide warm hospitality, offer light-touch support services such as information, referrals, and basic assistance navigating systems, while also helping maintain a calm, safe, and welcoming environment for all.

Schedule: Daily - 4pm - 10pm, 12 - 18 hours/week

Position Responsibilities:

Serve as the first point of contact for residents, guests, staff, and visitors-offering a warm, professional, and trauma-informed welcome. Actively engage with clients, including making eye contact and acknowledge them to develop rapport.
Answer any incoming phone calls in the front desk area.
Conduct regular walk-throughs of the building, patio and grounds to engage with residents and identify safety or maintenance concerns.
Monitor and review security camera footage throughout the shift, document and report incidents accurately. This included the entire perimeter of the building.
Buzz clients into the building from outside and verify that they are on a facility roster, this includes housing and shelter. Guests can not be left outside when staff are available at the front desk.
Provide basic information and assistance to any individual that comes to the reception desk for assistance and be sure to communicate client needs to shelter staff when needs arise that are beyond those that can be offered at the reception desk.
Coordinating services with Trellis Property Management, asset protection and security.
Support clients that are locked out of their units by issuing a back-up key or fobbing them into their living area.
Provide core services, including making referrals, offering information, and assisting with paperwork or service navigation for housing clients.
Maintain a clean, organized, and safe lobby and front desk area. This includes taking out the trash.
Troubleshoot technical issues with office equipment and phones and reach out to Admin for assistance as needed.
Use de-escalation and crisis response skills to address behavior issues or conflicts, maintaining professional boundaries at all times.
Request support through Trellis when client issues arise beyond your ability to handle independently or call 911 for assistance as needed.
Communicate with teams and first responders as needed to support safety or emergency response.
Attend team meetings and shift huddles to stay informed about client needs and program updates. Provide coverage and cross-support across programs as needed.
Perform other duties as assigned.

Required Qualifications:

Associate degree or equivalent experience in Human Services or property management preferred or 3 years of experience in a similar role and setting.
Information and referral experience.
The ability to set boundaries and manage direct client contact, including defusing and deescalating clients who are in crisis or displaying inappropriate behaviors.
The ability to work with persons who struggle with mental illness or chemical dependency.
Proficient with Microsoft Office products.
Proven ability to multi-task.
Excellent communication skills, courteous manners, and customer service experience are essential.
Demonstrated ability to work with diverse populations and a diverse workforce.
Must have valid state ID and pass a DHS and Kari Koskinen background check.

In addition, successful applicants will embrace the following perspective, skills and abilities:

Commitment to Agate Housing and Services' values and mission of ending homelessness and relieving hunger through action and advocacy.
Commitment to working towards an anti-racist culture both within Agate and the community.
Hold the belief that every household can achieve housing stability.
Commitment to harm reduction and housing first philosophies.
Work respectfully with clients, coworkers, and key stakeholders who are diverse with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, and religion.
Ability to establish rapport quickly with people experiencing a crisis through the use of trauma informed care, client centered care, and strengths-based approaches.

Preferred Qualifications:

Experience working with residents in supportive housing site-based programs.
Lived experience of homelessness, experience working, interning, or volunteering with people experiencing homelessness.
Fluency in languages used by our clients (Spanish, Amharic, Oromo, Somali, ASL)

This job description is intended to outline the general nature and level of work performed by employees within this role. It is not an exhaustive list of all responsibilities, duties, or qualifications required for the position. The organization reserves the right to modify, add, or remove job duties as business needs evolve.

Union Membership

This position is represented by AFSCME Local 999. As part of this union-represented role, employees benefit from collective bargaining rights, union representation, and other provisions outlined in the Collective Bargaining Agreement.

In accordance with the agreement, all employees in union-covered positions are required to contribute through union dues or fair share fees. The current contract does not provide an option to opt out of these contributions.

Applications will be accepted until position is filled. Qualified applicants will be selected for interviews as applications are received. No phone calls please.

Agate Housing and Services is proud to be an equal opportunity workplace and strives to promote an environment that is diverse and inclusive where all individuals are treated with dignity and respect. Agate Housing and Services is an equal opportunity employer and encourages applications from people of color, indigenous people, persons with disabilities, and LBGTQ+ individuals.

Apply Now

Refine Your Search

crisis response specialist jobs in fridley mn

Resident Services Specialist

Behavioral Health Supervisor

Mental Health Specialist II

Mental Health Specialist II

Mental Health Specialist II

Mental Health Specialist II - Acute Behavioral Services

Mental Health Coordinator II / Lead Mental Health Specialist

Mental Health Clinical Wellbeing Specialist - Remote

Mental Health Specialist

Metro Transit PART-TIME Mobile Response Team

Positive Support Specialist

Recovery Housing Advocate - Part-Time

Target Security Specialist

Substance Use Practitioner

Peer Support Counselor

Metro Transit Support Team Advocate

Mental Health Practitioner - Employment Specialist Assertive Community Treatment (ACT)

Mental Health Coordinator I / Lead Mental Health Specialist

Metro Transit Support Team Advocate- Full Time

Public Safety Specialist Part-Time

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